Charlie NYC Berrini Reviews

Well located and spacious, but very dirty. Used bed/bath linens and dusty and greasy furniture, the floor and balcony were dirty. Mattress broken and patched with aluminum, full of holes, unsuitable for sleeping.

Very well located near the offices we needed. Well equipped.

Clean up, change towels, pay extra

The house is big, cheap and quiet

Everything is relative

The bathroom was dirty, I couldn’t leave my luggage at the hotel before check in. The communication was difficult and they sent me wrong codes to access

This is a residential apartment, so don´t expect daily cleaning, amenities, any kid of room services, etc. Also, nobody to complain! Any request/complain must be done using Whatsapp. Prepare to be patient.

Stay away this property. The flat was dirty, insects everywhere and the A/C was not working. I tried to have the flat cleaned because all insects was in the room and they charged me 180.00. This is the worst place I have been in my life.

Earrings lost after the cleaning service, no one helps…I asked a simple question: where she/he put it, nobody could answer…

I had a terrible experience, firts the aprtment was super dirty, bed had no cover and was dirty, they had a water infiltration from my batroom so they sent someone to make a hole in the wall and left everything a mess with dirt and debris all over the floor, they did not send anyone to clean and only moved me from room a day after because i was tirelessly trying to contact them to fix a problem that was their fault, after they responded me they finally changed me to a new room but unfortunately to a smaller room then what I had paid, contacted them again and I was moved to a new room for the second time, horrible customer service they have and rooms not well cleaned, do not recommend to anyone

I arrived and the TV nor A/C unit were working. They were able to replace the TV, but they would only be able to send someone out the next day to fix the A/C. However it was close to 90F that day. After a back and forth, they were able to put me in a smaller room, which did have a working A/C unit, but for the same price as the larger room.

Lack of maintenance and care for the apar**ent. The sheet is so thin that you can see the mattress designs underneath. And there is no sheet between the duvet and the body, which is unhygienic, as it is unlikely that the duvet will be washed after every stay. Additionally, the duvet had stains. Furthermore, excellent location and well decorated and beautiful apar**ent.

Very good location and accommodation. The nights are quiet, without noise, the apar**ent is very spacious and well distributed and, although it needs some renovations, it is well worth it.

The apar**ent is very large and comfortable, well ventilated. The bathrooms were very clean, there were towels, shampoo and soap available in the 2 bathrooms on the 2nd floor. The location is also very good, we are 5 people and we had no problems accommodating ourselves. The only point of attention was that the lock password sent via WhatsApp didn't work, but at the building's reception they managed to solve it in 3 minutes.