Hotels near Vilashop Catarina in Sao Paulo

I was recently happy to enjoy a really wonderful experience in a hotel in the city, and since I arrived, I was received with a warm smile by the careful and performing team. The hotel was perfect and easy to access. The reception team was always ready to provide useful information about tourist points, restaurants and local events. In general, my experience in the hotel was really wonderful. I would certainly recommend this hotel to anyone who is looking for an unforgettable experience in the city.

I had always been 'dating' this hotel and the opportunity came up to finally stay there as a stopover in São Paulo, it's extremely practical for that: just cross the bridge from Congonhas airport and walk around the block. Rooms are not all in the typical Ibis standard, there are larger rooms for families of four, but they can only be booked on the ALL Accor page. Breakfast during the pandemic is in the reverse system, which means buffet is there but get to be served instead of serving yourself. It's not the best hotel to discover São Paulo as a tourist but very practical for very short visits.

It is a quiet hotel where you have your place to relax after a working day. The rooms are comfortable and very complete breakfast. This nearby supermarkets and restaurant. It has free transfer to the airport and is very timely. It is very close to the Congonese airport.

First we arrived, and we saw 1 disgruntled guest because there was one person in their accommodation. I thought it would be something punctual, however when checking in they gave us room 1404 where upon entering there was 1 backpack and 1 jacket from another guest. So there was also 1 guest in our accommodation, we called 3 times and nothing was resolved, finally we went down to the reception to solve the case, because well after about 1 hour we finally managed to enter a room where there was no one, we also noticed the presence of feces in the hygienic shower something that we didn't even point out at the moment because we would only stay 1 day and we were already quite dissatisfied. The experience was not at all pleasant, given that the name ”Bourbon” is synonymous with quality and organization. Unfortunately we went through this poor and mediocre experience. It is quite possible that we will choose another hotel on our next trip to São Paulo.

When I stayed at the E-Suites CGH hotel in 27/09/22 I ended up staying in room 116, where I found a badly-sleeping “hypoallergenic” shirt inside a bag open in the dresser, with several brown sleeves. I ended up using it because I was very sleepy. In order to ensure less light in the room, I covered the magic eye with hygienic paper, preventing the entry of light. This is that on the day 01/10/22, arrival at the E-Suites hotel at 13:00, I receive the same room 116. In the place I realize that the magic eye continues to be covered, with the same hygienic paper. When I looked for a cover in the closet I took a coat of the same color and size as in the previous stay and there I found exactly the same coat, with the same ugly dirt that can be checked in the photos below. I try to imagine how many people may have used the same bed-dress, who should have followed strict hygiene standards and had no minimal care. How many people have sleeped there in days 28, 29 and 30/09? And how many more people might have used the coat in the days before the 27th? Moreover, with the marks I found, I leave to the imagination of who read to describe what could be. On the same day 01/10, when the reception was down to make a formal complaint in the complaint Book, I was informed that the hotel is “sustainable” and does not have a physical book for that purpose. It is not public record of anything.

Despite the good location, it seems to need some repairs. MUN CANCE has met my expectations, just stay careful, I bought and paid for trip.com and in check out they were charged me again ... caused me discomfort and distrust about partnerships, but I proved the debit on my bill and I think it was OK ...

It was a good stay, unfortunately the breakfast service and internet, were the low point of this. Everything else is top notch. Starting the work day with an orange juice with more water than nectar is not ideal. In addition to the meals, they were very poor in variety

Although very well located , close to Morumbi Shopping Mall, the parking lot is a mess, either arriving or when exiting or leaving. There's no place to park, and there are not enough valet parking personnel to attend. Waiting more than 1 hour to park the car, and more than 30 min to receive the car when leaving, and at a very high price. The Hotel is fine, apartment was very COLD, no heating on air conditioner, and when asked at front desk, they provided a ripped blanked ( packed and Clean) but we have to ask for 2 instead. Bathroom in fair and old condition, towels and soap were not bad, but looked like a very cheap motel style stuff. The shower is good and hot, however my wife had issues to shower without wetting her hair, as the shower was on the ceiling. Mattress was old and deformed demanding a new one. My spine did not liked it. Breakfast is good, Juices we're fair, fruits were fresh, but the bread could be fresher, some of them were very hard to eat. Coffe were good at coffee machines. Sound at Cafeteria could be better selected for a morning breakfast, with a lounge light selection and not a heavy rock instead.

Perfect Hotel , we will always return to this hotel, friends loved everything, perfect place, sure we will return here, deck place is fantastic, staff many attentive, perfect reception, clean rooms

The hotel is not a real Radisson. I know that Radisson has a licensed contract with some hotels, but they are not Radisson - which is a great hotel chain with high standards. The hotel is well located if you will be at berrini region. Breakfast is well served with good options. Rooms are large but pretty basic, nothing really special. I did not like the bathroom: they are pretty old, need some refurbish and illumination is not the best. My problem about the hotel was the service, it is pretty bad. My welcome was ridiculous, I arrive at the hotel at 11am in a Monday. Apparently I was revived by the manager...after doing the checkin he informed me that the room was ready but since the hotel standard checkin is 2pm I would need to pay 50% more on the daily. To me doesn’t make any sense, specially if the room was ready to me...looks like a scam. When I complained saying: it was a good time when hotels offered early checkin for free, he replied ironically in a passive aggressive way: In fact we offer for free but after 12:30pm feel free to wait here and try your luck. My true desire was to walk away...but after 9h flight plus 2h of traffic to get there I just wanted to take a shower. So I accepted. To my surprise, next to me there was a young lady doing checkin without any luggage. She was informed about the same hotel rule, but when protesting the same guy who was attending me said to the other receptionist: just a second that I will release her in the system. It was really shocking... Strangely this girl was alone without luggage but as soon as we entered together in the elevator another guy (without luggage as well) followed her, entering in the room with her. He did not checkin in the hotel by the way. I really don’t want to do any judgement but the whole behavior looks super weird - I just know that I don’t want to be in this kind of hotel. Speaking about service: in the room the cleaning part is not good. It was incredible hot in São Paulo, so one day I left one of my keys inside the room with air conditioner on, the cleaning lady took it off and I kept only with a key. The general experience should be Re-think.