Orange House Apartment (Shanghai New International Expo Center) Guest Reviews
4.6/5
Very Good
630 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.5
Amenities4.5
Service4.6
Cleanliness4.6
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All reviews(630)
Positive reviews(613)
Reviews with photos/video(64)
Convenient location(74)
Easy to get around(62)
Classy environment(42)
Quiet & comfortable(38)
Close to metro(31)
Many amenities(23)
Friendly front desk staff(19)
Perfect for business trips(14)
Negative reviews(17)
Kuzin
Single Room
Stayed in Jul 2024
Couples
11 review
5.0/5
Outstanding
Posted on Aug 26, 2024
Good clean hotel with clean rooms and white sheets. It is not apartment, more like hotel room. 24 hour convenience shop in the building. 24 hour reception. Just 10 minutes walk through the park to Maglev and subway station.
Response from Property: Dear guest, thank you very much for your comments on our hotel. We will continue to work hard to live up to your evaluation. Thank you again for your affirmation of the hotel. I look forward to visiting you again and wish you a pleasant journey.
Anonymous User
Queen Room
Stayed in Jun 2024
Travel with friends
15 review
4.5/5
Great
Posted on Jun 25, 2024
Good hotel, friendly staff, small room but clean and new, walk around 15 mins to metro
Response from Property: Thank you for your good comments. Your good comments are a kind of motivation for us, just like the spring breeze, blowing open the door of our hearts. We will serve you more diligently and hope that you can enjoy your stay and come again next time. Thank you!
Dzung
Cozy Queen Room
Stayed in Nov 2024
Business travellers
32 review
4.7/5
Amazing
Posted on Nov 30, 2024
About 1.8km by walking to Shanghai New International Expo center. There are several restautant nearby. Recommend.
Response from Property: Thank you for staying with us and commenting on our website. We are glad that you enjoyed your stay. Welcome to visit us next time and wish you a happy life.
Guest User
Queen Room
Stayed in Dec 2024
Family
3 review
2.0/5
Posted on Dec 6, 2024
Bedsheets not changed. No room service. Expensive with no amenities.
Response from Property: Dear guest, thank you for your review of the hotel! We regret for your experience during your stay at the hotel. Your valuable opinion is very important to us, we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Guest User
Cozy 2-bed Room
Stayed in Aug 2024
Travel with friends
6 review
3.0/5
Posted on Aug 22, 2024
Hotel is 1km away from the Longyan road station but away from the main attractions.
Room was not so clean and the air condition didn't work so well. The bed was hard, maybe ok for local people.
Response from Property: Dear guest, thank you for your review of the hotel! We regret for your experience during your stay at the hotel. Your valuable opinion is very important to us, we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Екатерина
Single Room
Stayed in Jul 2024
Solo travellers
7 review
4.5/5
Great
Posted on Sep 11, 2024
I was satisfied with everything except for the location. The way was too long and not very safe late in the evening and early in the morning
Response from Property: Dear customer, thank you for your stay. We will continue to maintain high-quality services and excellent guest standards, and strive to create a comfortable and warm stay environment for every guest. Thank you again for your review and we sincerely look forward to your visit again.
Maria13579
Queen Room
Stayed in Jul 2024
Couples
9 review
5.0/5
Outstanding
Posted on Jul 22, 2024
Good hotel with amazing staff! Conveniently located a short walk from Century Park mrt and longyang mrt. Also nice for runners to have century park less than a kilometer away - went running there suring our stay and loved it.
The highlight of our stay, however, was the staff! We wanted to buy an extra suitcase on YD, but found that this was practically impossible without a Chinese number when ordering to China. Thankfully, 毛主君 who was working at the reception, spent a good 15 minutes brainstorming with us and ended up figuring out a way to order it. Really really thankful for the fact that he managed to help us out and with such a great attitude!
Response from Property: I am the staff who helped you that day. Thank you very much for your recognition of my work. Thank you very much for your evaluation of our hotel. We will continue to work hard to serve every guest well.
LUDOVICO MORARA
Queen Room
Stayed in Jul 2024
Solo travellers
1 review
4.0/5
Very Good
Posted on Jul 23, 2024
(Written in June 2024) Good location, pretty close to Longyang station (subways and maglev train to Pudong airport). The staff is flexible and always tries to help, but they only speak Chinese. No English unless they use a translation app.
The air-condintioning at the entrance is always freezing cold 🥶
Response from Property: Dear customer, thank you for your stay. We will continue to maintain high-quality service and excellent customer standards, and strive to create a comfortable and warm living environment for every guest. Thank you again for your good comments and sincerely look forward to your visit again.
LaoDaWei
Queen Room
Stayed in Nov 2024
Solo travellers
13 review
3.2/5
Posted on Nov 9, 2024
Limited facilities and quite small room. Quite noisy.
Response from Property: 尊敬的賓客,感謝您對酒店的點評!對於您在酒店入住期間的經歷,我們深表遺憾。您的寶貴意見對我們非常重要,我們會將意見告知相關部門以提高服務質量。若您下次至此,希望能再次預訂本酒店,給我們一個機會致歉。期待再次光臨!
ItsMooo
Cozy Queen Room
Stayed in Apr 2024
Travel with friends
12 review
5.0/5
Outstanding
Posted on Apr 21, 2024
stay here for a day, and it’s really convenient and near the center of the city
Response from Property: Dear guest, thank you very much for your comments on our hotel. We will continue to work hard to live up to your evaluation. Thank you again for your affirmation of the hotel. I look forward to visiting you again and wish you a pleasant journey.
Guest User
Single Room
Stayed in Nov 2024
Solo travellers
1 review
5.0/5
Outstanding
Posted on Nov 12, 2024
Good luck.
Response from Property: 謝謝您的好評,您的好評對我們來説就是一種動力,就像春風一樣,吹開了我們的心門。我們會更加恪盡職守的為您服務,希望您能夠入住愉快,下次再來,謝謝!
Guest User
Queen Room
Stayed in Dec 2024
Booked for others
5 review
2.7/5
Posted on Dec 8, 2024
The room has a window, and the corridor is next to the window. The sound insulation is very poor.
There were debris and garbage next to the hygienic bed in the room, as if it hadn't been cleaned, and the pillows were really stained. . .
I don’t know if the bathroom floor mat has been washed or not, but there are still footprints.
I don’t know if the paper in the bathroom is wet with water or something that was left to dry. I don’t dare to use it.
The location of this hair dryer is really inconvenient for drying hair. The faucet outside can’t release hot water.
I think the best value for this hotel at this price is its location. If I don't consider this, I will definitely not come back next time.
But the front desk service is still in place.
Original TextTranslated by Google
6/9
Guest User
Single Room
Stayed in Nov 2024
Other
2 review
5.0/5
Outstanding
Posted on Dec 1, 2024
The room is very clean, the facilities are complete, the hygiene is impeccable, the sanitary conditions are great🌟
Original TextTranslated by Google
Response from Property: Dear customer, thank you for your stay. We will continue to maintain high-quality services and excellent guest standards, and strive to create a comfortable and warm stay environment for every guest. Thank you again for your review and we sincerely look forward to your visit again.
Lanyangyangchirourou
Single Room
Stayed in Oct 2024
Business travellers
6 review
4.5/5
Great
Posted on Oct 29, 2024
The soundproofing of the room is average, but it is not bad after moving to the inner room. It is quieter. There is a washing machine, which is very convenient. The room is also very clean. The bed is a bit hard, but it is not a big problem. The surrounding subway station is a little far, about 15 minutes walk.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your review of our hotel. We will continue to work hard to live up to your review. Thank you again for your affirmation of the hotel. We look forward to visiting you again. I wish you a pleasant journey.
Guest User
Single Room
Stayed in Oct 2024
Solo travellers
7 review
1.5/5
Posted on Oct 25, 2024
The house was seriously inconsistent with the actual pictures. It was written that it was 20 square meters, but it was not 20 square meters at all. I originally booked it for four days, and then I canceled it. The next day I moved to another one. The soundproofing was not very good, and I could hear the footsteps outside. Their staff was still working on the road in the early morning, so I didn't sleep well!
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We regret for your experience during your stay at the hotel. Your valuable opinion is very important to us, we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!