Orange House Apartment (Shanghai New International Expo Center) Guest Reviews
4.5/5
Good
748 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.5
Amenities4.4
Service4.6
Cleanliness4.6
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All reviews(748)
Positive reviews(726)
Reviews with photos/video(76)
Convenient location(66)
Easy to get around(57)
Quiet & comfortable(42)
Friendly front desk staff(28)
Many amenities(26)
Perfect for business trips(20)
Close to metro(16)
Shower difficult to use(10)
Negative reviews(22)
João Pedro Perdigão
Queen Room
Stayed in Feb 2025
Travel with friends
4 review
4.5/5
Great
Posted on Mar 26, 2025
The hotel is relatively close to the maglev station. So, if you want to quickly get to the airport, this hotel is a good option.
Response from Property: Dear guest, thank you very much for your comments on our hotel. We will continue to work hard to live up to your evaluation. Thank you again for your affirmation of the hotel. I look forward to visiting you again and wish you a pleasant journey.
Guest User
Cozy Queen Room
Stayed in Feb 2025
Family
4 review
3.2/5
Posted on Mar 30, 2025
Location is quite far from Longyang MRT, almost km walk and will be a problem when it rains.
Good point: there's mini market and restaurant right under the hotel, so affordable food is easy to find. If you come alone and on a budget - then this its okay.
Bed is hard as a wooden floor. There's washer but no dryer. Service is good.
Not recommended for family with kids.
Response from Property: Thank you for staying with us and commenting on our website. We are glad that you enjoyed your stay. Welcome to visit us next time and wish you a happy life.
Tham Kwok Meng
Cozy Queen Room
Stayed in Feb 2025
Business travellers
2 review
3.0/5
Posted on Mar 31, 2025
Overall, my 6 nights stay was rather quiet and peaceful. The reception staff are young and helpful. Location to the nearest subway station can be considered far (about 1km) for a person aged 66 like me. But it was also a form of a good walking exercise. The only downside is the bed -- which is hard and uncomfortable.
Response from Property: Thank you very much for choosing us. Perhaps it is fate that allows you and us to have a beautiful encounter. Regarding the problem you mentioned about the hard bed, we will definitely actively improve our software services and hardware equipment. We will be fully prepared for our next meeting.
Timothy Kuehsamy
Queen Room
Stayed in Feb 2025
Couples
42 review
4.2/5
Very Good
Posted on Mar 8, 2025
Used this hotel for a short layover. Could take the maglev to this hotel in 8 mins and take a didi of less than 5 mins to reach. The bed was a bit hard but alright for me. The room is convenient as it has a washing machine but no dryer. Soundproofing might not be the best too.
Response from Property: Dear guest, thank you very much for your comments on our hotel. We will continue to work hard to live up to your evaluation. Thank you again for your affirmation of the hotel. I look forward to visiting you again and wish you a pleasant journey.
Kuzin
Single Room
Stayed in Jun 2024
Couples
11 review
5.0/5
Outstanding
Posted on Aug 26, 2024
Good clean hotel with clean rooms and white sheets. It is not apartment, more like hotel room. 24 hour convenience shop in the building. 24 hour reception. Just 10 minutes walk through the park to Maglev and subway station.
Response from Property: Dear guest, thank you very much for your comments on our hotel. We will continue to work hard to live up to your evaluation. Thank you again for your affirmation of the hotel. I look forward to visiting you again and wish you a pleasant journey.
Response from Property: Dear customer, thank you for your stay. We will continue to maintain high-quality service and excellent customer standards, and strive to create a comfortable and warm living environment for every guest. Thank you again for your good comments and sincerely look forward to your visit again.
Meeran
Queen Room
Stayed in Nov 2024
Business travellers
16 review
5.0/5
Outstanding
Posted on Feb 17, 2025
Very good
Response from Property: 尊敬的賓客,非常感謝您對我們酒店的點評,我們會再接再厲不辜負您的評價。再次感謝您對酒店的肯定,期待再次光臨,祝旅途愉快
Anonymous User
Queen Room
Stayed in May 2024
Travel with friends
16 review
4.5/5
Great
Posted on Jun 25, 2024
Good hotel, friendly staff, small room but clean and new, walk around 15 mins to metro
Response from Property: Thank you for your good comments. Your good comments are a kind of motivation for us, just like the spring breeze, blowing open the door of our hearts. We will serve you more diligently and hope that you can enjoy your stay and come again next time. Thank you!
Dzung
Cozy Queen Room
Stayed in Oct 2024
Business travellers
38 review
4.7/5
Amazing
Posted on Nov 30, 2024
About 1.8km by walking to Shanghai New International Expo center. There are several restautant nearby. Recommend.
Response from Property: Thank you for staying with us and commenting on our website. We are glad that you enjoyed your stay. Welcome to visit us next time and wish you a happy life.
Petr
Queen Room
Stayed in Nov 2024
Couples
24 review
5.0/5
Outstanding
Posted on Jan 1, 2025
Everything as expected. “No window” room had actually a real window.
Response from Property: Dear customer, thank you for your stay. We will continue to maintain high-quality service and excellent customer standards, and strive to create a comfortable and warm living environment for every guest. Thank you again for your good comments and sincerely look forward to your visit again.
Eng Kian
Cozy Queen Room
Stayed in Nov 2024
Business travellers
101 review
5.0/5
Outstanding
Posted on Dec 22, 2024
quiet place to have rest. easy check in process. will come back again.
Response from Property: Dear guest, thank you very much for your comments on our hotel. We will continue to work hard to live up to your evaluation. Thank you again for your affirmation of the hotel. I look forward to visiting you again and wish you a pleasant journey.
Guest User
Queen Room
Stayed in Nov 2024
Family
3 review
2.0/5
Posted on Dec 6, 2024
Bedsheets not changed. No room service. Expensive with no amenities.
Response from Property: Dear guest, thank you for your review of the hotel! We regret for your experience during your stay at the hotel. Your valuable opinion is very important to us, we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Guest User
Cozy 2-bed Room
Stayed in Jul 2024
Travel with friends
6 review
3.0/5
Posted on Aug 21, 2024
Hotel is 1km away from the Longyan road station but away from the main attractions.
Room was not so clean and the air condition didn't work so well. The bed was hard, maybe ok for local people.
Response from Property: Dear guest, thank you for your review of the hotel! We regret for your experience during your stay at the hotel. Your valuable opinion is very important to us, we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Екатерина
Single Room
Stayed in Jun 2024
Solo travellers
7 review
4.5/5
Great
Posted on Sep 10, 2024
I was satisfied with everything except for the location. The way was too long and not very safe late in the evening and early in the morning
Response from Property: Dear customer, thank you for your stay. We will continue to maintain high-quality services and excellent guest standards, and strive to create a comfortable and warm stay environment for every guest. Thank you again for your review and we sincerely look forward to your visit again.
Maria13579
Queen Room
Stayed in Jun 2024
Couples
9 review
5.0/5
Outstanding
Posted on Jul 22, 2024
Good hotel with amazing staff! Conveniently located a short walk from Century Park mrt and longyang mrt. Also nice for runners to have century park less than a kilometer away - went running there suring our stay and loved it.
The highlight of our stay, however, was the staff! We wanted to buy an extra suitcase on YD, but found that this was practically impossible without a Chinese number when ordering to China. Thankfully, 毛主君 who was working at the reception, spent a good 15 minutes brainstorming with us and ended up figuring out a way to order it. Really really thankful for the fact that he managed to help us out and with such a great attitude!
Response from Property: I am the staff who helped you that day. Thank you very much for your recognition of my work. Thank you very much for your evaluation of our hotel. We will continue to work hard to serve every guest well.