Vienna Hotel (Shanghai Sijing Metro Station) Reviews

Great place with a blend of Chinese and international quality, loved being around the amazing people who upgraded my room and provided me with amazing service, thank you for your care and time

Was a comfortable stay I really liked the room . The room was clean and the hallways were clean and smelled good , did not have that smoke stench that is in most hotels . The elevator doesn’t get to the 6th floor so you have to carry your luggage one floor up but otherwise good stay . The hotel is at an intersection so it might get a little loud but otherwise was a great stay and I would come back again

The hotel located about 700meters from Sining Metro Station. It is at a junction, so calling didi from there is also not convenient. The experience was quite unpleasant for me. Here’s why: 1. I ordered non-smoking room. I read the plague on the table saying non-smoking, but the whole room including the bed and sheets reeking with strong smoke smell. The entire hallway smells like smoke. 2. The room wasn’t very clean. Walking on a carpet that feels so dusty and unclean. Plus, I found some peels of eggshells that God knows how long it have been there! The room service did not clean it throughout my stay either. I discovered it at the beginning of my stay and it still there after my checkouts. 3. They said the bed is 2.4M wide, but really its just conjoined bed so you feel the joint gap when you sleep through it. 4. The room is not properly insulated that I hear the road noise clearly from my room. Also half of the window got blocked by some sort of store sign. 5. Amenities were minimum. They gave you toothbrush, two sets for 6days of my stays. They provide very thin one time use sandals. Towels and body soap is standard. 6. Only one receptionist speak broken English. Upon check in I gotta wait for 40 minutes because the room is not ready. My booking said can check in at 1pm, I arrived 1:45 and got the room almost 2:30. Other than that, the area is nice. You can visit sijing park by 25 minutes walking. The residential area nearby is just pretty. If you love canals and artificial river, you would enjoy walking around as I did. You are also in close proximity with business square in sijing that have kiosk selling food until midnight. If you decided to get a delivery instead, the hotel have a robot that will send food directly to your room.

Good stay

It’s very convenient and just waking distance to the subway. Very nice area with lots of restaurants around

Stayed here at almost each my visit of Shanghai

The hotel is good location and service is very good room is clean

This stay was beyond my expectation! The hotel is in an excellent location, 5 minutes walk to the subway station, and there are many restaurants and convenience stores around. The front desk service was enthusiastic and took the initiative to upgrade the room type. The room was clean and tidy, the bedding was as comfortable as at home, and the sound insulation was also very good. Special thanks to the housekeeping department for their attentive service. When they saw that there were children, they took the initiative to send slippers, toothbrushes, etc. Breakfast was rich in variety, and the freshly cooked noodles were highly recommended! I will choose here next time.

Ms. Li at the front desk was warm and polite. The room was clean and hygienic. There is a night market nearby, which is very lively. I recommend staying here.

1. Regarding the hygiene and safety issues that I care about most, this room meets the standards. After entering the room, we checked the bed and bathroom and found no abnormalities in hygiene; we turned off the lights to check whether there were any illegal recording devices or mirrors, but found no abnormalities. 2. The room service basically meets the needs of guests, and stools can be provided in a timely manner if needed for meetings. 3. If items are found left behind after guests check out, the hotel will promptly send a courier to help guests. 4. The shower head has a large amount of water, making bathing very comfortable. 5. The hotel has been in use for some time, and the furniture in the rooms is relatively outdated. The Deluxe King Room does not provide all the furniture shown in the website pictures, such as the lack of sofas and coffee tables.

The room is very clean. The environment is very comfortable

**I noticed that the cherry blossoms were in bloom at Songjiang Chenshan Botanical Garden, so I specially picked a date to go there. I read reviews that their home is very close to the botanical garden, and the room looks good. Take the subway to Sijing Subway Station on Line 9. The front desk told you to exit from Exit 3 and walk 500 meters straight south, which takes about seven or eight minutes. The hotel is located in Cross Residence, which is particularly convenient. After arriving at the store, the front desk was very polite and polite. Because the weather was a bit hot, when I asked about mineral water at the front desk, they provided 2 bottles to take away for free, which was very warm and helpful. The room is also very clean, and the lobby feels quiet and clean. It was a very good trip without any surprises. Highly recommended.

Not one of the worst hotels in history 1. It is understandable that the hotel has no windows, but it is speechless without exhaust fans. After using the toilet, there is a strong smell, should I sleep with the door open? 2. very boring 3. The sound insulation is so poor that you can hear the conversation next door, just like sitting next to you

Sanitation and facilities are quite satisfactory for a 3-star hotel. In terms of environment, the 3rd floor is a health care center. There will be shirtless tattooed men coming in and out at night; the key point is to complain about the service. I have lived in many hotels. As long as it is not too much, I will not give a bad review. This time I couldn’t stand it anymore. The deluxe double room I booked on Ctrip showed that diamond members can upgrade the room for free. Ctrip also gave the hotel confirmation. When I arrived at the hotel that day, the front desk staff said that the deluxe room cannot be upgraded, and the deluxe room can only be upgraded if you need a standard room. But when I booked with Ctrip, I saw clearly that the standard room was not upgraded, only the deluxe room can be upgraded. I also responded to the front desk, but the front desk insisted that only the standard room can be upgraded. I've done it before, if you admit that you made a mistake, I won't mess around, everyone makes mistakes, but if you make a mistake, you have to make a strong argument. Is it bullying the customer who doesn't understand? It doesn't matter whether the room can be upgraded, but with this kind of service attitude, I will definitely give a bad review!