Nine Phoenix Garden Oxygen Guesthouse (Shangri-La Dukezong Ancient Town Store) Reviews

- Location A bit far (for a family with 1 y/o baby) from the ancient city by walking. But the access to the public transportation is just in front of the hotel. Plenty of Halal restaurants nearby hotel. Just walk. Their food is a top notch! - Hotel Brand new. Completed with oxygen diffuser & heated floor! This is the main reason I chose this hotel. I was worried about my baby's health because of the high altitude risk. Turns out she was ok and happy to stay in the room. She really didn't want to leave the room because of the cold weather. The room also spacious & the toilet have heated seat. They have a rooftop to enjoy the view! - Host Friendly & helpful hosts! They help us to book a trip, show guide to the best attractions that suitable for a family with a baby. They took care of my lil sister during our stay! They offered free pickup & drop off to the train station too. Super helpful to us.

The room is warm, have the heater, the hotel is so good for staying

The hotel is conveniently located 10 minutes walk to the Ancient Town. The staff offer a pickup and drop off service at the railway station and airport. The room is very spacious and clean. The floors are heated, and there is also heating and oxygen in the room. The beds are also heated. However, it takes a few hours for the room to get warm so I would recommend turning on the heating before it gets cold. Once you get cold and turn on the heating, you’ll be waiting a few hours in the cold before the room heats up. There is 24 hour hot water which is appreciated as not all hotels in China offer this. We chose to start our days early so we could do more, and appreciated the hot shower in the morning. The staff were very helpful in helping us arrange a car to Pudacuo and in using 外卖 so we could order some food to take onto our train back to Kunming. Do note there are no elevators in this hotel, and our room was located on the third floor. However, the staff will help you carry your bags.

Cleaning , friendly

The boss was very enthusiastic. He knew I wanted to take pictures of the stars, and he turned off the decorative lights at night. We wanted to eat the local specialty yak beef hotpot, and he also enthusiastically recommended it to us. The hotel facilities are very complete, with oxygen supply, and it is very comfortable to stay! They also gave us ******* costumes, which is great!

Facilities: His home has diffuse oxygen supply, the room is relatively large, the tea bags are quite delicious, mainly breakfast, there are not many breakfasts in the ancient city, his breakfast is in the restaurant next door, the store is very clean and not expensive, and the rice noodles and vermicelli are super delicious! Hygiene: The hygiene is very good, and the house was cleaned when I went out to play, and it was cleaned up very thoroughly Environment: It is about one kilometer away from the ancient city Guishan Park. The location is on the edge of the ancient city. You can stroll there after dinner. The B&B room is a bit winding. Service: The service is very good. I added the front desk WeChat and answered all the questions one by one. It was very thoughtful.

Facilities: Very good, with floor heating Sanitation: Very clean, dry and wet separation, hot water Environment: The room is large and clean Service: The service is amazing, the boss is so nice, pick up and drop off! There are also special clothes to rent, unbeatable, highly recommended

The room was very clean and the service was very good. I had a heavy luggage near the hotel and the boss could pick it up. I will book this hotel again next time I come to Shangri-La. I need to book in advance, otherwise there will not be enough rooms. Hygiene: Good

The room is large and clean, with complete facilities. It is not cold at all with floor heating, and there is an oxygen concentrator, so there is no need to worry about hypoxia. I slept very soundly. The bathroom is also separated into dry and wet areas, which is very satisfactory. There are sofas and snacks in the lobby, which is really great. There is also a free shuttle service. It is also very close to the ancient city, and travel is very convenient [pleasant] I will stay here again next time I have the chance.

This stay was a very pleasant experience. The B&B room was really nice, clean and tidy. There was floor heating and an oxygen concentrator, which was really good. There was no need to worry about altitude sickness. There was a balcony on the third floor where you could enjoy the scenery and the breeze. The B&B was very close to the ancient city, so you could go there to dance and play in the evening. The B&B service was also very good, with a pick-up service, which was very punctual. When you arrived at the B&B, you could check in very quickly. There were staff to help with your luggage and guide you into the room. Overall, everything was very good. I will come to this hotel again next time I come to Shangri-La [snickering]

The room is very clean, with oxygen supply and floor heating. The car that picked us up was on time and took the initiative to help us with our luggage. It was a Lantu car. The proprietress was very nice and enthusiastic. She asked us about our experience every day. The hotel is near the ancient city, and it only takes ten minutes to walk to the ancient city.

This is a newly opened homestay with impeccable decoration. There are terraces in front and behind the rooms. The location is good and convenient to go anywhere. There is also a considerate airport pick-up and drop-off service. It is a good choice!

Very good, clean and sanitary, with disposable toilet seats, nursing kits, nasal oxygen tubes, tea, all details are in place, the service is particularly good, if there is any problem, the front desk will help solve it immediately, it is also close to the ancient city

The facilities are complete and the stay is quite comfortable. The room is just the right size with a bathtub, and the bed and pillows are quite comfortable to sleep on. There are also many parking lots, so it is very convenient to go anywhere without traffic jams.