Name: Shanshui S Hotel (Shenzhen Huawei Putian Branch)
Address: Shenzhen, China
Rating: 9.6

China

Chengdu

Huizhou

Shenzhen

Leshan

Jiangmen

Dalian

Highly Recommended! An exceptional stay that exceeded our expectations!

This hotel booking was a wonderful surprise and absolutely deserves five stars!

**Prime Location:** The hotel boasts an excellent location, just a 5-minute walk to Chengdu People's Park, which is right around the corner. Major attractions like Wuhou Shrine, Kuanzhai Alley, and Taikoo Li are only about a 10-minute taxi ride away. This was incredibly convenient for us traveling with children, as it offered a peaceful oasis amidst the city's hustle and bustle.

**Stunning Rooms:** We were four families traveling together and booked three different room types: King rooms, family rooms, and twin rooms. All the rooms were remarkably spacious and came with a comfortable L-shaped sofa. The decor perfectly suited my taste. A major highlight was the excellent view from the windows and the independent shower rooms. What truly impressed me, and something I've never encountered in any hotel before, was that each room was equipped with a Haier washing machine, complete with laundry detergent and disinfectant – a fantastic touch! The attention to detail in cleanliness was also impeccable.

**Thoughtful Service:** When booking online, family rooms weren't available, but when I casually inquired upon arrival, they immediately arranged one for us. Since we were four families with children, they even offered complimentary buffet breakfast for all the kids, which had a wide variety of options. When we asked the front desk for more hangers, they were promptly delivered, and they even brought us some complimentary snacks. We truly felt at home and well-cared for throughout our stay.

**Excellent Facilities:** The breakfast spread was extensive. **I particularly recommend the freshly cooked noodles and rice vermicelli, especially with the minced meat sauce and chili oil – absolutely delicious!** It was the perfect way to kickstart our day of sightseeing.

**Great Value for Money:** Considering all these outstanding experiences, the price was absolutely fantastic. This was, by far, the best hotel I stayed at during my eight-day, seven-night trip!

**Small Suggestion:** I hope they continue to maintain their high standards and strive for even greater excellence. I will definitely book this hotel again on my next visit to Chengdu.

The hotel is located next to Chenglong Avenue in Damen Street, with convenient transportation and parking. The hotel has good interior decoration, high degree of intelligent facilities and equipment, good attitude of service staff, clean and hygienic rooms, reasonable layout, and high security by swiping cards to get on the elevator. Ironing and laundry equipment are especially provided, which is very considerate, and the service staff also sent welcome fruits. Breakfast is on the 6th floor, with rich and varied varieties and good taste. Check-out is efficient and portable, and I will definitely patronize if I have the chance.

The room can
Facilities: Average, especially the toilet seat in the bathroom does not match the toilet seat. A heavy person will fall off quickly when sitting on it. The details are not taken seriously, which makes the guests feel cautious. If it is really broken, they have to pay compensation.

A total of 5 twin rooms were booked. Due to the check-out problem of the previous guest, the front desk upgraded the room. The upgrade was very good, but one of the rooms had to wait for almost 2 hours to check in. The front desk urged but to no avail. They didn't come to clean at all. I passed by the room many times but no aunt came to clean it. Although I can understand that there were many guests on May 1st, it was the first time I saw that the room was not cleaned after checking out. I have stayed in S Hotel several times. Huizhou Hotel was originally great this time, but it was a bit of a bad experience because of this. The front desk was not particularly active in handling the problem. They all said that there were many people on May 1st holiday, but they didn't feel sorry. But such a big hotel should not have experienced many people on May 1st and October 1st... How can it be justified that the speed can't keep up? The breakfast is very rich. It's the first time I have encountered fresh rice noodle rolls... Except for the front desk and the cleaning aunt, which need to be improved... I am very satisfied with everything else. The location, transportation, and facilities are all very good. There is a washing machine directly in the room...

@Location: It is about 5 minutes' walk from Exit A of Beierludi Station to the hotel. The hotel is located in the city center, about 10 minutes' walk from Bantian North Station. There are many food stores, restaurants, and Max City Shopping Center. Huawei headquarters and the opposite have special restaurants. It takes about 20 minutes to walk to the popular shopping mall Bantian Vanke Shopping Center, which has many different food stores, shopping and leisure entertainment.
@Cleanliness: The room facilities are clean and hygienic, the pillows and beds are very comfortable, the bathroom has sufficient water, and the room is quiet at night.
@Service: The front desk service is polite and thoughtful, and the price-performance ratio is very high.
@Facilities: The room size is moderate, the facilities are complete, the decoration is very new, and the layout is modern. You need to take a room card to go up to the room floor in the elevator.

Shanshui S

Columbus

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