Bananasu Design Hotel (Shenzhen Wuhe Metro Station) Guest Reviews
4/5
Very Good
163 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location3.8
Amenities3.9
Service4.1
Cleanliness4.1
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All Reviews(163)
Positive reviews(150)
Reviews with photos/video(46)
Great value for money(14)
Easy to get around(11)
Good audiovisual experience(9)
Average sound insulation(9)
Many dining options(6)
Close to metro(6)
Well decorated(4)
Friendly front desk staff(4)
Negative reviews(13)
Gensui00houchuyou
Featured Hotel Room (Double bed) (Special promotion)
Stayed in Jan 2024
Friends
8 review
1.7/5
Posted on Jan 10, 2024
The front desk service of this hotel is very good, but the hotel is really not good. There is no elevator on the stairs, and the room is very small. There are four or five mirrors facing the bed. I had three or four nigh**ares in one night. I really couldn't sleep at six in the morning. I checked out directly, and also suspected that there was surveillance. Please be careful. The layout is really strange. There are so many mirrors facing the bed. Moreover, there is no projector. Any movie requires a membership. It is not as good as Don’t look at it. The most important thing is that this hotel is really not good. The only thing is that the front desk service is also very fast. Forget the rest, I rarely give negative reviews, but this hotel is the worst.
Original TextTranslated by Google
Response from Property: Sorry for not being able to bring you a comfortable experience! The room sizes are all marked, and photos of the mirror room and the sink are also shown on the platform. They are standard features in a normal hotel. If you mind, you can tell the front desk and the front desk will help you cover it! We can’t talk nonsense about suspecting surveillance! When we are open for business, we can ask the police to verify it! Projector Aurora TV has free membership! If you have any questions, you can ask the front desk steward to help deal with them as soon as possible! Here’s wishing you a happy life! Sweet dreams every day!
Anonymous User
Featured Hotel Room (Double bed)
Stayed in Dec 2023
Couples
4 review
1.0/5
Posted on Dec 31, 2023
very bad! ! !
Poor hygiene: there are bugs in the bed! After sleeping completely, there is no place on my body that is not itchy.
And the quilt is full of stains and dust
And there was a big stain on the toilet glass, which looked like moss.
The smell in the room was also very bad and my nose was stuffy all night.
The towels are also rotten, full of holes and threads.
Projection: The 100-inch projection is simply deceiving consumers and is very blurry.
Environment: Very noisy, very poor sound insulation, couldn't sleep well at night; not even a bottle of water prepared, what should the guests drink? ; And you have to go up three flights of stairs to check in.
Value for money: I don’t understand how you dare to put a price tag of 200+ when you can make any money?
Original TextTranslated by Google
Response from Property: Dear customer, Thank you very much for your evaluation and feedback about our hotel. Sorry for the inconvenience caused to you. We take the staircase issue you mentioned very seriously. Since our opening, the front desk housekeepers have been helping guests who need luggage or other assistance. The price issue is based on market prices, which are divided into low and peak seasons, weekday prices and holidays! The price is usually very favorable! If you have any questions, you can contact the front desk steward at any time to handle it for you. We sincerely hope that you will give us another opportunity to show you the improvements and enhancements of our hotel. Thank you again for your feedback, we look forward to providing you with a better service. Manager of Banana Hotel Design Hotel
Anonymous User
Stayed in Apr 2023
Friends
1 review
2.5/5
Posted on Jul 15, 2023
This was an order made in May. I remembered that I arrived at the hotel in the middle of the night and was about to go to bed. Suddenly a cockroach rushed out and immediately contacted the front desk. Although they asked to change the quilt for us, the environmental hygiene was a bit worrying. Then let me say that the soundproofing of this hotel is very poor. You can hear the walking in the corridor clearly, so don't book it if you pay attention to soundproofing. But the good thing about this store is that you can communicate with the store to check in early and cancel later, which is great.
Original TextTranslated by Google
Response from Property: Your opinion is very valuable to us, thank you for your feedback. We have to disinfect Xiaoqiang regularly! We apologize again for the inconvenience.
Guest User
Featured Hotel Room (2 beds)
Stayed in Sep 2021
Friends
2 review
5.0/5
Outstanding
Posted on Sep 12, 2021
The environment is very good and the price is low and I hope not to increase the price. Hahaha, there are also many delicious foods downstairs. There is no elevator if you have to carry large luggage yourself. The double bed room is a bit small and the items placed are messy. There is a beauty mirror, and the water pressure in the bath room is also OK. The most favorite is the projection facility, except that the network sometimes breaks down, the clarity is ok, the sound is no noise, the room has a good sound insulation effect, and is basically not afraid of affecting other guests. It's a good one in the hotel I've stayed in.