Xi cheng Hotel

Xi cheng Hotel Reviews

Xi cheng Hotel

No.10 South of Guangcui Road (Guangming Square), Guangming District, Shenzhen, Guangdong, ChinaView Hotel Details
Xi cheng Hotel
Xi cheng HotelXi cheng HotelXi cheng Hotel
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Guest Reviews of Xi cheng Hotel

9.0/10
Good
732 review
Verified reviews
Location9.0
Amenities8.9
Service9.0
Cleanliness9.1
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All reviews(732)
Positive reviews(698)
Reviews with photos/video(154)
Great value for money(60)
Easy to get around(58)
Friendly front desk staff(44)
Quiet & comfortable(43)
Large rooms(31)
Perfect for business trips(28)
Close to metro(27)
Stayed multiple times(8)
Negative reviews(34)
Anonymous User
Special Queen Room
Stayed in Jul 2025
Solo traveller
16 review
6.0/10
Posted on Oct 19, 2025
Reasonable price and spacious room. Non smoking room but the room is smelled and provide ashtray which is weird.
Response from Property: Thank you so much for choosing to stay at Xicheng Hotel. If you require a non-smoking room, please indicate this in your order notes. The front desk will arrange a non-smoking room in advance upon receiving your order. We look forward to your next visit!
Guest User
Twin Room
Stayed in Feb 2025
Family
53 review
8.0/10
Very Good
Posted on Mar 16, 2025
Breakfast can be much better. Everything else is just fine.
Response from Property: 感謝您的讚揚，我們很高興您在我們的酒店度過了愉快的時光。您的滿意是我們最大的追求，我們將繼續努力為您提供優質的服務。再次感謝您的支持和信任！
Guest User
Deluxe Cozy Double Room (Air Conditioner, Internet)
Stayed in Oct 2024
Travelling with friends
4 review
10/10
Outstanding
Posted on Jan 5, 2025
Very good hotel and nice location. Easily accessible.
Response from Property: Thank you for leaving a positive review of our hotel. We are delighted to provide you with a comfortable accommodation experience
Guest User
Special Queen Room
Stayed in Sep 2024
Solo traveller
4 review
10/10
Outstanding
Posted on Nov 9, 2024
Very Very Good
Response from Property: 感謝您的讚賞，我們會繼續以卓越的服務和舒適的住宿體驗為您的旅程添色，期待您的再次光臨。
Guest User
Standard Double Room
Stayed in Sep 2025
Travelling with friends
17 review
10/10
Outstanding
Posted on Oct 19, 2025
Another highly recommended hotel, the waiter is very patient, the hotel is clean and tidy, hot water shower is very comfortable, convenient location. It is very convenient to buy and eat in the surrounding area. I will stay again next time!
Original textTranslated by Google
Response from Property: Thank you for choosing Xicheng Hotel. In the bustling city life, where we constantly rush between dreams and reality, we hope our small efforts can bring you a ray of sunshine and a comfortable sleeping environment. The hotel is located next to Guangming Avenue Station, a ten-minute drive from the high-speed rail station, making it an ideal destination for business travelers. Nearby amenities include parks, a sports center, KTV, cinemas, restaurants, and large shopping malls such as Blue Whale World and Wanda Plaza.
Kuailedexiaowoniuo13
Standard Single Room
Stayed in Sep 2025
Solo traveller
25 review
10/10
Outstanding
Posted on Oct 2, 2025
Clean and hygienic, the room is large and comfortable, the hallway has carpet, and the soundproofing is excellent. There are many restaurants downstairs, and it's close to Guangming Square, which is very convenient. The subway station is also very close by. Highly recommended!
Original textTranslated by Google
Response from Property: Thank you for choosing Xicheng Hotel. In the bustling city life, where we constantly rush between dreams and reality, we hope our small efforts can bring you a ray of sunshine and a comfortable sleeping environment. The hotel is located next to Guangming Avenue Station, a ten-minute drive from the high-speed rail station, making it an ideal destination for business travelers. Nearby amenities include parks, a sports center, KTV, cinemas, restaurants, and large shopping malls such as Blue Whale World and Wanda Plaza.
Masuonan
Standard Single Room
Stayed in Sep 2025
Business traveller
26 review
10/10
Outstanding
Posted on Oct 23, 2025
Excellent value for money, clean and tidy, with superior facilities.
Original textTranslated by Google
6/9
Response from Property: Thank you for choosing us and for your support and patronage. Your satisfaction with our facilities and services is the driving force behind the work of all our staff, and making every guest feel at home is our ultimate goal.
Guest User
Special Queen Room
Stayed in Sep 2025
Family
3 review
10/10
Outstanding
Posted on Oct 4, 2025
It's cheap, good quality, and close to the subway. Perfect.
Original textTranslated by Google
Response from Property: Dear Guest, thank you very much for your positive review of the hotel. The hotel is located next to Guangming Avenue Station, a ten-minute drive from the high-speed rail station, making it an ideal choice for your business trip. Nearby amenities include parks, a sports center, KTV, cinemas, restaurants, and large shopping malls such as Blue Whale World and Wanda Plaza.
Anonymous User
Family Friendly Double Occupancy Room
Stayed in Jun 2025
Other
4 review
9.2/10
Great
Posted on Jul 21, 2025
The hotel has a great location, very close to Guangming Avenue Metro Station and Shenzhen Guangming Science and Technology Museum. There are many restaurants nearby, including several Guangming pigeon restaurants. Room service was good.
Original textTranslated by Google
Response from Property: Thank you so much for your positive review of our hotel. We are delighted that you found our location convenient, our transportation convenient, and our dining services excellent. Your satisfaction and recognition are truly appreciated, and we will continue to strive to improve our service quality in all aspects. Thank you again for your support and positive feedback!
Guest User
Special Queen Room
Stayed in Sep 2025
Family
28 review
8.0/10
Very Good
Posted on Oct 26, 2025
There are many restaurants and shopping malls near the hotel. The facilities are a bit old, and the air conditioning is very powerful!
Original textTranslated by Google
Response from Property: Dear customer, thank you very much for choosing to stay at Xicheng Hotel. The hotel facilities are being upgraded, and we look forward to your next visit!
Fisher-BASF
Standard Single Room
Stayed in Aug 2025
Business traveller
12 review
10/10
Outstanding
Posted on Sep 21, 2025
Convenient transportation, close to the subway, good restaurants, and high cost-performance ratio.
Original textTranslated by Google
Response from Property: Thank you for choosing Xicheng Hotel. In the bustling city life, where we constantly rush between dreams and reality, we hope our small efforts can bring you a ray of sunshine and a comfortable sleeping environment. The hotel is located next to Guangming Avenue Station, a ten-minute drive from the high-speed rail station, making it an ideal destination for business travelers. Nearby amenities include parks, a sports center, KTV, cinemas, restaurants, and large shopping malls such as Blue Whale World and Wanda Plaza.
286328****
Family Friendly Double Occupancy Room
Stayed in Jul 2025
Family
1 review
5.0/10
Posted on Aug 21, 2025
The experience was terrible. As soon as I entered the room, a musty smell hit me, and it felt like it hadn't been used in ages! The air conditioner was incredibly noisy, and the red dot inside the smoke detector kept flashing. The only thing I was satisfied with was the mattress, which was quite comfortable.
Original textTranslated by Google
Response from Property: Thank you for choosing to stay at Xicheng Hotel. We have reported your feedback to our department head and will strengthen the deodorization process in every room. Regarding the air conditioning noise, we have notified our engineering staff to investigate and repair it. We look forward to your next visit!
Lam Leo
Standard Single Room
Stayed in Oct 2025
Solo traveller
4 review
7.5/10
Posted on Nov 15, 2025
It's not far from the subway, and there are plenty of restaurants nearby.
Original textTranslated by Google
Response from Property: Dear Guest, Thank you for your perfect score! Your support and encouragement are our greatest motivation, and we will continue to work hard. We look forward to seeing you again.
Guest User
Special Queen Room
Stayed in Sep 2025
Family
2 review
8.0/10
Very Good
Posted on Oct 26, 2025
Clean and tidy, conveniently located; friendly front desk staff.
Original textTranslated by Google
Response from Property: Thank you for choosing Xicheng Hotel. In the bustling city life, where we constantly rush between dreams and reality, we hope our small efforts can bring you a ray of sunshine and a comfortable sleeping environment. The hotel is located next to Guangming Avenue Station, a ten-minute drive from the high-speed rail station, making it an ideal destination for business travelers. Nearby amenities include parks, a sports center, KTV, cinemas, restaurants, and large shopping malls such as Blue Whale World and Wanda Plaza.
Guest User
Standard Single Room
Stayed in Apr 2025
Family
3 review
2.5/10
Posted on Jun 1, 2025
There was no refrigerator, the place was basic, and the room, which was supposed to be non-smoking, smelled of smoke. In short, it was worse than 1 star.
Original textTranslated by Google
Response from Property: Dear Guest, we are very sorry that your stay did not meet your expectations. Regarding your feedback on the lack of a refrigerator and the cigarette smoke issue, we have recorded it and forwarded it to the Housekeeping Department for immediate handling. Since there is no refrigerator in the hotel room, if you need frozen items, please call the front desk and we will arrange for staff to take the items to the restaurant's refrigerator. As for the cigarette smoke, investigation revealed it was caused by a guest who violated regulations last week; the air conditioning ducts have been disinfected. We look forward to your next visit and wish you a pleasant stay.