Wanjia Dongfang Hotel

It needs renovation; everything is dilapidated. When I opened the door, the room reeked of smoke, it was pungent. They said they'd give me a breakfast voucher, but it was incredibly basic, with hardly anything to eat. It was quite a disappointment.

It's alright, the price-performance ratio is acceptable. The room is quite clean and spacious, and the sanitary napkins are reasonably separated. However, the hotel is indeed a bit old. The breakfast is just average. Overall, it's okay.

I couldn't find a suitable hotel in Jinjiang during the Spring Festival, so I had to book one in Shishi. This hotel usually costs 200-300 RMB, sometimes as low as 90 RMB, but I booked it for 600 RMB that day. It was acceptable for the holiday. At check-in, the front desk confirmed one large bed and one double bed. However, when I arrived at the room, there were two double beds. The room phone was broken. I called through Ctrip, and the front desk girl's way of handling the problem was bizarre. She replied, "This is a twin room, can I take one bed away?" Ridiculous! I wanted a double bed for two people, and she took one away, leaving me with only a 1.2-meter bed! Then she said she would change me to a family room with one large bed and one small bed, but when I got there, it was a double room. A complete mess! At 10 pm, they couldn't tell the difference between double and twin beds. They're making guests very confused. Terrible! I barely managed to stay there. The bathroom sink was empty, the phone was broken, and I called through Ctrip to ask for soap. The front desk replied, "We've run out of soap!" Please note this! I'm the victim; I just wanted a bar of soap to wash my hands. She implied she was going to treat me to a bottle of wine and a cake—that was it! I just wanted to wash my hands. Your hotel doesn't have soap, is that a solution? It's 11 PM! Negative review +1 (Photo uploaded randomly because I have points; please ignore it.)

The room facilities and bedding were a bit old. The parking was in a nearby parking lot, which was inconvenient. The breakfast selection was limited and not very good, not even as good as a budget hotel. I didn't have an appetite after looking at it, so I ate outside. Overall, it was just average and worse than I expected.

The environment is luxuriously designed, the service is excellent, and the cleanliness is good.

Facilities: A bit old, the bed was sagging a bit. Cleanliness: Okay, but the smell was a bit strong. Environment: Okay, I stayed on the 12th floor, the view was quite far. Service: Very average, I didn't feel any enthusiasm.

The service was a pleasant surprise. The receptionists were incredibly friendly, check-in was quick, and they offered warm greetings and answered all my questions, even providing helpful recommendations for local food and sightseeing. Even the housekeeping staff were very welcoming and responsive, making me feel very comfortable. Most importantly, they paid attention to detail; if I accidentally left something behind, regardless of the size of the hotel, they would proactively ask if I needed it stored. Their service was truly exceptional.