Hilton Singapore Orchard Reviews

We are happy with Hilton Prime location and excellent service. Near Paragon, Orchard road .

Hotel Review – Hilton Orchard We booked 2 rooms for a family staycation at Hilton Orchard. The hotel’s location is excellent, with convenient access to shopping, restaurants, and public transport—ideal for a city getaway. The rooms were nicely decorated, clean, and modern, which made our stay very comfortable. We also appreciated the complimentary birthday cake—a thoughtful touch that was not only beautifully presented but also delicious. It added a special touch to our celebration. However, the reception experience was underwhelming. The front desk staff were not particularly warm or welcoming, which was disappointing given the Hilton brand’s usual service standards. There's definitely room for improvement in hospitality and guest interaction, especially during check-in. In summary, while the location and room experience were great, we hope to see better service at the reception on our next visit to make the stay feel truly five-star.

It is so good hotel , it is really close shopping mall and room is big .

Very good service, a bit overpriced as every hotel in Singapore. Good gym, fast check in. Bed very comfortable. Bathroom a bit dated but ok

Excellent service from the staffs from the front desk & executive lounge. We love the executive lounge, good variety of food & drinks & wine! We enjoyed the staycation very much!

Cleanliness and comfortability in this hotel are top notch. Will stay in this hotel again for my next biz trip

Very pleasant hotel right in a middle of Orchard road, suitable for both solo and family travelers. Accessible to all public transportations(train station-5mins walk. Bus station 2-5mins walk) Good selection of breakfast.

Service superb ( thanks ) . Breakfast still have room of improvement .

Room is clean and tidy, amenities are great and more than sufficient. Location is great too

Super convenient location for shopping and eating. Very clean room, friendly staff, festive decorations.

Very professional but still caring service. Staff are prompt to your needs. Room is spacious and got a contemporary touch. Considered a smart room as it automatically turns on and off the electricity whenever we are out. Gym is very spacious and has a lot of machines/weight. Yoga studio is available as well. Pool is rather small. Check-in and out is hassle-free. Breakfast is superb with a lot of choices. Will definitely be back.

Very nice hotel. My return staycay. Everything is perfect for me. Location is good. Service is good

Next To Mandarin Gallery and Smoking area.

Breakfast is not as expected. Choices more towards western style. Room is clean. Water for shower is not strong. Staff is friendly and service is fast.