Spa hotels in Sydney

Capella truly has a magical quality that makes you never want to leave once you're there. The blond, blue-eyed bellboy was handsome and cheerful, calling me 'Ms. Chen' repeatedly, which made my heart flutter 🥰 (Sorry, I'm a sucker for good looks, but he really was handsome, folks!). I arrived at the hotel at 9 AM and successfully checked in. The legendary welcome snack, Maltesers, was genuinely delicious [shy emoji]. An iPad can handle all your needs, so you no longer have to call to communicate requests... extremely social-anxiety friendly!! All the services were incredibly thoughtful. I fell asleep within 15 minutes of my two-hour spa treatment [crying emoji]. The spa bed was surprisingly comfortable, like a giant air cushion. After the treatment, the therapist put slippers on my feet, placed the bathrobe on my lap, and adjusted the bed to a semi-sitting position, allowing me to change clothes without even getting out of bed [sobbing emoji]. It's hard to believe that among all the hotels I've stayed at during my solo trips, this is the first one that didn't place two pairs of slippers during the turndown service. Every time I see an extra pair of slippers, I get a strange feeling of déjà vu. Personally, I think the breakfast here was quite impressive for Australia, offering both Spanish ham and hot Chinese congee. The service was very attentive and excellent.

The hotel is in a great location. Central to circular quay and darling harbour. Very close to wynards train station. Although on a steep road it’s not too far to walk from York street. Everything about the hotel was spotless from having the doors open everytime you entered or left the hotel. The only disappointment for us was the breakfast. We felt for what you are paying for the food wasn’t value for money. All in all a very nice hotel and would reccommend.

The room was nice, and you can ask the front desk for kids' toothbrushes and slippers. The concierge was very friendly and helpful with luggage, and didn't expect a tip. Darling Harbour is lively, and everything is close by. A city walk around the CBD is a bit further, and Sydney has some really steep streets, so make sure to wear comfortable shoes.

The check-in process was smooth and we were pleasantly surprised to be able to check in early. The staff was friendly and took the time to explain the hotel amenities clearly while also accommodating our requests. The hotel also had a really nice view at night, which made the stay even more enjoyable. Overall, it was a pleasant and comfortable stay.

My overall experience at W Hotel Sydney was very satisfying. The hotel's location is excellent, with convenient transportation and beautiful surroundings. The room design is stylish and modern, clean and tidy, and the bedding is comfortable, allowing me to rest very well during my stay. The hotel's public facilities are very well-maintained. Whether it's the pool, gym, or public areas, everything feels high-quality. The staff also provides excellent service; they are warm, professional, and promptly assist with any issues, making the entire check-in process very smooth. Overall, it was a very pleasant stay. Both the hardware facilities and the service level met my expectations. I will consider choosing W Hotel again next time I visit Sydney and will also recommend it to my friends.

Facilities: Well-equipped. Cleanliness: Spotless. Service: Exceptionally warm and welcoming. The buffet restaurant managed to find us a table even though we didn't have a reservation on the night we arrived, which made the kids very happy. It's very close to the aquarium, and the whale watching pier is also nearby. It was a really great stay, and the kids felt the staff's enthusiasm, even trying to speak English, which was an unexpected bonus!

Hygiene: Very good. Environment: Right in the city center, within walking distance to many places, super convenient. Service: There's a washing machine and a dryer, which is very handy. The only small thing is that there are two paintings on the wall that look a bit scary at night 😂. Facilities: The photos accurately represent the actual facilities, and the overall feeling is very good. Just be aware that you'll need to go up and down a few flights of stairs.

On the plus side: we upgraded ourselves to a village suite and the size was spacious. Breakfast was fabulous and something to look forward to, although 7am start is a bit late for us.. Most of the staff were lovely and well trained. Room was cosy and quiet at night. Fresh towels and clean bathroom. Easy and convenient location outside of CBD. This is the only big hotel in the area and there are some great restaurants nearby - Carmela, Margaret, Bill’s etc. usefully close to Chemist Warehouse for essentials you’ve forgotten. On the negative: It should be classed as 4* - quite cheaply constructed and maintained. Not what you might consider to be luxury. Rooms are dark,  with poorly thought out lighting; the carpet rarely vacuumed (if at all) during our five night stay. Hand held shower head spray nozzles were blocked, bathtub drain was also blocked. Sinks not very clean. Windows in room and dining room very dirty. Big construction site adjacent so we moved rooms to get away from the noise and view of the cranes. Overpriced hotel offering when you consider we could have booked the Capella in CBD at nearly the same rate as our suite, but nice to be away from the city.

Great value for money, right on George Street! The room was very spacious and came with a washing machine and dryer, which was fantastic for the price. **Cleanliness:** The room was very clean, but do keep in mind that as a serviced apartment, it doesn't get daily cleaning. **Facilities:** It has a small kitchen, fully equipped with pots, pans, dishes, and even dish soap. **Location:** Being on George Street is super convenient. You can easily hop on the 'Ding Ding' tram or just walk to explore. **Service:** The front desk staff were very polite and always greeted me proactively.

Room is spacious, services r good, gym too small, the biggest problem is the noise insulation is really bad, its so noisy, u can hear cars passing by, all kind of noises are there, next door, or people walking on corridor, they must improve this. Its so disturbing!