5-Star Hotels in Sydney

I really like Capella. The service is excellent, and the rooms are cleaned and turndown service is provided punctually. I even encountered a front desk staff member who spoke Chinese. The breakfast selection isn't huge, but it's sufficient. The twin room felt like one large and one small bed, which was perfectly fine. The location is convenient for getting anywhere, and food delivery is also available.

We stayed in Room 323, just next to gym and pool room. Was worried with noise as We stayed from Wednesday night till Sunday morning check out. My worries were unfounded. Had a pleasant 4 night stay. Living room was spacious and equipped with a clean kitchen and dining table. Washing machine and dryer are separate and hidden behind door. Useful! Bedroom has a king bed, spacious and comfortable. Aircon control in bedroom is separate. Best location of hotel as surrounded with lots of eateries. We highly recommend Malaysian restaurant selling delicious chicken rice and sambal kangkong! Another shop is Into Laksa. Delicious and reasonably priced. Woolsworth supermarket is just a short walk away!! Meriton Mascot is considered an airport hotel as it’s near airport and just 2 stops to city, circular quay stop. I used the super bus shuttle via klook. Convenient hotel drop off and pick up. Only passengers. No need worry uber driver complained too many luggage. Meriton is kind to load long umbrellas on raining days. Just remember to return after each day use and borrow again the following day. Otherwise you may be charged AUD50 for not returning. They do ask your room number.

A bit of a hit and miss. Some things were brilliant (great barista made coffee at breakfast! Eco friendly with even their teabags!) and some things were not so brilliant (massive queues to check in and check out as only 2 desks! Only found out on the last day of our 6 day stay that there was a breakfast menu you can order from and not only eat from the buffet but staff never offered it! Random maintenance men entering our room at 9am even thought we pre-agreed the time was to be 12 noon! No heating in first room leading to a change in rooms but without a bathtub and without apologies! Had to wait til 1am for a small portable fan heater to be delivered and heat the room! Credit offered for no heating not actually being applied to the final invoice! Room service ordering app doesn’t work! Etc etc). After my complaints were raised Emma did her best to try to help.

Stayed at Meriton Suites Pitt Street Sydney and had a generally comfortable experience with a few areas that could be improved. The location is excellent—very convenient for getting around the city, shopping, and dining. The room itself is spacious and well-equipped, especially the kitchen which had everything needed for a longer stay. I also appreciated the balcony and the bathtub, which added a nice touch of relaxation after a long day out. However, considering the price, the overall value felt slightly lacking. The rates are on the higher side, and I did notice that the bathtub cleanliness could be improved, which was a bit disappointing. That said, the facilities and convenience still make it a decent choice for those who prefer apartment-style accommodation in the heart of Sydney. With some improvements in cleanliness and pricing, it would be an even better stay.

Let's start with the positives: - Location is perfect, 5min away from Circular Quay, 10min walk from the shopping area of Pitt street. Right in the city center. - Staff is nice, giving small gift to our kid. Breakfast is also quite good. - We were able to do an early check-in at 10am without surcharge, which was very nice after an overnight flight. Now for the negatives: - Room is small and basic for a 5 star hotel, shower room is very simple, you'd expect more for a premium brand like Mariott at a price of 500 AUD for a night. - The harbor bridge view room is absolutely not worth it: you need to be at your window and looking on the right to see it. Completely useless. The real view is currently a construction site. Very disappointing. - Cleaning is not done properly: there were still some crumbs on the floor after the room was cleaned, and worth, there were 3 pairs for previous guests slippers under the bed! To conclude, it's not worth it. Next time I'll probably stay again at the Shangri-La for a similar pricing.

We had an amazing honeymoon stay at Pullman Sydney Hyde Park! The room was gorgeous and the staff were warm, attentive, and genuinely helpful. They helped us sort out sightseeing plans around the city and even recommended an online same‑day Hunter Valley wine tour, which turned out to be a highlight. Big thanks to the whole team for making our honeymoon so memorable. Highly recommend! I attached a photo of the view from our room.

The hotel location was great - close to thr airport and easy access to the city. Room was spacious and had good amenities e.g. kettle, coffee maker, dishwasher etc. Some aspects of the room would need a bit of updating as you can see it is not brand new anymore. Sauna, pool and jacuzzi were lovely. However, jacuzzi wasnt always working and had no working light in the evening. Overall, lovely hotel, staff was friendly - we would stay again :).

The hotel ticks a lot of boxes, clean modern rooms, pool and steam room, and in the best location, very central over looking the beach. The hotel has just had a refurbishment, very tidy with a good bar and restaurant on the ground floor. Only slight negative, front dest - check in could be better and a bit more friendly. If you want to stay in Manly, this hotel is your best choice, the other main hotel is way down at the end of the beach.

We had a brilliant experience at the Langham for our wedding anniversary! I forgot how much I like the Langham brand. From the pink ribbon around the toilet paper to the sleep ammenities (we asked for the sleep pillow mist and the room diffuser) to the suggested third eye massage technique and the chamomile tea before bedtime, we felt totally pampered and taken care of. Reservation was made for our celebratory dinner with fine steak dinner over the fantastic view of the Opera House. In room breakfast was delivered on time and the quantity copious. The Spanish bell boy was helpful and friendly. We were also upgraded to a harbour view room to our delight. Location was convenient to walk either to Barangaroo or the Rocks, for ferry ride or metro. Very pleased to have chosen The Langham, it was absolutely the right decision for us!

This is my second stay. The last time was before the pandemic. I feel that the hotel has not changed much overall, but there are some minor adjustments. There is a pungent smell of spray paint in the corridor near the room. After I told the front desk, I immediately changed the room and gave a bottle of red wine. The only thing I think is that the hotel parking is expensive.