5-Star Hotels in Sydney

The room was quite comfortable, luxurious, and spacious. We were even given a gift for bringing our child, and the breakfast quality and ingredients were excellent. The only thing to note is that we chose valet parking for $120, but then Wilson parking charged my card an additional $70 because I'm a member of their lot. So, remember to mention it to the hotel when you park to avoid being double-charged.

Stayed 5 nights at Little National Hotel Sydney and overall it was a solid experience . Super Singaporean-friendly in terms of convenience: location was fantastic, literally next to the metro, walkable to Westfield for shopping, and very near Darling Harbour, plus the staff were always courteous and professional, making the stay smooth and pleasant; the only real complaint, and quite a big one for me, is that for a hotel costing over $200 a night, I shouldn’t have to go to the gym every day just to refill my water bottle — they clearly have space at the lift lobby (enough to put a sofa set), so installing a water dispenser on each floor would really improve the experience; overall a great stay, but this water situation is something they should seriously consider fixing.

The location of the hotel is really good. It's super convenient to go everywhere in the city. The room is very well designed and quite cozy. All staff are really nice, polite, & helpful. The hotel's cafe is cute and the breakfast there is also quite good.  The only issue that we faced in this trip was our A/C was not working on our first night and again on our final night. However, the staff was very helpful and very quickly fixing it. So our overall experience was quite happy. 

We were there for a mini break over the weekend. It is extremely central and we were able to walk everywhere, QVB, Opera House, the Rocks, China Town etc etc. It is in the heart of Darling Harbour with a lovely atmosphere. The hotel itself is beautifully decorated and the rooms are well appointed. Love the bathroom and the city views! We look forward to our next stay here when we go to Sydney. Definitely recommend!

I stayed at two Sofitels in Sydney during my Australia trip, and because I was so satisfied with the Sofitel Darling Harbour, I decided to book this downtown Sofitel after returning from Cairns. However, this turned out to be the biggest mistake of my two-week trip. The hotel mainly uses self-check-in, with two counters in a corner for manual service. Check-in went smoothly enough, but the moment I opened my room door, I was stunned. The room was not the standard type I booked; it was tiny. I wasn't expecting a fancy view, but at least they shouldn't have given me the worst room in the hotel – the only internal-facing room on each floor, facing a large exhaust fan, and on the lowest floor! I couldn't help but wonder if I had offended someone. I called to request a room change and was told that the room type I booked was fully occupied for the night, with only a 'special room type' left on the 11th floor (a room designed for guests with disabilities). I said, 'Alright, at least it's a standard room.' So I started waiting for someone from the hotel to show me the room, but after nearly 10 minutes, no one came. Meanwhile, I noticed that the room type I originally booked was available on various platforms. So I went directly to the front desk to change rooms, and this time it was resolved smoothly. Finally, I was assigned the room type I had reserved. Although the room wasn't large, it certainly looked like a standard 5-star room. Another thing I have to complain about is the hotel's front office service (excluding the concierge), which was practically non-existent. The so-called 'brand standard' clearly didn't apply to them. 1. There was no apology whatsoever for assigning such a bad room, and no genuine effort to resolve the issue. 2. I called for two forks, but by the time I checked out the next day, there was no sign of them. I've stayed in many 5-star hotels globally, and the housekeeping service here was arguably the most disappointing. The breakfast, however, was quite good. While it's true, as other guests have mentioned, that there's often a long queue, we were seated quickly on the day we went. The breakfast selection was rich, and although the overall service efficiency wasn't very high, I considered it quite good for this hotel.

This stay far exceeded my expectations. The hotel's location is super convenient for getting around by taxi or public transport, and there are plenty of restaurants and shops nearby. The room was bright and sunny, spotlessly clean, and the bathroom was dry and odor-free. The bedding was fluffy and soft, ensuring a wonderfully peaceful night's sleep. The front desk staff were gentle and polite, and check-in/check-out was very efficient. When I needed extra slippers or drinking water, they were quickly brought to my room. All the facilities were well-maintained, with stable hot water and smooth internet. It's perfect whether you're traveling solo or with company, offering great value for money. I'll definitely stay here again next time I'm in town.

We had a wonderful stay at the Marriott Hotel. The location is excellent, with easy access to major attractions, tourist spots, and other destinations. The service was outstanding, and I am truly grateful to all the staff who assisted us throughout our stay. Everyone was professional, friendly, and attentive. Our room was spotless, well-maintained, and offered a beautiful view, making our experience even more enjoyable. I would highly recommend this hotel and would gladly stay here again.

The hotel ticks a lot of boxes, clean modern rooms, pool and steam room, and in the best location, very central over looking the beach. The hotel has just had a refurbishment, very tidy with a good bar and restaurant on the ground floor. Only slight negative, front dest - check in could be better and a bit more friendly. If you want to stay in Manly, this hotel is your best choice, the other main hotel is way down at the end of the beach.

We had a brilliant experience at the Langham for our wedding anniversary! I forgot how much I like the Langham brand. From the pink ribbon around the toilet paper to the sleep ammenities (we asked for the sleep pillow mist and the room diffuser) to the suggested third eye massage technique and the chamomile tea before bedtime, we felt totally pampered and taken care of. Reservation was made for our celebratory dinner with fine steak dinner over the fantastic view of the Opera House. In room breakfast was delivered on time and the quantity copious. The Spanish bell boy was helpful and friendly. We were also upgraded to a harbour view room to our delight. Location was convenient to walk either to Barangaroo or the Rocks, for ferry ride or metro. Very pleased to have chosen The Langham, it was absolutely the right decision for us!

This is my second stay. The last time was before the pandemic. I feel that the hotel has not changed much overall, but there are some minor adjustments. There is a pungent smell of spray paint in the corridor near the room. After I told the front desk, I immediately changed the room and gave a bottle of red wine. The only thing I think is that the hotel parking is expensive.