4-Star Hotels in Sydney

We were pleasantly surprised by the size of the rooms and the facilities of the rooms. Secure parking was great. Unfortunately there were a couple of things that were disappointing. The linens had hair in them and the restaurant that was supposed to be open until 9pm was not open on our second night at all. After being out all day in very warm conditions we were excited to come back to the accommodation and have something to eat we were not able to do so and there was no explanation provided other than it’s been closed all night.

I was very satisfied with my stay this time! The hotel environment was comfortable and tidy, the room was very clean, the bed was comfortable, and the amenities were all well-equipped. The staff were friendly and polite, check-in and check-out were smooth, and they were quick to provide assistance when needed. The hotel's location was convenient, with good transportation and dining options nearby. Overall, it's great value for money and I had a very comfortable stay. I would consider staying here again next time I'm in the area, and I highly recommend it to other travelers!

Excellent! Initially, I was a bit worried after reading reviews about it being unfriendly and noisy, but I found that wasn't the case. The hotel is cleaned daily and is very tidy. The room was spacious and had a balcony. It's true there's a bar downstairs, and if you leave the windows open at night, it can be a bit loud. However, the balcony has double-glazed windows, and once closed, it's quiet. One thing to note is that the hotel rooms with kitchens have an induction hob where the pot automatically heats up if it's not removed, and you can't just turn it off directly, which is different from what I'm used to. One day, the alarm went off because a neighbor burnt something, which gave us quite a fright. Thankfully, it was a false alarm. Overall, the room was large and comfortable, and it's very close to Darling Harbour, so you can enjoy the night view. The value for money is really high.

The location is good, with a small supermarket nearby. It's close to the train station and light rail station, making it convenient for sightseeing. However, you have to walk a bit to find food. The hotel staff are very friendly, and housekeeping is good. The breakfast selection is decent, and the coffee is excellent! The room is spacious enough and generally clean.

Hotel location is perfect. Walking distance (5min) to main shopping street (Pitt Street Mall) and QVB mall is just opposite. Hotel provides only basic amenities like towels and hand soups etc. this is a good base to do sightseeing around Sydney. I booked a triple family room with queen bed and single bed. I like the room design - the single bed has a wall and door to separate from the queen bed and there is privacy for family with kids. I will stay here again if I visit Sydney

I thought this hotel was great! Friendly staff at check in, the bar and cleaning staff. Rooms were comfy with appropriate amenities for this class of hotel and price point. Breakfast was repetitive, but the taste was good. Our bed was 2 singles pushed together which I think the hotel should think about changing as it was clear when you fell into the crevice between them. Didn’t use the pool or gym because of the weather, but would. Easy access to metro, Oxford Street and other downtown areas.

The location is very convenient, and the view is excellent. Overall, the stay was fantastic. The room was clean and tidy, and the facilities were well-maintained. The front desk service was enthusiastic and efficient, making check-in and check-out quick. The geographical location is superior, making travel convenient, and the bedding was very comfortable to sleep in. I would choose to stay here again next time, highly recommended! It was a very good stay. The rooms were quiet and clean, and the staff were polite and friendly. The facilities were comprehensive, and the value for money was great. Everything exceeded expectations, highly recommended.

I highly recommend the Novotel Sydney Darling Harbour! The overall experience was superb, and the service was exceptionally attentive. The front desk offers Chinese-speaking staff, and a lovely girl from Suzhou was particularly warm and thoughtful, proactively helping with various issues and kindly sharing local travel tips. This makes the hotel very friendly to Chinese tourists. The hotel's location is excellent, backing onto Chinatown and right next to Darling Harbour Pier, making it incredibly convenient for getting around and finding food. Plus, it's a pick-up point for local day tour groups, which makes joining tours very hassle-free. Both the convenience of travel and the service experience are impeccable. For Chinese friends visiting Sydney, I highly recommend choosing this hotel.

It's in a great location and the unit is quite spacious but unfortunately that's about as good as it gets. Parking is an extra fee which I didn't see mentioned anywhere and despite booking through trip.com reception takes a $200 security deposit. There's no direct access to the units from the parking garage and no lifts to higher levels. We had a lot of luggage as a family of 6 but it was manageable for us as we were on ground floor it might be an issue for people on higher floors. The receptionist said ”Oh, you've got a nice room!” So we had high hopes. The unit presented well at first but there were no mesh screens on the doors or windows so we couldn't open them to get any fresh air, the shower door in the ensuite didn't close properly and the floor gets soaked, even with the exhaust on in the main bathroom it filled up with so much condensation after a morning shower that the walls and floor were wet all day resulting in both me and my youngest child slipping over. Luckily neither of us were hurt. We were only given 4 towels even though I put 6 people on our booking details and we were in a room that sleeps 6. There was a cigarette lighter left on the bed head, smashed coffee mug under the vanity in one of the bathrooms, food packets/rubbish under the couches, hole in the wall, window missing a piece of trim. There was something on the couch so I used a baby wipe to wipe it off and the entire wipe was black so I don't think the couches ever get wiped over. We were there for 4 nights 5 days and housekeeping came to our unit once. As all 6 of us were all inside at the time I said ”there's just some rubbish and one bed that needs clean sheets please” The ladies did those things then asked if we'd like them to vacuum, I said yes please and they left, I assumed to get the vacuum, but they didn't come back. On our 1st morning we were walking down to the parking and noticed 3 used syringes in the garden outside our unit, we told reception and the man said ”someone probably dropped them” We made it clear to him that they were used and had exposed tips. When we arrived back that afternoon, they were still in the garden and in fact still there days later when we checked out.

This is my second stay. The last time was before the pandemic. I feel that the hotel has not changed much overall, but there are some minor adjustments. There is a pungent smell of spray paint in the corridor near the room. After I told the front desk, I immediately changed the room and gave a bottle of red wine. The only thing I think is that the hotel parking is expensive.