Spa hotels in Jiaxing

This hotel, built on the former site of Yida Silk Factory, is a sight to behold in itself. Tucked away in the heart of the town, it offers a serene and beautiful escape from the hustle and bustle. With the help of our lovely butler, check-in and check-out were incredibly smooth. Following video instructions, we arrived at the Wuzhen parking garage where our butler was already waiting for us, instantly easing any apprehension about visiting a new place for the first time. After entering the scenic area, we took a boat through the entirety of Wuzhen to reach the hotel, truly experiencing the unique charm of a Jiangnan water town from the water. The hotel's butler service truly lives up to its name; unlike many hotels with WeChat concierges who are often slow to respond, every request here was met with an immediate and efficient reply, which was incredibly warm and thoughtful. All in all, I highly recommend Yida as a five-star hotel in Wuzhen. It was definitely the highlight of our perfect trip to Wuzhen! My only regret is not asking for the name of our young, enthusiastic, and very helpful butler. I wish her all the best!

Wuzhen was the highlight of our summer trip, as I wanted my children to experience the charm of a Jiangnan water town. Wuzhen did not disappoint. The scenic area is well-managed, the water is clear and green with schools of fish, and black swans glide gracefully. Despite the scorching summer heat, there was no unpleasant odor and, surprisingly, no mosquitoes. That truly amazed me. Our stay at Jintang was flawless, apart from the price. The room was spacious, the bedding was completely dry, and all facilities were well-maintained. The infinity pool had excellent water quality, and the lifeguards were very responsible and polite. The sound bath experience was fantastic; an hour felt better than a full night's sleep 👍. I especially want to thank Butler Xiao Fan. Despite the heat, he met us at the entrance and, when we left, he pushed our luggage cart all the way to our taxi. He was always responsive to all our questions. A big thank you to him! I hope the handsome young man is happy every day 😊. One more thing left a lasting impression: my child needed to attend an online class, and the butler helped us arrange a meeting room. During the class, another staff member arrived with a laptop for a meeting. Upon entering and seeing the children studying, he quietly exited. We told him he could use another room, but this unnamed gentleman said that the children's studies were more important and that he would find another room for his meeting. Furthermore, the rich collection of books and free reading spaces at Wuzhen Zhaoming Academy deeply reflect the town's emphasis on culture and education, and everyone's humble demeanor 👏👏👏.

I’ve never written a review after a trip before, but this time I’ve decided to seriously review every hotel I've stayed in. This is to give future guests more reliable information, as choosing hotels was the most time-consuming and effort-intensive part of planning this trip. Guest reviews were crucial for my decision-making, so I hope to help others in the same way. This was by far the most satisfying hotel of my entire trip, exceeding my expectations and definitely worth the money. Before arrival, a butler contacted me to ask for my arrival time and waited for me in the parking lot. They guided me into the scenic area and even provided a boat service to the hotel, allowing me to enjoy the scenery along the way – a wonderful start to my stay. The hotel lobby was incredibly stylish, truly giving off the vibe of entering a grand, opulent estate. The views were also fantastic, and the service was beyond words. Check-in was handled entirely by the butler, while I simply relaxed and enjoyed some tea. Breakfast was a la carte, unlimited, with a wide variety of choices, and the quality was excellent; everything was exquisitely prepared with good ingredients. The room design was very thoughtful and considerate, and they even prepared foot bath water for me. The butler was always available to arrange anything I needed. The Dan Cha Fan restaurant directly opposite the hotel was also very good. With views right from the window, enjoying a meal there was a truly great experience. If you’re not concerned about budget and prioritize quality, you should definitely choose this hotel. Its location is also very convenient. All in all, this isn't just one of the best hotels from this trip, but one of the few truly satisfying hotels I’ve stayed in across many travels.

Firstly, the butler service truly won me over. From a service perspective, it's easily a 5-star plus experience, and considering the price, it felt like an incredible steal. The living environment is superb, giving you the feeling of staying in a prominent household from the Republic of China era. Waking up in the morning, I genuinely thought I had traveled back in time! The breakfast was absolutely fantastic, far exceeding what you'd expect in an ancient town. I'd say it's on par with, if not better than, many five-star hotels I've stayed in. You can literally approach your butler with almost any issue you encounter in Wuzhen – it's truly amazing.

Service: The hotel's service is truly five-star. We were greeted by a staff member named Qingguo, who patiently escorted us from the parking lot back to the hotel and then thoroughly explained various touring strategies for Wuzhen. Environment: The hotel rooms are very spacious, and the hotel's gardens and pavilions are perfect for photos, so you don't have to go out and deal with crowds. Dining: For breakfast, the hotel offers two dining options, and we chose the one at 'Siyi'. The breakfast here is quite exquisite, what we'd call 'pretty food.' The interior environment is also very photogenic, so you can easily snap some pictures after your meal.

My stay at Pullman Haining was absolutely fantastic this time around! ✨ The lobby boasts an elegant and grand design, with mustard yellow sofas complementing artistic floor tiles, giving it a truly stylish vibe. The restaurant's floor-to-ceiling windows offer stunning views of lush greenery, making for an incredible dining experience with amazing ambiance. The room details were also thoughtfully done; the toiletries were high-quality, and the towels were clean and soft. The floral arrangements in the public areas were exquisitely crafted, exuding sophistication everywhere you looked. The service was attentive and considerate, making for a truly comfortable stay. I highly recommend this place to anyone visiting Haining!

Accommodation: The facilities were well-maintained, and our room was clean, hygienic, and very comfortable. Dining: We thoroughly enjoyed the dining options, including the Chinese restaurant, the organic cafe, and the breakfast spread. The ingredients were fresh, which gave us peace of mind. Service: The service truly stood out – it was incredibly attentive and thoughtful, with staff always going the extra mile. A special mention to the cleaning staff: one housekeeper proactively offered me sanitary pads and brown sugar when she noticed I wasn't feeling well. Another time, during breakfast, the staff kindly helped me carry food to my table while I was holding my child. Family-Friendly Amenities: There's an indoor Montessori kids' club, which, while not huge, is a nice option. Right across from the hotel is an organic farm; it's perfect for a leisurely walk if the weather permits and has a lovely French chateau ambiance. Photography: We used the 'Qidu Travel Photography' service. They were very efficient and even gifted us three complimentary photos. We were extremely pleased with the results!

I booked the courtyard view room for a three-day, two-night stay, and for a staycation, it was a bit disappointing. Service: The hotel didn't offer a butler service, and no one informed us about the available activities. I had to ask about the travel photography, and only stumbled upon the tie-dye activity by chance. I have no idea what else there might have been. The welcome fruit in the room was just the three items shown in the picture, not the nougat and tea mentioned in other reviews. Maybe my membership tier wasn't high enough? >_< There was no pre-departure call, but I did receive a call asking for feedback after checking out. For the travel photography, they offered 5 free photos, and additional ones were 80 yuan each, with discounts for bulk purchases. The photographer did a good job. However, the 'fine-tuning' felt like a one-click edit; a hole in the umbrella prop was still visible in the retouched photos, which was quite sloppy >_<. When I inquired about buying all the original photos, I was told it was also 80 yuan per photo, so I decided against it. In the end, I bought 35 photos and got a 15% discount. On the positive side, The hotel itself is beautiful and very photogenic. The Sanbai Bar has a great atmosphere and isn't crowded. You can charge drinks to your room, and in-house guests get a 10% discount. Breakfast variety was also quite good, with cheese, ham, and salmon available. Several made-to-order items were offered à la carte, which helped avoid queues.

The hotel environment is really great – spacious, comfortable, and clean, with brand-new facilities. Waking up here felt just like waking up at home. Breakfast was excellent quality, and it was super convenient for sightseeing too. It's only a two or three-minute walk to the ancient town entrance, which I imagine is much more comfortable than staying directly inside the town. The only slight downside was that food delivery couldn't come up to the room.

We booked the Octonauts-themed family suite, and we were absolutely delighted with the room. The ceilings were high, and the layout was very well-thought-out. The three large plush toys on the sofa immediately caught our child's eye as soon as we walked in – they couldn't move! The room was very quiet, and the private hot spring on the balcony was a hit with the little one. The hotel's main hot spring is just downstairs, and guests can access it twice a day during their stay, plus one more time on check-out day. With restaurants and a cat café within the resort, our stay was incredibly comfortable and enjoyable! It would be even more perfect if the family suite included a complimentary breakfast for children.