Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Apr 8, 2026
Chubafuchunma
This hotel, built on the former site of Yida Silk Factory, is a sight to behold in itself. Tucked away in the heart of the town, it offers a serene and beautiful escape from the hustle and bustle. With the help of our lovely butler, check-in and check-out were incredibly smooth. Following video instructions, we arrived at the Wuzhen parking garage where our butler was already waiting for us, instantly easing any apprehension about visiting a new place for the first time. After entering the scenic area, we took a boat through the entirety of Wuzhen to reach the hotel, truly experiencing the unique charm of a Jiangnan water town from the water. The hotel's butler service truly lives up to its name; unlike many hotels with WeChat concierges who are often slow to respond, every request here was met with an immediate and efficient reply, which was incredibly warm and thoughtful. All in all, I highly recommend Yida as a five-star hotel in Wuzhen. It was definitely the highlight of our perfect trip to Wuzhen! My only regret is not asking for the name of our young, enthusiastic, and very helpful butler. I wish her all the best!
Show more
Price per night from:NZD 656
Posted on Jul 18, 2026|Jintang Mansion Family Room
Guest UserWuzhen was the highlight of our summer trip, as I wanted my children to experience the charm of a Jiangnan water town. Wuzhen did not disappoint. The scenic area is well-managed, the water is clear and green with schools of fish, and black swans glide gracefully. Despite the scorching summer heat, there was no unpleasant odor and, surprisingly, no mosquitoes. That truly amazed me.
Our stay at Jintang was flawless, apart from the price. The room was spacious, the bedding was completely dry, and all facilities were well-maintained. The infinity pool had excellent water quality, and the lifeguards were very responsible and polite. The sound bath experience was fantastic; an hour felt better than a full night's sleep 👍.
I especially want to thank Butler Xiao Fan. Despite the heat, he met us at the entrance and, when we left, he pushed our luggage cart all the way to our taxi. He was always responsive to all our questions. A big thank you to him! I hope the handsome young man is happy every day 😊.
One more thing left a lasting impression: my child needed to attend an online class, and the butler helped us arrange a meeting room. During the class, another staff member arrived with a laptop for a meeting. Upon entering and seeing the children studying, he quietly exited. We told him he could use another room, but this unnamed gentleman said that the children's studies were more important and that he would find another room for his meeting. Furthermore, the rich collection of books and free reading spaces at Wuzhen Zhaoming Academy deeply reflect the town's emphasis on culture and education, and everyone's humble demeanor 👏👏👏.
Show more
Price per night from:NZD 492
Posted on Jun 26, 2026
Guest User
First time visit China and Wuzhen. Very impressed about the hotel and service. Everything is awesome and beyond a five star hotel! The hotel is very quiet with elegant vibe. The breakfast is very delicious with lots of selections. Will stay here again if we come back in the future!
Show more
Price per night from:NZD 595
Posted on Aug 10, 2026|Superior Queen Room
DaihaoyanjingkanshijieWe decided to stay two nights inside Wuzhen. We looked at Wuzhen Homestay, Zhensui Hotel, and Shengting Hotel. The others were definitely over budget, so we chose Shengting in the end, which was also the most expensive of the three. Due to Wuzhen's basic infrastructure, the room conditions certainly can't compare to a 1000+ RMB hotel outside, but they were still very good. The hotel has a garden-style layout and no waterfront rooms. A day before check-in, a butler will contact you, and on the day of arrival, the butler will meet you at the scenic area entrance and assist you all the way to your room. The location is also excellent. Wuzhen is essentially just a river with banks, and Shengting is basically in the middle. You step right out onto the main street, making it very convenient for exploring and dining. Breakfast is a set menu with 3 options, all delicious and exquisite. You can also exchange it for the 'early morning tea' experience, depending on your preference. I think eating at the hotel is great, as the 'early morning tea' environment isn't very comfortable this season. Finally, a suggestion: could you please replace the TV? I won't mention other room facilities, but a new TV would be nice. After a long day, it would be great to cast content to the screen and watch what you want. Lastly, Wuzhen is actually pretty good, and it's worth a visit if you haven't been before.
Show more
Price per night from:NZD 220
Posted on Jul 15, 2026|Garden Queen Room
Guest User
Service:
The hotel's service is truly five-star. We were greeted by a staff member named Qingguo, who patiently escorted us from the parking lot back to the hotel and then thoroughly explained various touring strategies for Wuzhen.
Environment:
The hotel rooms are very spacious, and the hotel's gardens and pavilions are perfect for photos, so you don't have to go out and deal with crowds.
Dining:
For breakfast, the hotel offers two dining options, and we chose the one at 'Siyi'. The breakfast here is quite exquisite, what we'd call 'pretty food.' The interior environment is also very photogenic, so you can easily snap some pictures after your meal.
Show more
Price per night from:NZD 220
Posted on May 19, 2026
Guest UserMy stay at Pullman Haining was absolutely fantastic this time around! ✨ The lobby boasts an elegant and grand design, with mustard yellow sofas complementing artistic floor tiles, giving it a truly stylish vibe. The restaurant's floor-to-ceiling windows offer stunning views of lush greenery, making for an incredible dining experience with amazing ambiance. The room details were also thoughtfully done; the toiletries were high-quality, and the towels were clean and soft. The floral arrangements in the public areas were exquisitely crafted, exuding sophistication everywhere you looked. The service was attentive and considerate, making for a truly comfortable stay. I highly recommend this place to anyone visiting Haining!
Show more
Price per night from:NZD 79
Posted on Sep 8, 2025
Guest User
A fantastic staycation experience. The facilities were impeccable, both in terms of amenities and service. The gym, while compact, was surprisingly well-equipped, and even during peak hours, it wasn't overly crowded, making for a pleasant workout.
Overall cleanliness was excellent. I noticed a slight stain on a pillow which was promptly replaced. Later, I accidentally spilled a blueberry drink late at night, and the staff were incredibly responsive in cleaning it up – a major plus!
The surroundings were breathtaking, brimming with exquisite design. The central courtyard's pond and pavilion exuded a beautiful traditional Chinese aesthetic.
The service was enthusiastic yet discreet, striking the perfect balance throughout our stay.
I would definitely love to visit again!
Show more
Price per night from:NZD 511
Posted on Jul 17, 2026|Elegant Queen Room
Guest UserThe hotel environment is really great – spacious, comfortable, and clean, with brand-new facilities. Waking up here felt just like waking up at home. Breakfast was excellent quality, and it was super convenient for sightseeing too. It's only a two or three-minute walk to the ancient town entrance, which I imagine is much more comfortable than staying directly inside the town. The only slight downside was that food delivery couldn't come up to the room.
Show more
Price per night from:NZD 133
Posted on Feb 16, 2025|Superior Queen Room
Guest UserI have been to the small town of Puyuan many times. Every time I go, I choose Meishang Hotel. The service is as excellent as always. This time I traveled during off-peak hours and it was very quiet. The hotel also added a lot of personalized services, such as experiencing singing bowls and going to the gym. The experience is good. Xiao Yao from the hotel specially picked us up at the door and sent me the guide and weather information in advance. Very thoughtful!
Show more
Price per night from:NZD 150
Posted on Jul 29, 2026|1 King Bed Garden View
ShuaishuaiweigeI finally got to experience the Alila Wuzhen, which I'd been dreaming of, and the entire stay was absolutely perfect – it's my top choice for a Wuzhen getaway! The hotel itself is a beautiful waterside architectural masterpiece, with minimalist white walls blending seamlessly with the waterways, recreating a modern Jiangnan village. It feels like stepping into a traditional Chinese ink painting. The winding paths and water lanes within the property offer changing views at every turn. The lighting is soft and gentle during the day, and at night, the lights reflect beautifully on the water. Every photo you take looks stunning, and the serene ambiance is just incredible. It's wonderfully removed from the hustle and bustle of the ancient town, offering superb privacy, making it perfect for travelers seeking a peaceful retreat.
Check-in was efficient and smooth. The front desk staff were warm and polite, offering a welcome tea and patiently explaining the resort layout. Our Water House room was incredibly spacious with an open layout, and the large floor-to-ceiling windows brought the wetland scenery right into the room. The room was spotlessly clean, with a subtle and soothing aroma. The bedding was soft and comfortable, and the soundproofing was excellent, ensuring a peaceful night's sleep. The bathroom was expansive, with custom toiletries that had a sophisticated scent. The bathtub by the window allowed us to enjoy the garden view while soaking, which was a fantastic experience.
The breakfast offered a wide variety of options, combining local flavors with exquisite Western dishes, and the ingredients were fresh. Strolling through the resort, you can visit the infinity pool and the tea house in the middle of the water. During your leisure time, you can walk around and birdwatch, experiencing the unique tranquility of a water town. The staff provided attentive and thoughtful service; they would always greet us proactively on the paths and responded promptly to all our requests.
Compared to the lively guesthouses in Xizha, this place offers a more secluded and relaxed vibe. The architectural aesthetics, hardware quality, and attentive service complement each other perfectly, making it suitable for both couples' getaways and short, tranquil retreats. This stay far exceeded my expectations. I highly recommend it and will definitely choose Alila again on my next visit to Wuzhen.
Show more
Price per night from:NZD 324