Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Jun 5, 2026
Zen YongStayed at Panbill Residence Serviced Apartment during my family trip to Batam, and overall it was a pleasant and comfortable stay. This place is suitable for travelers who prefer a quieter and more relaxing environment instead of staying right in the busy city center.
One of the highlights of our stay was definitely the staff service. The team was very friendly, polite, and always willing to help whenever needed. I would especially like to mention a staff member named Berkat, who truly went the extra mile to accommodate our requests and ensure that our stay was comfortable. His helpful attitude and dedication made a very positive impression on us and added warmth to the overall experience.
The environment of the residence is peaceful and relaxing. Unlike hotels located in crowded tourist areas, this property offers a calmer atmosphere that feels more suitable for families or travelers who simply want to rest and unwind. The surroundings are quiet, and the overall ambiance is comfortable after a long day of sightseeing.
The room itself was clean, comfortable, and well-maintained. Housekeeping did a good job keeping the room tidy, and the facilities provided were sufficient for a family stay. The bed was comfortable, and the apartment-style setup gave a more homely feeling compared to a standard hotel room.
One thing to take note of is the location. The residence is located quite far from Batam’s main city or town area, roughly around 20 minutes away depending on traffic. This means you may need extra planning if you intend to travel frequently into town for shopping or dining. Fortunately, the property provides a scheduled shuttle bus service, which is very helpful. However, guests will need to follow the shuttle timing strictly, as it operates based on a fixed schedule.
Overall, Panbill Residence Serviced Apartment offers a comfortable and relaxing stay with excellent hospitality from the staff. While the location may not be the most convenient for those wanting quick access to the city, it is still a good choice for families or travelers looking for a peaceful accommodation experience in Batam.
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Price per night from:US$38
Posted on Jun 10, 2026|Deluxe Room
Guest UserThe hotel seems dated, but has a vintage feel to it with a grandfather clock in the lobby. Location is quite good, near many malls and amenities. Shampoo and shower gel not the best, no lotion or shower robe provided. Housekeeping responses quite fast. Breakfast was okay, decent variety, not much processed proteins, have good choice of fruits. Swimming pool water looks green and cloudy, gym has good number of equipment, but also dated, which can appeal to some especially with having iron plates. Gym is indoors but not air conditioned.
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Price per night from:US$24
Posted on Jun 8, 2026
Guest User
It was an amazing trip to stay at Harmoni One at Batam. Arrived early in the morning. Big shout to hotel staff Taufik who arranged early check-in for me (as I looked exhausted).
The breakfast dining place at high ceiling was another highlight. Though variety is not much but truly enjoyed the ambience and service in a relaxed manner
Night view at main door was great 👍🏻 And receptionists were attentive and helpful. Booked this hotel with SGD 35 per night was really good value with morning breakfast served.
Just a note that the hotel is undergoing renovation and upgrade so a bit noisy. The room is old but spacious.
Overall, fantastic stay I would say! Lastly, the hotel only 5 mins grab ride to Batam Center Ferry Terminal.
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Price per night from:US$20
Posted on Jul 2, 2026
zapperOur stay at Montigo Resorts was nothing short of magical. From the moment my fiancé and I arrived, we were enveloped in an atmosphere of luxury, comfort, and romance. We booked a stunning two-bedroom villa featuring its own private pool, and it truly exceeded all of our expectations. The villa was exceptionally clean, beautifully designed, and offered the perfect sanctuary for a romantic getaway. Having a private pool just steps from our bed allowed us to enjoy quiet, intimate swims at any time of day, completely undisturbed.Inside the villa, the attention to detail was remarkable. The rooms were spotless, spacious, and filled with natural light. One of the absolute highlights of the accommodation was the deep, luxurious bathtub. After a long day of exploring and activities, soaking in the tub became our favorite way to unwind and relax together. The housekeeping team deserves immense credit for keeping every corner of our villa pristine throughout our stay, ensuring we never had to worry about a thing.Beyond the beautiful room, our trip was packed with memorable experiences. We are a couple that loves a mix of relaxation and adventure, so we decided to try the ATV riding offered at the resort. It was an absolute blast. Racing through the trails together brought a fantastic rush of adrenaline and added an exciting, adventurous spark to our romantic vacation. The staff guiding the ATV experience were professional, safety-conscious, and made sure we had the best time possible.Of course, no luxury stay is complete without great food, and Montigo Resorts delivered perfectly on that front. Our package included a complimentary buffet breakfast each morning, which quickly became something we looked forward to every day. The spread was incredibly generous, featuring a wide variety of both local and international dishes. Everything tasted incredibly fresh, from the live cooking stations to the fresh pastries and tropical fruits. Starting our mornings together over a delicious, hearty breakfast with beautiful resort views set the perfect tone for the rest of our day.What made this trip truly amazing was how seamlessly the resort blended high-energy fun with peaceful romance. Whether we were splashing around in our private pool, getting mud-soaked on the ATV tracks, or relaxing in our spotless villa, every moment felt special. The staff were consistently warm, welcoming, and always ready to help with a smile, making us feel valued from check-in to check-out. It was the perfect escape for me and my fiancé, allowing us to connect, create unforgettable memories, and enjoy a flawless blend of luxury and adventure. We left Montigo Resorts feeling completely refreshed and deeply in love with the place, and we already cannot wait to return for another unforgettable stay.
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Price per night from:US$119
Posted on Apr 4, 2026|One Bedroom Villa
EnderrThe biggest issue was the constant stream of ants. Even though they were tiny, it was quite off-putting. I had my laptop on the desk, then moved it to the bed, and at least four ants were crawling on it. The beachfront villa was decent, but it faced west, so no sunrise views. The shuttle service was on-call and very prompt, but the location is quite remote. In the evenings, it's hard to get around, even with Grab, unless you're eating at the hotel. If you're looking to just stay put, it's a good choice. However, I enjoy having some barbecue at night, so two nights here was enough for me.
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Price per night from:US$44
Posted on May 10, 2026|Deluxe Double Room
Guest UserThe hotel is very clean and smell nicely. Room is spacious. Love to repeat again every time I came to Batam. Location is also nice. 5 star
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Price per night from:US$16
Posted on Jul 3, 2026
Guest UserThis is a pleasant hotel located near Harbour Bay, although it is not within comfortable walking distance.
The food and service were both very good. A special mention goes to the chef preparing the fried noodles—they were outstanding, and I would happily return just to enjoy that dish again.
The guest room was comfortable, but the furniture showed noticeable signs of wear and would benefit from refurbishment or replacement.
The swimming pool access felt a little unusual, as the entrance is located next to the restaurant, while the changing rooms are quite a distance away, making it less convenient for guests.
The gym is spacious, which is a great feature. However, many of the machines were out of order, so maintaining or replacing the equipment would significantly improve the fitness facilities.
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Price per night from:US$32
Posted on Jul 7, 2026
Anonymous UserThe property is a bit old. Needs sone refurbishment. Can start with providing new & better towels. The towels given are very thin & clearly old.
As the wooden boardwalk contributes to a huge part of the esthetics, it's high time they repaint them & while at that, give the wooden doors a fresh coat of varnish.
Breakfast, I have to say is terrible. Not going to elaborate much on that.
But I won't take away credit from the staff. Overall, very friendly & helpful. Keep that up!
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Price per night from:US$33
Posted on Feb 20, 2026
Anonymous User
Good location with many food options nearby. Walking distance to Nagoya Hill Mall. Breakfast is superb, delicious local tastes. The room is clean but lacks amenities, especially hand towels and hairdryers.
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Price per night from:US$23
Posted on May 31, 2026
Intan SuharaI had a wonderful experience at Holiday Inn Resort Batam from check-in until check-out. Everything exceeded my expectations.
The staff were exceptionally friendly, professional, and attentive throughout my stay. The hotel was spotless, well-maintained, and provided a very comfortable and relaxing atmosphere.
We stayed in the Two-Bedroom Suite, which was incredibly spacious and perfect for families or groups. The generous living space made our stay even more comfortable. The only small suggestion for improvement would be to consider adding a sink and a microwave to the unit, which would make it even more convenient for longer stays. 😅
The facilities are truly superb. The swimming pools are large and perfect for both adults and children. The gym is well-equipped, and the spa offers a great place to unwind and recharge. Families will especially appreciate the kids’ game area and leisure room, which provide plenty of entertainment options.
Overall, the combination of excellent service, cleanliness, spacious accommodation, and outstanding facilities made my stay memorable. I highly recommend Holiday Inn Resort Batam to families, couples, and anyone looking for a relaxing getaway. I will definitely return in the future.
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Price per night from:US$45