Spa hotels in Batam

The hotel is clean and comfortable. I really enjoyed my stay here. The lobby is very bright and spacious. There is also an Indomaret just around a 2-minute walk from the hotel, which is very convenient. Even though there are not many food places or restaurants nearby, it was not a problem for us since we were using a motorbike.

Stayed at Panbill Residence Serviced Apartment during my family trip to Batam, and overall it was a pleasant and comfortable stay. This place is suitable for travelers who prefer a quieter and more relaxing environment instead of staying right in the busy city center. One of the highlights of our stay was definitely the staff service. The team was very friendly, polite, and always willing to help whenever needed. I would especially like to mention a staff member named Berkat, who truly went the extra mile to accommodate our requests and ensure that our stay was comfortable. His helpful attitude and dedication made a very positive impression on us and added warmth to the overall experience. The environment of the residence is peaceful and relaxing. Unlike hotels located in crowded tourist areas, this property offers a calmer atmosphere that feels more suitable for families or travelers who simply want to rest and unwind. The surroundings are quiet, and the overall ambiance is comfortable after a long day of sightseeing. The room itself was clean, comfortable, and well-maintained. Housekeeping did a good job keeping the room tidy, and the facilities provided were sufficient for a family stay. The bed was comfortable, and the apartment-style setup gave a more homely feeling compared to a standard hotel room. One thing to take note of is the location. The residence is located quite far from Batam’s main city or town area, roughly around 20 minutes away depending on traffic. This means you may need extra planning if you intend to travel frequently into town for shopping or dining. Fortunately, the property provides a scheduled shuttle bus service, which is very helpful. However, guests will need to follow the shuttle timing strictly, as it operates based on a fixed schedule. Overall, Panbill Residence Serviced Apartment offers a comfortable and relaxing stay with excellent hospitality from the staff. While the location may not be the most convenient for those wanting quick access to the city, it is still a good choice for families or travelers looking for a peaceful accommodation experience in Batam.

The hotel seems dated, but has a vintage feel to it with a grandfather clock in the lobby. Location is quite good, near many malls and amenities. Shampoo and shower gel not the best, no lotion or shower robe provided. Housekeeping responses quite fast. Breakfast was okay, decent variety, not much processed proteins, have good choice of fruits. Swimming pool water looks green and cloudy, gym has good number of equipment, but also dated, which can appeal to some especially with having iron plates. Gym is indoors but not air conditioned.

I had a wonderful stay at the hotel with my husband and son, where I celebrated my birthday. The room was clean and comfortable, and all staff were courteous and attentive. Special thanks to the General Manager, Mr. Bart, for being kind and approachable. It is no wonder the team is excellent under your leadership. Thank you as well for the complimentary drinks. I also commend Pritty for her excellent service at the restaurant. The food was very good, especially the carbonara. I truly appreciate the thoughtful birthday greeting from Zamzam, Noven, Aura, and the rest of the team. Thank you to the front desk and all staff for the warm hospitality.

We recently stayed at Montigo Resorts Nongsa to celebrate my birthday, and it turned out to be a memorable experience. To our surprise, the resort gave us a complimentary upgrade to a beautiful three-storey villa, complete with two bedrooms, a spacious living area on the ground floor, and rooftop access on the top level. It was a lovely gesture that made my birthday feel even more special. We were also treated to a complimentary birthday cake, which was delicious and greatly appreciated. A special mention goes to the staff, who were consistently friendly, professional, and welcoming throughout our stay. Their warm hospitality and attentiveness contributed greatly to the overall experience. The resort itself is a great place if you're looking for a relaxing getaway where you can spend most of your time within the property. The villas are spacious, private, and perfect for unwinding. One area that could be improved is the buggy service. While the staff were helpful, waiting times could sometimes range from 15 to 20 minutes even during our off-peak stay. I can imagine the wait may be even longer during peak periods, so increasing the frequency of buggies would certainly enhance the guest experience. Do note that the resort is located about 30 minutes from Batam city centre, where most of the shopping malls and restaurants are. If you're planning to explore the city frequently, this is something worth considering. Overall, we had a wonderful stay and truly appreciated the thoughtful birthday surprises. The villa upgrade, birthday cake, and excellent service made the occasion extra special, and we would definitely consider returning for another relaxing getaway.

This was the best place nearby to SGP to enjoy a Getaway without too heavy pricetag. Best Value for money, Great staff from housekeeping, to spa, to recep & waitering team. Friendly & helpful, the rooms were clean & good sized, well ammenitized, good facilities and generous breakfast spread. No pesty insects, but breezy rooms to enjoy fuss-free vacay definitely will return to stay again.

Service was good by the staff. The studio room was nice but some wear visible. The small private pool was decent and clean. At night there are some loud music playing till late from nearby establishment. The hotel provides ear plug in the room which is likely for this reason. Still manage to get a decent sleep. The staff pushing trolley on the corridor is quite loud. Sound isolation can be improve

Good location with many food options nearby. Walking distance to Nagoya Hill Mall. Breakfast is superb, delicious local tastes. The room is clean but lacks amenities, especially hand towels and hairdryers.

The cleanliness of the room is very terrible. With door unable to close properly and the toilet seat is broken. Bed was alright. However, theres no sound proof. You can hear the room next door shower. But the location is very superb. About 5-10minutes to the mall and the market. Very convenient Theres also in room massage. Quite cheap but not that quality

IHG. Holiday Inn. It seems like this hotel at Batam has been neglected. Many of the amenities are lacking in maintenance. The pool, gym, kids club.....the list goes on. Staff are excellent. But why has the hotel not kept up with maintaining it well when it's such a popular hotel. Covid took havoc world wide. But many hotels have bounced back and are welcoming guests with renewed hope. Hotels needs to constantly upgrade so that guests want to keep coming back. Slippery walkways, itchy body after sleeping on the bed and toilets that lack are some of the features at Holiday Inn Batam. Time to see how you can improve your rating. Its a great hotel if you improve on the upkeep. Never too late to start. Looking forward to coming back in 2026 if there are improvements.