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9.6/10
Amazing
Ssusan ᐝAfter Sintra was ”abused” and went to Lisbon to rest, this hotel proved to be a good choice. The location is excellent, there are many shops and restaurants around, and it is very convenient to walk to the river and arco Augusta. The room is spacious, the various additional services provided by the hotel are superb, and I feel like I am back to the domestic hotel, such as drinking water and snacks in the lobby. The hotel also provides free breakfast to the room! The gym on the first floor is also a feature, and the surrounding environment is a Roman ruin! Special thanks to Mr. Nuno from the concierge for quickly arranging a comfortable car for me and a professional driver to safely deliver me to the concierge when I left the hotel to go to the concierge for the day I was forced to give up the pre-booked uber (the driver asked to cancel the order to pay in cash), Also very warmly recommended to me the restaurant he took his family to. In short, the four-night stay was very good and the hotel service was in place.
Hotel near Baixa, Lisbon 8.5% of visitors choose this area
Price per night from:BRL 1,736
9.6/10
Amazing
GGuest UserThe location is excellent, the reception, hygiene and services are all very good, except that the room is slightly small. It's very convenient to go out and walk around. There is French Veal downstairs, so it's best to make a reservation in advance. The dessert shop in the hotel is also delicious, not too sweet, and is worth a try. Breakfast is a la carte and very rich. Staying for two days can save a lot of money.
Hotel near Baixa, Lisbon 8.5% of visitors choose this area
Price per night from:BRL 2,226
9.4/10
Amazing
GGuest UserThe room had a nice, relaxing atmosphere. I had requested a room with a bathtub, and had checked in advance which rooms had a bathtub, but unfortunately there were none available on the day, so I ended up with just a shower, which was disappointing. Other than that, it was very good.
Hotel near Baixa, Lisbon 8.5% of visitors choose this area
Price per night from:BRL 1,836
9.4/10
Amazing
GGuest UserLisboa pessoa hotle is really wonderful hotel, this is my first time here, lisbon as my first stop for traveling Europe, this hotel just give me a great beginning. The receptionists are very friendly, because I came here early and would like to storage my luggage, and they are so kindly to help me check in and sent my luggage to my room directly. At Christmas evening, they also give me some small gift some, so sweet.
The location is perfect, near the Santa Justa Lift, you can walk there only 1-2mins, and I also think it located in the center of alfama, close to many malls and landmarks.
Wonderful place to live,highly recommended
Hotel near Baixa, Lisbon 8.5% of visitors choose this area
Price per night from:BRL 1,067
9.4/10
Amazing
GGuest UserThe hotel is beautiful ! Bed! The spectacular room! The staff attentive in such a kind way , offered to help you all! I will surely come back! When I visit Lisbon I try to go to the 5* and this has been liked me differently
Hotel near Baixa, Lisbon 8.5% of visitors choose this area
Price per night from:BRL 1,316
8.9/10
Very Good
GGuest UserWe had a pleasant stay at Masa Hotel spa combo grande collection .The breakfast was really nice and great way to start your day, and the amenities were excellent — guests can use the spa, gym, sauna, and bath facilities, which made the stay more enjoyable. Although the location is a bit far from some of the main attractions, it is still reasonably convenient since they can be easily reached by metro.
Cleaning was generally okay, but the shower drain in our room was not working very well, which was a bit inconvenient.
Hotel near Entrecampos, Lisbon 1.4% of visitors choose this area
Price per night from:BRL 436
8.9/10
Very Good
AAnonymous UserThis hotel is a real gem! The public areas are absolutely stunning, like stepping into a beautifully restored palace—grand, elegant, and full of character. It's the kind of space that makes you want to linger and take photos.
While the guest rooms are more modest, with a simple, 90s-style decor, they are clean, comfortable, and surprisingly spacious, making them perfect for family stays. The breakfast area is equally lovely, providing a bright and pleasant start to the day.
Overall, it's a great choice if you're looking for a hotel with incredible public spaces and practical, family-friendly rooms.
GGuest UserHighly recommended! The staff were friendly, knowledgeable and gracious throughout our stay. Location is excellent, and afforded us the opportunity to walk and use public transportation to experience Lisbon’s beauty.
Hotel near Baixa, Lisbon 8.5% of visitors choose this area
Price per night from:BRL 1,127
8.7/10
Very Good
DDill ChenThe hotel is clean and meets standards of Iberostar hotels if you’ve been to other ones, with pleasant scents in the lobby. Used the gym but it was small, with necessary equipments so was okay. Didn’t try spa but you’d have 1 hour free access if book in advance.
Service was relatively low-levelled throughout the stay. First night of arrival, there weren’t sleepers in the room and surprised that slippers at the reception were out of stock.
Second morning I was made to wait in front of the restaurant to have breakfast, with loads of available tables inside, which were not cleaned up on time. The staff didn’t maintain the queue in a good way, the line was cut in by two groups of guests, and there was even one group going straight into the restaurant, with the staff not noticing this or explaining to us. No caring was shown verbally for our waiting outside of the restaurant.
Third morning was told that there’s no breakfast booked with the room, but it turned out that the staff put wrong room numbers on the system when checking. The staff guided us to a table without cutleries prepared.
Reception staff were friendly yet not showing the best quality of service if the hotel is 5-star. Response time could be shortened.
Restaurant service was terrible given the above. No apologies made for the situations mentioned.
Hotel near Baixa, Lisbon 8.5% of visitors choose this area
Price per night from:BRL 1,144
8.6/10
Very Good
RRay KsaiVery nice hotel in a lovely neighborhood. A bit far away from city center though. Very modern, everything is electric. Wifi is good. Breakfast was great. They have a complimentary sauna and contrast shower. Very cool! Gym is decent, but obviously could have more equipment. Would stay here again.
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