Honestly where to begin? We had booked this hotel as we had previously used the spa and had treatments on a previous itison deal and had such a beautiful time with the therapists and were looking forwards to seeing them again. Boy, where we disappointed Room was unclean, dust everywhere, wasn’t entirely sure if the bedsheets had even been changed. Bathroom certainly wasn’t cleaned as there was still rubbish in the bins and the overwhelming smell of sick. Where do I even begin with breakfast? Abysmal, over cooked and just not very nice at all. Spa treatments were decent, however missed the friendliness and talents of the previous therapists. The spa was ok as it was exclusive use however there was no water anywhere, towels all over the place, looked like it hadn’t been cleaned in ages. The ladies changing room had a funky smell to it and the mould in the shower was off putting. It could be a beautiful hotel if cleaned correctly and given a bit of an uplift and it’s in a great location but my goodness does it need a massive overhaul with staff and management. We had booked for 3 nights but left after the first one and spent the rest in the Rusacks which was perfection.