Featured facilities: Air Conditioning, Parking, Private Bathroom
Very Good
38 reviews
8.2/10
1 night
From €21
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9.2/10
Great
SSerene_shuThe environment is good with a naughty cat around, the staff is helpful, showing us around the premise. Near to town just that parking is not so easy to spot, overall is great for a short gateway.
AAnonymous UserFirst stay at this new hotel in Ipoh and we are pleasantly surprised by the comfort. Location is walking distance to downtown for lots of great food and souvenir shopping. The bed in the room is great for a goodnight sleep. For hotel of this class we didn’t expect much amenities but surprised that most things are provided for comfort of guest. Even bathrobe!
The areas for improvement are:
1. Water leakage from the shower made the toilet floor constantly wet. Design default that I hope can be rectified.
2. Checkout reception was so strict with sop. Late check out. No. Umbrella. No. Everything is a no, don’t think they are properly trained in hospitality management. Management order over guest satisfaction is how they operate. No help with luggage with the guard standing to look on. Not very nice welcome.
3. Housekeeping didn’t clean the room. Had to call at 4pm for cleaning to be done. Reception accused us for putting on the no disturb sign. No apology just mere mention that they will contact housekeeping when we insisted that we switched “please clean room” sign since morning. We met the cleaner who was much nicer than the reception staff.
For a no frill stay, this hotel is nice and quiet but some may not like the fact that it’s beside funeral parlour.
Nnurul emmaLocation is surrounding with lot of restaurants.only took 5-7 min to Aquatic centre. There is washer in the unit but no hanger or place to hang the clothes. Overall is ok
Llocal travellersBooked family Premier room. Very huge king sized bed which can fit 2 teens and an adult with enough space to spare plus a single bed. So our family of 4 fitted comfortably in the room. Shower power is great and comes with a separate bathtub, still new. Iron hairdryer minifridge provided. Swimming pool available till 6pm, inhouse cinema till 9pm. Free Parking available. Within walking distance from most restaurants. Shares same management with Ritz garden hotel. Will book again.
GGuest UserGreat stay. You get what you paid for. They even provided toothbrush which I did not expect. There was a construction site just beside the hotel which may cause some noise. And there is no hair dryer in the room. Other than that no complains.
Llu_with_a_viewFantastic stay! Clean, comfortable pillows & mattress (without a bedframe - not a problem for us but just so you know). Nice sized room with hanging area & shelf. Good AC. Sufficient amount of toilets/showers, & shower has hot water. The location is great, close to the train station & by many restaurants. Note: reception is inside the compound, not on the street. Check in was simple and service friendly (though one gent on the desk couldn't help us with any info on buses to the Cameron Highlands). Pool area was cleaned daily. Would stay again.
DDavid Soo Guo CheongThe room smelled like there is someone smoking in there. At the same time there are cockroaches around. Appreciate if there are parking available for guests too.
Thankful for the deposit refund that was done early and on time.
AAnonymous UserCheck in & out process easy & smooth. Staffs were friendly. Cleanliness of room & toilet could be improved. Like no cleaning done before next customer check in. On/ off toggle for water heater was broken. Otherwise, could be a very good budget hotel.