3-Star Hotels in Hakone

One of the largest rooms I've stayed in in Japan! The private onsen in the room was incredibly comfortable. All the hotel staff were very friendly and welcoming. The food was just average; it looked nice but didn't taste good. They also offered complimentary drinks and desserts in the evening. Overall, a very good hotel.

This hotel is a paradise in the mountains of Hakone! Traditional style of the rooms - it feels like you are living in a Japanese family. We were prepared a traditional dinner, which was served in our room. It was very tasty and varied! The hotel has 3 onsen: 2 - private, 1 - public. We visited only the private ones (you need to book a time in advance at the reception upon check-in, the visit time is 30 minutes). It was wonderful! The hotel also provides a transfer from and to the nearest train stations. The rooms are clean, cozy, we slept on tatami under soft blankets. The hotel has a relax room. With massage chairs and a very quiet atmosphere. We stayed in this room after visiting the onsen and got great relaxation. And you are also given national clothes for rest and sleep. It is very beautiful and cute. Breakfasts were also in kaiseki style - varied and unusual. The hotel staff is very kind and friendly. this hotel allows tattoo baths. great experience, thank you very much! want to come back again!

The biggest advantage is probably its proximity to Yumoto Station. You don't even need to go upstairs from the second floor; just walk to the end, turn left, take the elevator down, walk forward, turn left, and you're there in two minutes. 1. I planned to explore Hakone during the day and knew I'd miss dinner, so I only booked breakfast instead of the half-board option. That turned out to be a great decision. I definitely got back to Yumoto after dinner service had ended. The breakfast looked beautiful in photos, but it was hard to eat. There wasn't really anything appealing; just a bunch of miscellaneous small dishes and pickles. 2. The private onsen needs to be booked in advance, but it was just okay. 3. If you have a lot of luggage, staying in Yumoto is more convenient for check-in, and there are other restaurants open at night. If you're traveling light in Hakone, I'd probably choose Gora, book dinner at the hotel, and explore the various museums around Gora. For a day trip, you don't need to see everything; just pick one or two places you like.

I was in Japan for approximately 9 nights. This was by far the best, most beautiful room I was in. It fit the setting perfectly. The breakfast was fulfilling. Bathroom facilities - not inside the room itself - were clean and no issue whatsoever with those. I don’t speak a lick of Japanese and was able to fully enjoy my stay. I used the public onsen in the annex (no one was there when I used it) and the private onsen in the main building. They absolutely hit the spot. Wonderful. Folks may say the bed is hard and firm - and it is but that’s not an issue for me. If you wake up with aches, all the more reason to hit the onsen right when you wake up - works wonders! I’d love if they served the tradition Japanese dinner too that you see, that’s the only thing missing but it wasn’t part of the reservation so I can’t mark negatively for that.

The room was very spacious, with a living room, kitchen, washing machine, hot spring bath, and even a scale. However, when I tried to enter the room, the password I received via email was incorrect, and I had to call customer service myself to get the right one. Other than that, everything else was great.

We stayed here for a family trip during Obon. First, the location was convenient, being close to Gora Station, though there was a rather steep hill to climb. The front desk staff seemed polite, and the room was spacious and clean. However, the public bath was a bit small, with only about 6 shower stalls. The tub itself could only fit about 5 people, which felt a little cramped. Dinner was served as a set course meal, and we had to queue for a bit before being seated. The food quality was average. The restaurant felt a little small, and the flow of movement was somewhat awkward. Breakfast was in the same restaurant, and since it was a buffet in a small space, there was a queue, making it quite difficult to get food and move around. Overall, I probably wouldn't stay here again.

Really enjoyed my stay in the traditional Japanese style room. It overlooked the river and it was wonderfully serene. Room was comfortable and very clean. Getting into the provided yukata after a day out was great. You can wear them anywhere around the hotel including to meals. The hotel was quiet when I stayed and I had the public onsen to myself both days. The hotel dinner was semi- buffet style and you could order all you can eat tempura and steak or local pork. Dinner was delicious for JPY19800 per person, it does get booked out so book your table. Breakfast is buffet style and is a mix of western and traditional food, very large selection of great food. Hotel staff were amazing, was so sweet as our shuttle was leaving after we checked out and the reception staff line up outside to bow and wave you goodbye! You need to ring the hotel to call for a shuttle pick up from Hakone-Yumoto station but it goes from hotel to station at regular intervals. We didn’t try to go out outside the shuttle operation times but I guess you would have to try a taxi or public bus as it would be quite a walk to Hakone-Yumoto. I’d love to come back and stay!

Such a great find! Calming ryokan in a peaceful part of the mountain. Staff were all super friendly and accommodating of us as tourists who didn’t speak Japanese. Every meal was delicious and the staff took time to tell us what each little dish was and even gave us some extra mini dishes to help us try different things. They were all delicious! The onsens were also very relaxing and had everything you could need. My boyfriend and I booked the private onsen our last night and looking out over the mountain at night when it was raining was a great experience. We got the Japanese style room and it was very spacious and the tatami floors were very comfortable. View over the mountains was also terrific. The ryokan shuttle took us to the nearest two train stations (Gora or Sounzan) in the morning when we requested and picked us up at the end of the day so it was very convenient getting to the ryokan even without a car. Highly recommend this stay!!

Really enjoyed my stay at Root Hakone. I reached a little late (around 7:30-8pm) and the walk to the hostel was a little dark (roads on Hakone aren’t that well-lit at night due to it being a forested area). So recommend to reach earlier if you’re not that comfortable with walking in the dark alone! The accommodations were comfortable, single futon bed with lockable room doors, separated by a divider. Was initially expecting just a cubbie with a curtain so this was a pleasant surprise. There’s also a direct bus nearby to Togendai Station if you’re keen to take the sightseeing cruise and ropeway. The drinks made by the staff were also wonderful, enjoyed a cassis soda, cassis oolong and fuzzy navel at a great price. The management also gave a guide of nearby recommended places to travellers too (had the best coffee at Amaze Coffee, recommendation of the staff)! Overall would come back to stay again if I’m ever back in Hakone. A downside is perhaps the lack of availability of food options at night and no near konbini so be sure to grab some supplies at the station prior to heading over.

It was good value for money, considering that the stay included breakfast, which was quite good. Reception was commendable, and the premise had good baths. While there was no cleaning fee charged, it also meant no daily clearing of trash, which was quite shocking to me, considering a 4-nights stay as a family. I had to leave bags (bags not provided) of trash by the door so that it wouldn't accumulate in the room. Spare towels are provided upfront in the room. Hot water was unstable, leading to bouts of freezing water in the mid of shower. So.. imagine the screams... There's no lift in premises, which is to be expected, as it is a traditional hotel. No problem for us. Luggage forwarding was well managed, already in the room waiting for us. While location is at moderate location from the train station, the walk to-fro was enjoyable. Wouldn't recommend to push luggage though.