3-Star Hotels in Makkah

Assalamoualaykum Our stay in selat ul bait was excellent l have nothing negative about this hotel breakfast was excellent it's not just breakfast itwas breakfast lunch dinner people are very helpful alhdulliah. The price of the hotel as well very affordable shuttle 24 hours a day to haram May Allah awj blessed them we went there me and my son for umrah The room comes with little fridge filled with water kettle with coffee tea I strongly recommend this hotel especially sultan at the reception and Faisal was very very nice if ever whoever read this review and go there mentioned my name Hassan from canada to sultan and Faisal let them know you read my review inshaAllah Barakallah feek Assalamoualaykum Will see you again inshaAllah.

Very comfortable hotel, very friendly staff & good services, the are a mosque facility for guest to pray for those who do not have time to go Masjidil Haram especially for Subuh prayers. Have good shuttle bus facilities for the convenience of pilgrims

The hotel is very nice and the receptionist is extremely respectful; I think her name is Wad. However, there's a problem: I booked with breakfast included, but when I arrived, I was surprised to find that I have to pay for breakfast at the restaurant. That's the only drawback.

Everything was great except for the check-in service, which was very restrictive. You could only check in at 4 PM and had to check out by 12 PM, so it was only 20 hours, not even a full 24 hours.

Our pilgrimage was meant to be seamless. Choosing your hotel, so close to the Haram—a short walk, as promised—felt like the right decision. The journey, however, took its toll before we even arrived: a delayed flight led to a six-hour travel ordeal, and we reached at the hotel exhausted but hopeful on January 10th. That hope faded at the front desk. Despite our confirmed booking for two rooms from January 9th to 12th, hotel’s system showed a puzzling three reservations. I presented our single trips.com itinerary for both rooms, only to be told I needed two separate booking numbers. The conclusion was delivered with an apologetic shrug: according hotels records, we only had one room. For a family of seven, fresh off a long journey, the frustration was indescribable. The proposed solution was to crowd all seven of us into a single room while they investigated. The room, we discovered, was disappointingly tiny—barely enough space for our luggage, let alone seven people. For four anxious hours, we waited in cramped limbo, our patience wearing thin. Thankfully, the issue was eventually resolved and our second room was granted on the same floor, few steps awayz While we were grateful for the eventual fix, the experience was marred. We also noted that while the walk to the Haram was conveniently short, the path itself was unfortunately quite dirty, which detracted from the sanctity of the approach. This wasn't just a booking error; it was a failure of hospitality at a moment when we were most vulnerable. The proximity to the Haram is the hotel’s advantage, but it must be matched by impeccable service and maintained surroundings to truly honor your guests' journey.

The staff is great, the service is excellent and for the price, the facilities, amenities, ambiance and cleanliness are all quite satisfactory. I had one problem with the toilet, but since my stay was short and again the price was quite reasonable , I didn’t complain. Location is ok haram wise but not great; their shuttle service may help, but I didn’t try.

بصراحة تجربه لن تتكرر مره اخري اولا الفندق بعيد عن الحرم ثانياً اخترت غرفه خارجه اعطوني غرفه علي مناور داخليه طلب تغيرها رفضو مع العلم ان معظم الغرف غير محجوزه وشفت بعيني معظم ابواب الغرف مفتوحه ولا يوجد بها نزلاء تعامل موظفين الاستقبال غير جيد علشان اذهب الي الحرم قمت بصرف اكثر من 150 ريال يومياً علي التاكسي في جميع الصلوات الفندق موفر باص لكن هتمشي مده علشان تروح الحرم فمن الافضل تاكسي وريحت بالي علي كل كال تجربه لن تتكرر بهذا الفندق وانصح اي احد يرغب بالحجز لابد من قراءه كل تقيمات النزلاء السابقين حتي لاتتعب نفسك

Thanks Trip.com, everything was made so easy. The process was fast and efficient for approving with the hotel.

I booked the hotel from Trip.com just 30 minutes before the check-in, and it was very convenient due to location near to Haram, Parking Availability and nearby restaurants. The location is ideal but issue is heavy rush of traffic and shuttle takes more time to reach. Overall 7.5/10 rating for the hotel.

Came in October. Arrived earlier than check in time and didn't have to wait long to get a room - just what you need after a long journey. WiFi in foyer is good, but slow in the room. It's about 10 mins to Haram, but bear in mind you still need to walk to Ka'bah after that and it may be hot and you may not be alone. Besides that, staff was friendly, it was clean and the price was value for money. I would definitely recommend it for solo travellers or friends.