Find 3-Star Hotels in Makkah

"2 night stay for our first time at this hotel. So let's start with check-in. Not great. Just 2 members of staff, who didn't seem to be working particularly quickly through guests who were queuing up. Took about 25mins wait, which is not what you want. The room itself, a junior suite, with one king bed and one separate seating area, was by and by clean, but this may just be down to the fact it is not regularly booked, so underused and not worn out as much. The fixtures and fittings definitely could do with some refurbishment and upgrades. Mattress had no give and felt like a plank of wood, and the pillows were similar. The sofa was uncomfortable and sagged, as were the 2 small chairs, no cushions also. The curtains in both the seating room and the bedroom were on a pulley system which refused to budge and we're half open and couldn't be moved. Another fault we had to call down for was the actual wall/ceiling area on top of the main room door. The door would not close easily and needed a great big hard shove to close. On exiting I noticed that the plaster and wall around was cracking and the whole door frame was cracking. The reception staff sent a carpenter who came to look and said they would need to send a plasterer the next day. Needless to say no-one else turned up and the fault was still outstanding at the end of our stay. Neither did the cleaning staff hoover or brush up the growing pile of plaster and dust which accumulated each time the door was opened and closed. Another bugbear of the room was the soundproofing, or better put, lack of any soundproofing whatsoever. We were subject to noise from the next door room all night, conversations and television sound coming through whilst trying to sleep. In the adjacent seating area, there was actually a great big gap in the wall by the window frame which allowed light and sound from the neighbours on the other side to come through. Very disconcerting. The WiFi was woefully slow, to the point that we couldn't even load the qr code for the hotel services. The shuttle service, if you could call it that, seemed kind of pointless if you're able bodied. It was quicker to walk. Literally a one minute ride on the way out. My child was sick in the night and we needed a change of sheets for the bed. It took 2 phonecalls and then being put on hold and waiting 20mins, by which time I physically send down to reception to see what was going on. There was supposedly a kids club on Floor H, which also houses the gym, but it was abandoned and was a bare room. Ok let's put down something positive. The fridges in the room actually worked. The television sets were brand new slimline Samsung. But, annoyingly the actual channels and TV signal were not great. The lifts were fairly clean, if somewhat slow depending which set you were using. My wife commented that the reception area toilets were the cleanest she had ever come across and had attendants on hand to clean. The car parking charge is also annoying, you'd think it would be free for guests or cheaper than the close to 75sar daily charge. Access available cheap local food eateries, but may not be suitable for delicate constitutions. There are also a few shops in the hotel lobbies complex, selling clothes, prayer accessories etc along with a small mini mart for basic necessities, along with the obligatory barber shop and overpriced coffee shop/cafe. Would we stay again? Possibly, due to location being not too far from the Haram and relatively budget friendly price. Would not recommend for older or disabled travellers as it would be challenging to get to the Holy Mosque even if using the shuttle bus. Just be prepared for a noisy stay, so bring ear plugs if you don't want to know exactly what your room neighbours talk about during the night."

"We arrived pretty early which was fine I understand that rooms were not available but the receptionist went above and beyond offering us an alternative so we could check in early. That saved us and specially my mum who suffered from a 12h flight! Rooms were clean and big - special thanks to Akib, Safroz and Dilshad for being so attentive! I was worried about the transportation and 10/10 for the bus. Always on time and very convenient. It stopped at Gazah station. We found it far because my mum couldn’t walk long distances but we were provided with a free wheelchair 🤍 The only things that kept me from not giving a 10 is the breakfast, options were more for a lunch than breakfast, only coffee sticks instead of brewed. And that I was woken up at 4am (despite my sign in the door) to be given a cup of coffee I requested the day before. I understand that needs to be delivered but is okay to leave it at the door 🥲 Thank you and inchaAllah will be back to this same hotel!"

"Room is clean and staff is helpful and welcoming. A bit far from masjid al-haram but you can reach there in 20-30 minutes by bus. Buses are regular and convenient."

"Surprisingly a decent hotel, a good value as room was spacious and with good furnitures. The size of the room with two beds is bigger than those room, I have stayed within vicinity of the clock tower. The lobby, the room and corridor is very clean and spacious. It is walking distance of 20 minutes to Masjidil Haram but on the way back, require a climb of as hotel location is on a hill. A few reasonably price food shops nearby and quite near to a local mosque."

"I always had a great experience in worth elite love to stay here every thing is top notch house keeping staff room cleaning and near to haram 👍👍👍👍👍"

"Excellent hotel with very spacious rooms. Good shuttle service to the haram. Very good value for money"

"it was a good experience staying in that hotel"

"************* we had a very pleasant stay here in Le Meridien Towers Makkah. It’s not as crowded and the shuttle to Haram is 24/7 with hardly any waiting time when we want to board the bus to and from Haram. We were pleasantly upgraded by the hotel and they even gave us complimentary tea on our first night. As we reached very late at night, I was grateful that I’m able to get some quick snacks for my young child and that the shops remain open then. We didn’t ask for housekeeping to come and clean our rooms but they were attentive and prompt in their service. Insya Allah we may stay here again for our next umrah."

"The hotel has a very good location and bus service to Haram. A bus leaves almost every 10-15 minutes. The staff is very accommodating but you may have to wait for long times during checking in. Very rarely i found that the lifts are crowded. Rooms are of okay size and have good amenities. The washrooms are a little smaller and water doesn't drain property."

"Everything about the hotel was fantastic. The staff are lovely, and the location is near Haram, public transportation. However, I faced sort of a slight issue during the check-in, and it was sorted out in 10-15 minutes. The issue was due to payment as I booked and paid in advance. However, they wanted me to pay them and contact Trip.com to get my money back. I refused and showed them the receipt. Seems they are not used to the reservations with payment in front. If you do that, keep the receipt with you. كل شيء عن الفندق كان رائع، الموظفين لطيفين والفندق قريب من الحؤم والمواصلات والخدمات، لكن واجهتني مشكلة بسيطة عند الوصول حيث حجزت ودفعت كسبقا لكن طلبوا مني الدفع ومراجعة trip.com لاسترداد نقودي. طبعا لم اقبل بذلك واظهرت لهم الفاتورة وتم حل المشكلة خلال ١٠-١٥ دقيقة. على ما يبدو هم غير معتادين على هذا النوع من الحجز ويتوقعون الدفع عند الوصول"