Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Aug 6, 2026|Premier King Room With Kaaba View
Guest UserI booked a room with a full view, but I had issues with the room and asked for a different one. They promised to change it and call me, but I never received anything, nor did anyone bother to call and apologize for not fulfilling their promises. It was a bad experience in terms of service.
However, the location is the most important thing, as it's close to the Haram, which is what I needed.
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Price per night from:US$179
Posted on Aug 3, 2026|Superior Room 03 Single Beds City View
HPutriHad a wonderful stay at Mövenpick Makkah. The hotel is clean, comfortable, and conveniently located within walking distance of Masjid Al-Haram. Breakfast offered a great variety of delicious food, and the room was spacious with excellent housekeeping. Overall, it was a pleasant and memorable experience. Highly recommended for anyone visiting Makkah!
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Price per night from:US$159
Posted on Dec 12, 2025|Signature Suite with City View
Aulia BimoOverall the hotel staff & receptionist services was very great. Unfortunately, we had bad experiences with the Majlis Restaurant & Cafe Staff services. They force us as the guest of the Raffles for any order with specific minimum order and payment, even though the time we visit is around 9.30 pm (local time), after the dinner.
Please take the act as appropriate for any staff that not provide good service and humble to the Hotel Guest.
Appreciated and thanks.
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Price per night from:US$415
Posted on Aug 11, 2026|Twin Room
Anonymous UserThe hotel is conveniently located close to the Haram. However, you should still count on around 10 minutes to get there, including the time to go downstairs and walk to the Haram.
The room was clean and comfortable. I really enjoyed the breakfast, which was diverse and very good, with plenty of options to choose from. The only downsides were some noise in the corridors, and the elevator access card did not work properly about one time out of three.
Overall, I had a good stay and found the hotel to be a convenient option for visiting the Haram.
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Price per night from:US$153
Posted on Jun 26, 2026
SabShaariLove the stay, *************. Very helpful receptionist Reem, she allowed me to check in early. The housekeeping staff, Mizan was kind and attentive. The bellman, i forgot his name, was very professional and i truly appreciate the warm service. 10-12 min walk to gate 79 (during my visit). Don’t forget to bring an umbrella especially during the day.
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Price per night from:US$131
Posted on Jun 1, 2026|Standard Room
Roon YdneffeThe hotel location is bit far from Masjidil Haram. The room and view are wonderful. The amenities are also provided as per guess requirement. But, the mattress is medium to hard, not suitable for me.
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Price per night from:US$44
Posted on Aug 8, 2026|Executive Suite with Kabaa View Non smoking
Husein GhanimMy stay at Pullman ZamZam Makkah was very satisfying. The location is incredibly strategic and close to the Grand Mosque (Masjidil Haram), which is very convenient, especially for pilgrims who want easier access to perform their prayers.
The room was spacious, clean, and comfortable for resting. The staff service was also excellent, friendly, and professional. The hotel facilities are complete, the hotel area is well-maintained, and the food options are quite varied.
One of the main advantages of this hotel is certainly its location within the Abraj Al Bait complex, providing very easy access to both the Grand Mosque and various other necessities.
Overall, Pullman ZamZam Makkah is an excellent hotel choice for a stay in Makkah. It's comfortable, the location is very strategic, and the service is satisfying. God willing, I would be happy to stay here again when I return to Makkah.
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Price per night from:US$160
Posted on Mar 21, 2026
AnisurRahman
I are pleased to hear about positive experience during your hotel stay. Your feedback regarding the services provided is greatly appreciated. I strive to ensure every guest enjoys their time with me. I hope to have the opportunity to welcome you back again in the future. Thank you for choosing our establishment. The shuttle bus are here to masjid Al haram. It's positive for Umrah Traveler 😍🥰❤️
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Price per night from:US$47
Posted on Dec 25, 2025|Standard Twin Room
Moataz888I’ve stayed four days and enjoyed the daily bus service to Haram it was 24/7 days, the receptionists are professional and approachable.
The room service was friendly and supportive. The room was mid clean not immaculate but it was nice, the TV was working well.
The fridge is not cooling very much but its fine.
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Price per night from:US$44
Posted on Mar 10, 2026|Grand Deluxe Triple Room
Guest UserHuge thanks and appreciation to the receptionist, Sara! She was a wonderful example of dedicated nationals who go above and beyond to serve the guests of God (referring to pilgrims or visitors to holy sites) with such warmth, cheerfulness, and excellent service. My thanks also go to the buffet staff and our Saudi coffee server, Abdulmajeed, and the rest of the team. Thanks to everyone for a truly unique experience!
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Price per night from:US$135