4-Star Hotels in Urumqi

Super satisfied with our stay with the kids! The room was spacious, clean, and safe, and our child slept really soundly. The hotel service was thoughtful and attentive, the location is great, and parking was convenient. Our whole family loved it and we highly recommend it for families with children. 👍👍

This is a very warm and comfortable hotel with an excellent location, making it very convenient for getting around. The front desk staff are enthusiastic and attentive, making you feel very welcome. As soon as you enter the hotel lobby, you can smell a faint floral fragrance, and the whole environment is warm and cozy, putting you in a good mood right away. Very satisfied, highly recommended! 👍

My stay at麗怡酒店 (Liyi Hotel) was absolutely wonderful, and I particularly want to commend the front desk staff, especially the 'angelic' gentleman with the staff ID 'Tian Shi'! He was incredibly friendly throughout, and check-in was super quick. He patiently and thoroughly answered all my questions about directions to the airport and luggage storage. His responsiveness to my needs was incredibly prompt. The room was clean and tidy, and the overall atmosphere was very comfortable. Thanks to his thoughtful service, I felt completely at ease during my stay. I'm already a regular, and I'll definitely choose this hotel again next time!

This hotel is top quality. Worthy of 5 star standard. Just built in 2024, everything was brand new. Front desk receptionists were all so professional and hospitable. We felt so at home and comfortable that we stayed for 6nights. We were offered an abundant breakfast, evening tea and late supper. We had 70 inch tv with movie channels. There is a complementary laundry room. The Japanese style toilet was a bonus. Bus stop is across the road. Walking distance to Hong Shan Park, Peoples Park, Xinjiang Museum and Saybad Shopping district. Highly recommend any visitors to Urumqi to this wonderful hotel.

The ladies at the front desk provided excellent service. The cleaning staff were on top of daily tidying and proactively replenished drinking water and supplies, showing great attention to detail. The common areas were spotless, the Wi-Fi was fast and smooth, and facilities like the TV and air conditioning worked perfectly. Overall, it's fantastic value for money; the service, cleanliness, and environment are all top-notch. It's suitable for both business trips and tourism. I've already recommended it to friends, and I'll definitely book again next time!

We had a wonderful stay at this Atour Hotel. The hotel was exceptionally clean, and every staff member we met was warm, friendly, and approachable. We were especially impressed by the security guard, who thoughtfully offered us drinks while we were waiting in the lobby for our transport. Such proactive hospitality made us feel truly welcomed. The counter staff were extremely helpful with our queries. I also loved the lobby, which was beautifully designed with a warm and relaxing atmosphere. It was a pleasant place to sit and unwind while waiting or simply taking a short break. The attention to cleanliness throughout the hotel was outstanding. The towels and drinking cups were individually packed in sealed bags, giving us added confidence in the hotel’s hygiene standards. The complimentary self-service laundry facilities, complete with washers, dryers, and steam irons, were a huge convenience, especially for longer stays. The nightly porridge supper was another thoughtful touch that added great value to our stay. We used it on the last stay after many days of Xinjiang food. The hotel’s location is excellent, with plenty of food options within walking distance, and it is easy to get around the city by Didi. Overall, this hotel exceeded our expectations with its excellent service, thoughtful amenities, cleanliness, and convenient location. We would gladly stay here again and highly recommend it to anyone visiting Urumqi.

Overall, we had a pleasant stay. However, I would like to share our experience with the complimentary photo session so that future guests know what to expect. If you book through Trip.com, please check carefully what is included. We were informed by the photo studio that our complimentary photo session did not include the traditional costume, while if th guests who booked through some other travel agencies were able to use the costume free of charge. We found this difference quite surprising. Another disappointing experience was the complimentary photos. The hotel receptionist told us that we would receive 3 free photos per person, so as two guests we expected 6 photos. However, when we arrived at the photo studio, we were told that the offer was actually 3 photos per room. The inconsistent information between the hotel and the photo studio caused unnecessary confusion and disappointment. I hope the hotel and the photo studio can provide consistent information in the future, so guests know exactly what is included before they arrive.

As a frequent business traveler, this Holiday Inn Express in Urumqi is one of the most reliable I've stayed at. The room was clean with no strange odors, and the bed was very comfortable, ensuring a good night's sleep. The 24-hour hot water and laundry room are incredibly practical, perfect for business travelers. Breakfast was fresh and filling. The front desk staff were efficient, making check-out a breeze. The location is convenient, with plenty of dining options nearby. Overall, it's a stress-free and comfortable stay. Highly recommended!

The overall hotel experience was great. The room was clean and tidy, and the bedding was comfortable. The front desk service was warm and attentive, the location was convenient, and it offered good value for money. I felt very comfortable staying here, and I would choose it again if I have the chance.

This was my second stay here. The location is great, and it's clear it's an old hotel that's been renovated. The breakfast, however, was the worst part. The small bowl of noodles and the four wontons were both unappetizing, which might explain the small portions. The coffee on the first floor was good, though; I went there specifically for the coffee and to see the front desk's 'tomato' (referring to a staff member or decoration, likely positive). After checking out and returning my room key, I wanted to use the restroom on the first floor. I was initially told there wasn't one, but then, after clarifying I was a guest, they pointed me to a corner on the first floor. This seems to be a common issue.