4-Star Hotels in Nikko

I was very impressed with my stay at Hotel Kinugawa Onsen 💙. The buffet spread for both breakfast and dinner was incredibly extensive, offering a huge variety of Japanese and other dishes. I was completely satisfied and felt it was excellent value for money. The onsen was also fantastic, very clean, and well-equipped with all the amenities needed for a truly relaxing soak. The hotel's surroundings were peaceful and immersed in nature, making it perfect for unwinding, recharging, and simply enjoying some leisurely time. If I have the chance, I would definitely love to stay here again 😊.

The hotel environment is very good. The hygiene is clean. The room is tidy. The service is also warm and considerate. There will be a drum welcome ceremony. There is also a free water bar in the lobby. You can drink tea and enjoy the scenery. The dinner restaurant needs to pass through the suspension bridge. The dinner is also unique. The hot spring water quality is also good. There are soup flowers. It is very comfortable to soak in.

Service: Very good. A grandma in the restaurant recommended me the tofu skin at the station. Hot spring: Since there are only 16 rooms, the two times I went there were reserved. There are also free massage chairs in the lounge outside. Breakfast and dinner were both delicious. (The terrace of the restaurant has a very nice view. There are lounge chairs inside where you can lie down all afternoon with a glass of happy water while enjoying the wind) The video below was taken from the balcony of the room.

The room was spacious, the bed was comfortable, and the view was great. The free cocktail and coffee services in the lobby were nice, as well as the free drink bar (including one beer per person) near the entrance to the hot spring. The paid massage service was also good. The meals were decent, especially the grilled beef, which simply melted in my mouth. The restaurant staff welcomed us warmly and provided friendly service. Cons: The variety of hot springs was lacking, and the view from the hot springs was almost blocked, which was disappointing. The lockers for valuables used combination dials, and foreign guests often didn’t know how to use them, locking their room keys inside and struggling to reopen them. This was a major inconvenience. They should switch to a key-and-wristband system like other onsen hotels. The room itself felt like an old, once-grand mansion that had seen better days. The furniture had many scratches, and the surfaces were worn and peeling. It made me think it must have been impressive in the past. Still, the room was definitely more spacious compared to other hotels.

My first time visit to Japan and I was after an authentic Japanese accommodation. I booked a Japanese Style room with futon beds which were very comfortable. The room was beautiful and very clean. My booking also included breakfast and dinner which were always outstanding, beautifully prepared and unique food items. They utilized farm to table dining and the women explained each item served. They provided and encouraged one to wear Kimonos’s /tabi socks / slippers during one’s stay at, “ Nikko Iwaiyado Juyan “. Which further contributed to the authentic Japanese vibe. Indoor and outdoor hot tubs were amazing. I wouldn’t hesitate to stay there again. The hotel is nestled within mountains and the setting serene. Hotel is family owned and they take pride in caring for their guests.

The hotel is close to the lake and the environment is quiet, suitable for self-driving tourists. There is free parking. The breakfast and dinner are very exquisite and delicious. If I go to Nikko to soak in the hot springs next time, I will definitely visit this hotel again.

The onsen hotel is near Tobu World Square station. The staff were incredibly helpful. I went to the wrong building, but they walked me to the correct one. I left my backpack there before check-in time, and when I returned in the evening, it was still in my room. The room was very spacious. The breakfast buffet was plentiful and delicious. The staff even offered to take photos for me. The hotel has a beautiful view.

I read the mixed reviews and was concerned about my choice, particularly those which highlighted some concerns on the service, etc. Generally, it's an acceptable hotel. We met friendly and very helpful foreign staff who were sincere. I think mainly because all the staff has to multi-task from the front desk to meals etc, they may not appear very attentive. But we had a good experience with the foreign staff so far, particularly Adihadara. I am not sure if I spelt his name correctly. I call him ”Adi” in short. He was eager to help my husband with our luggage and took note of our preference for a table at the window for our meals. The property does appear aged and some apparent wear and tear but their effort to maintain it at this level of general acceptable look and feel is commendable. At the end of our two nights stay, we did have an enjoyable time to chill and relax at the hotel.

The location was an hour away from Nikko. The lobby was fairly refurbished but the Japanese style room was kinda out dated. Dinner and breakfast were fun experience. We enjoyed our stay but if you are looking for something near Nikko, this is not it. If you are finding a quiet place to relax, this hotel does offer a unique experience

I had a truly wonderful day at this hotel on March 2, 2026. The front desk staff, Ms. Qing, was incredibly professional and multilingual. She explained the hotel's policies and information clearly and politely, making me feel like I had stepped into a five-star hotel. I also enjoyed both dinner and breakfast; the food was delicious and perfectly suited my taste. Ms. Qing also handled the restaurant service, and I was amazed at how she could manage so many tasks simultaneously while providing such excellent service. She was very attentive not only to me but also to other guests, and I was extremely satisfied. The hotel was very quiet, and it was a memorable and lovely stay. I would definitely like to return when I have the time.