4-Star Hotels in Nikko

Not so worth the price..view from room was good, location was good, but food not worth for what i paid for, dinner and breakfast served a bit normal, taste normal, when breakfast time i ask for a pack of seaweed(only 2 packs on table), the staff was very loud and replied me 'No No No'! Like I'm requesting addditional main dishes from them, I''m a bit shock this is just a small thing and didn't worth a lot of money, you can just reply me 'we don't provide additional, we have only this 1 small pack for 1 customer' will do right, a bit disappointed on this part. Anyways staff at reception was nice!

This is one of the best experiences I ever had in a Onsen hotel! The dinner is a must try. As we arrived in the place, we got into the cultural and historical atmosphere immediately. Walking to the dinner venue via the wooden bridge feels like entering another world. The dishes are delicious and follow seasonal menu using local ingredients.

Service: Very good. A grandma in the restaurant recommended me the tofu skin at the station. Hot spring: Since there are only 16 rooms, the two times I went there were reserved. There are also free massage chairs in the lounge outside. Breakfast and dinner were both delicious. (The terrace of the restaurant has a very nice view. There are lounge chairs inside where you can lie down all afternoon with a glass of happy water while enjoying the wind) The video below was taken from the balcony of the room.

First of all, let me praise the hotel's service. It is simply a model. You can experience 100% care, 100% seriousness, and 100% diligence. In addition to meeting the various requirements of guests, a tip is that when you arrive at Kinugawa Onsen Station, you don’t need to take a ride. Let the hotel know in advance and the hotel will send a car to pick you up at the station. Of course, it will also be delivered to the station. In fact, the station is not far from the hotel, only a few hundred meters, and it is quite fast to walk there. The restaurant's food quality is good, whether for breakfast or dinner, it is worthy of praise. Sometimes the restaurant is full of customers and the three waitresses keep running around. It’s so hard. The hot spring water is so hot that I'll be sweating after a while. The room is large in size and the facilities are average. Because the price is not expensive, there are so many guests here that it is always full. Yes, a good hotel will naturally attract more people.

My first time visit to Japan and I was after an authentic Japanese accommodation. I booked a Japanese Style room with futon beds which were very comfortable. The room was beautiful and very clean. My booking also included breakfast and dinner which were always outstanding, beautifully prepared and unique food items. They utilized farm to table dining and the women explained each item served. They provided and encouraged one to wear Kimonos’s /tabi socks / slippers during one’s stay at, “ Nikko Iwaiyado Juyan “. Which further contributed to the authentic Japanese vibe. Indoor and outdoor hot tubs were amazing. I wouldn’t hesitate to stay there again. The hotel is nestled within mountains and the setting serene. Hotel is family owned and they take pride in caring for their guests.

This hotel is absolutely wonderful! Opening the window, you're greeted with a stunning view of red maple trees. The food is also exceptional; there are countless small dishes and bowls, and you'll definitely leave feeling completely full. The hot springs are incredibly relaxing too, and you can enjoy them anytime.

thank youso much🥰🥰so very nice place,the staff are so very supportive,very near in tobu world square & tobu world square station,The hotspring is so good especially the strong mist sauna & the overall complete amenities.esp.horse oil shampoo & conditioner,& so nice yokatta.I like also the space in veranda,co'z i can smoke anytime & the freshness invironment.the comfortable bed.The very good breakfast.Overall,supportive staff 100 percent.Thank you so much always trip.com

I read the mixed reviews and was concerned about my choice, particularly those which highlighted some concerns on the service, etc. Generally, it's an acceptable hotel. We met friendly and very helpful foreign staff who were sincere. I think mainly because all the staff has to multi-task from the front desk to meals etc, they may not appear very attentive. But we had a good experience with the foreign staff so far, particularly Adihadara. I am not sure if I spelt his name correctly. I call him ”Adi” in short. He was eager to help my husband with our luggage and took note of our preference for a table at the window for our meals. The property does appear aged and some apparent wear and tear but their effort to maintain it at this level of general acceptable look and feel is commendable. At the end of our two nights stay, we did have an enjoyable time to chill and relax at the hotel.

One of the worst locations at Kinugawa Onsen area. Hidden in the mountain, no significantly beautiful view. Despite we need to pay for ”Hoshino Resort price”, unlike other cheaper hotels, we need to PAY for TAXI ourselves and getting a taxi during new year time is a terribly painful. Hotel staff lack of initiatives getting us cab instead we need to open different apps and such ... and on the way back the following day we ended up walking for 20 mins by ourselves .... Food is ok, onsen is ok, cleanliness ok, but nothing super ordinary. You can pay attention to details in decorations and inhouse services, but you can't pay attention to one of the most obvious services you HAVE TO provide to your guests, Hoshino ---- shuttle service .......

We stay here for two night. Really enjoy and want to come back. - free bar from 7pm - 10:30 pm - breakfast is very short hour in the morning - have table tennis and dart