4-Star Hotels in Sepang

Firstly it is not mentioned that swimming pool is under maintenance. Can you imagine how frustrated my child when they know they can't play at swimming pool. If it be mentioned earlier, I would not proceed to book. Also quite pricy when you can only enjoy staying in house.

I stayed at this hotel for the first night of my 4-day trip to Kuala Lumpur because it's close to the Pink Mosque. However, overall, the facilities and service barely met the minimum standards. 1. Perhaps locals are used to water heaters having a separate power switch, but as a first-timer in Malaysia, I clearly didn't know. After 2 minutes, the warm water turned cold, which was very unhelpful. 2. Breakfast was just passable. 3. This was the first time I've encountered an air conditioner's outdoor unit installed *inside* the room. As you can clearly see from the pictures, a corner was occupied by this noise source, and the noise was very noticeable when trying to sleep.

The owner was quick to reply and all the facilities were complete 👍, but the main gate to the parking lot can get quite congested at times due to other residents and visitors 😭. That's all, overall it was okayyyy 💕

Good for family holiday. Many variety of food court or restaurant to choose even if you lazy to cook. Even though the kitchen set was provided and also for washing machine. The laundry machine is in the apartment and easy to use. You will not regret it.

Good location, needs improvement on service and cleanliness Stayed at Citadines Dpulze Cyberjaya mainly for the location and it delivered. Super convenient being connected to Dpulze Mall, and getting parking was easy. However, staff attitude was just so-so. Service felt a bit indifferent during check-in. Room cleanliness also needs improvement. A few areas looked like they were missed during housekeeping. Great for convenience and short business trips, but hope management can work on staff training and cleaning standards.

I had an early flight the next morning, so I looked for an affordable hotel near the airport and stayed here. It was clean, bug-free, and spacious – overall great. I had no issues and felt secure during my stay. They provide bath towels, shampoo, body wash, and hand soap, but there are no smaller amenities like glasses or toothbrushes. Downstairs, there are many restaurants (most seem to be cash-only), a large shopping mall, and other eateries like KFC and Burger King, so finding food isn't a problem. However, since it's not a traditional hotel, there's no front desk, and the entrance to each building can be hard to find, which might be concerning for late-night check-ins. I recommend checking the building number (A-D) mentioned in the email sent beforehand for peace of mind. There's always security on site, so that's reassuring. I checked in during the evening, and a female staff member guided me to my room and explained how to open the lock.

No slippers, no toothbrush, no face towel, facing the road, very noisy. The air conditioner suddenly stopped when I was sleeping at night, and I woke up from the heat. I stepped on the middle of the mattress, speechless.

I found that the main door was not functioning properly. I only realised this on the second day of my stay, when I discovered that the door could be opened without using the access card. Fortunately, there was no loss of belongings or any security incident. The water taps were also confusing. At the sink, the blue indicator was for hot water and the red indicator was for cold water. However, in the bathroom, it was the opposite — red for cold water and blue for hot water. Since I have stayed here several times before, I would also suggest that the hotel provide a floor mat in front of the bathroom and sliding door area. As the pool is within walking distance, guests often return with wet feet. Only one towel was provided, so I had to use the same towel both as a foot mat in front of the bathroom and to wipe my feet after coming back from the pool. In addition, there seemed to be some stains on the bedsheet. Nevertheless, I still enjoy staying here because the pool is very convenient and located nearby. 🫶

The unit is not as our expectation: 1. The whole house is smelly, I need to buy air freshener 2. NO Kettle and of cause NO coffee/tea facility (I didn’t expect this) 3. Stove is NOT functioning 4. Shower knob is missing 5. Sink pipe is not in position 6. Big water mark at toilet ceiling 7. Internet was suspended with message BILL is not paid 8. NO Qibla direction Homestay facilities are good: swimming pools, gym parking, security. The unit definitely need to improve for the benefit of guest

The toilet has unpleasant smell - doesn’t seem to be washed properly since it has stain on its’ glass. The bed is quite old and torn (it was covered by thin white cloth so can see through. I know I paid less than 300 for two nights and I don’t expect it to look like hotel but at least clean and proper.