4-Star Hotels in Makati

There was a strong smell from the hallway. And we can smell it all all way in the room, they moved us on a different floor but we can still smell it although is not as strong as the first room. It smells like paint or almost like gasoline but according to them they are not sure what or where is the smell coming from isn’t it that weird? The lady apologized when we checked out but that is not the point. If that chemical caused a major health problem, can a sincere or 100 x sorry fix or cure it? Safety first is very important, having visible safety measures and following protocols can reduce legal and financial risks because neglecting customer safety can lead to massive compensation payouts and to also protect your reputation. Our first night Eugene was very helpful to bring our grab food to our room but the next day when we ask front desk if they can bring  the food we order from outside, someone from the front desk said that we need to need to get it ourselves😁. But when we mentioned that Eugene was able to help us the other day and had no problem with it that is when he asked someone to bring the food. I am not sure if they are not allowed to do that and we got Eugene in trouble. But that is how you stand out among  other businesses, is you do things above and beyond and you create a memorable and positive experience. The place is clean and spacious the location is great. The hotel buffet breakfast, I think they can do better.

As a resident of upmarket Makati, this is where I book family when they visit. Rockwell loosely resembles a kind of sovereign enclave within Manila, thanks to its security, excellent gym, and the Power Plant Mall just across the road—while still being moments from everything Makati has to offer.

The room was clean and tidy, and the service was excellent. The rooftop pool offered a nice view. Breakfast was a bit mediocre; it was à la carte instead of a buffet, and the taste was just so-so. The gym had a strong plastic smell.

Good clean hotel, lobby, room and bathroom. That's all that I need on a work travel. Staff are helpful. Breakfast is simple and sufficient. Good not to have wastage. I do wish there was fruit jam (there's butter and peanut butter) for the toast bread. Just my habit in morning breakfast.

This hotel is great. The pool is excellent. The staff are very attentive. They are all superb. The only minor downside is the sound insulation in the rooms, and some clubs can be noisy if your room is in the back right corner of the hotel. Ask not to stay there; our second room was very quiet!

Booking online was easy, and check-in at the hotel was a normal speed. The hotel's surroundings offer complete amenities, so you don't have to go far for food or shopping. The room had all the basic facilities, with all necessary items for a daily stay, and the cleanliness was up to standard. The staff's service attitude was pleasant, and all basic requests were handled smoothly. It's perfectly adequate as a temporary stopover for business trips or travel; the experience was decent, with no major pros or cons.

Smooth Transaction. Mabait yung Mnga taong makaka usap mo at mnga Guard dito hindi Masungit. Pwede Mg Gym pwede mag Swimming. Malinis ang Room at Maganda ang View na bnigay samin 27th floor City View nakaka Relaxed. All in all Happy ako at ng Partner ko sa staycation Namin dto🤗🌻

Quite spacious hotel. And walking distance to greenbelt, glorietta and sm makati. Hope next time give 2 keys because a bit troublesome I need to wake up my husband to help me lock the door or need both of us together go out. But overall stay is very good. Very comfortable to stay.

Room was ok, nice views and furnished along with plenty of soaps and creams. Only issue was with coxkroaches in the room, we had 4 in all over 2 nights, sure coming from the waste area cloae to the room outsidedoor. All else good

Pool at night has mosquitoes. Officer and caretaker failed to inform us about the RFID access cut off time. They leave us waiting for 1.5hours. Very hassle for our parents whos both seniors already. Restroom has a drainage foul smell. Place and room is Ok, minimalist.