5-Star Hotels in Hefei

Very dissatisfied. After turning on the air conditioner for half a day at 16 degrees, the room temperature was still above 25 degrees. I called the front desk and they said the air conditioner was central air conditioner and the fresh air did not cool. The solution was that a guy with a good attitude came and took me to three rooms to see if I could change rooms. He also sent an electric fan, but the problem could not be solved. The room temperature was still very high. I was surprised. The customer said it was hot, why didn't they turn down the central air conditioner? What does it mean? The temperature in Hefei is hot at noon and cool in the morning and evening, but the room is still very hot. Why not turn on the cooling?

The hotel is clean, comfortable, and modern, and the staff were warm and helpful throughout my stay. My first room was a bit too hot because of the central heating, and one woman at the front desk, known as “是蛋挞诶,” went above and beyond by helping me move to the other side of the building and even upgrading me from a lake-view room to a suite, which made a huge difference. The new room was quiet, spacious, and very comfortable. The facilities were well kept, the breakfast was fresh and enjoyable, and the overall service was excellent. I would happily return and recommend this hotel to anyone visiting the area.

This is a beautiful and thoughtful hotel. From the front desk service to the butler and the quality of the restaurant's food, you can feel the systematic training and careful attention to detail. It's considered a high-standard new hotel in Hefei. When checking out, I wrote a blessing on a red ribbon, wishing them continued success.

Wow, what an extraordinary experience at your exceptional hotel! Our stay was nothing short of magical. We hosted a small wedding and birthday dinner and enjoyed one unforgettable night. The location was breathtaking, the food was simply divine, the rooms were magnificent, the ambiance was outstanding, and the service was impeccable. A heartfelt thank you to Jenny, who orchestrated the best breakfasts we have ever had – an easy 10/10. The GSM's extraordinary dedication and attention to detail truly went above and beyond our expectations. Your hotel offers every conceivable amenity, and the value for money is unparalleled. We eagerly look forward to returning. This truly is a gem and an absolute must-stay if you find yourself in Hefei. We cannot recommend it highly enough! Sincerely, Gary David

I chose this hotel because of its room size. Got upgraded to a suite. Large room with technology and all amenities. The hotel provides 6 complimentary bottles of water for guest, the most I have ever seen. The staff was super friendly. Breakfast area is large with multiple food stations and good variety of dishes. The hotel is next to the #5 Metro station BaiShuiBa - convenient to go to Hefei railway stations and city attractions. The hotel is new and the construction is still going on to build the indoor pool and gym. It does not have a bar - maybe there are bars in the two restaurants inside the hotel. Look forward to stay here again. Hopefully all construction will be done by then.

This is a high-end hotel in Hefei, and I was quite satisfied with everything. The service was excellent. The rooms are spacious and well-designed. Breakfast offers a wide variety of options and is served until 10 AM. The hotel facilities are comprehensive, and they even have robots to deliver takeout.

This hotel has a good location near Chaohu Lake, providing beautiful views while still close to the city. The breakfast selection is decent, though the breakfast area got crowded during peak times. The staff is friendly and always willing to assist. However, the rooms can be a bit noisy, and some of the outdoor facilities are in need of maintenance, which slightly detracts from the overall experience. Ideal for a short stay, but a few improvements would enhance comfort. Taller travelers will feel the beds are too short.

I frequently visit Hefei and always stay at this hotel. The staff are warm and attentive, the lobby is grand, and the rooms are spacious with clean, tidy bedding. The breakfast selection is also very rich. I'll definitely stay here again next time.

The room was spotless and well-appointed, with brand new facilities. The bedding was incredibly comfortable, ensuring a sound night's sleep. The bathroom had a great dry/wet separation and was impeccably clean. The location is also very convenient. I'll definitely choose this hotel again on my next visit!

The hotel is located in a very quiet area and it''s quite convenient close to Hefei. Verry good option for relaxing during the weekends, specially because of the many pools. The food in the restaurant is very delicious and the staff is nice. Even though needed renovation, I would definitely go back. My husband forgot his jeans at the hotel and Roger kindly has sent us by express and even hasn't charge me. The hotel really delights customers with this kind of attitude. Thank you to all the staff~~~