5-Star Hotels in Hefei

Very dissatisfied. After turning on the air conditioner for half a day at 16 degrees, the room temperature was still above 25 degrees. I called the front desk and they said the air conditioner was central air conditioner and the fresh air did not cool. The solution was that a guy with a good attitude came and took me to three rooms to see if I could change rooms. He also sent an electric fan, but the problem could not be solved. The room temperature was still very high. I was surprised. The customer said it was hot, why didn't they turn down the central air conditioner? What does it mean? The temperature in Hefei is hot at noon and cool in the morning and evening, but the room is still very hot. Why not turn on the cooling?

The hotel is clean, comfortable, and modern, and the staff were warm and helpful throughout my stay. My first room was a bit too hot because of the central heating, and one woman at the front desk, known as “是蛋挞诶,” went above and beyond by helping me move to the other side of the building and even upgrading me from a lake-view room to a suite, which made a huge difference. The new room was quiet, spacious, and very comfortable. The facilities were well kept, the breakfast was fresh and enjoyable, and the overall service was excellent. I would happily return and recommend this hotel to anyone visiting the area.

Invited for a wedding which was at the Hotel. Rooms are spacious and nice. Swimming pool was ok, nothing special. Great for the kids, the Amusement park and Swimming Indoor Park were close by and easy to get to from the Hotel!

I chose this hotel because of its room size. Got upgraded to a suite. Large room with technology and all amenities. The hotel provides 6 complimentary bottles of water for guest, the most I have ever seen. The staff was super friendly. Breakfast area is large with multiple food stations and good variety of dishes. The hotel is next to the #5 Metro station BaiShuiBa - convenient to go to Hefei railway stations and city attractions. The hotel is new and the construction is still going on to build the indoor pool and gym. It does not have a bar - maybe there are bars in the two restaurants inside the hotel. Look forward to stay here again. Hopefully all construction will be done by then.

This is a beautiful and thoughtful hotel. From the front desk service to the butler and the quality of the restaurant's food, you can feel the systematic training and careful attention to detail. It's considered a high-standard new hotel in Hefei. When checking out, I wrote a blessing on a red ribbon, wishing them continued success.

I frequently visit Hefei and always stay at this hotel. The staff are warm and attentive, the lobby is grand, and the rooms are spacious with clean, tidy bedding. The breakfast selection is also very rich. I'll definitely stay here again next time.

This is a high-end hotel in Hefei, and I was quite satisfied with everything. The service was excellent. The rooms are spacious and well-designed. Breakfast offers a wide variety of options and is served until 10 AM. The hotel facilities are comprehensive, and they even have robots to deliver takeout.

The room was spotless and well-appointed, with brand new facilities. The bedding was incredibly comfortable, ensuring a sound night's sleep. The bathroom had a great dry/wet separation and was impeccably clean. The location is also very convenient. I'll definitely choose this hotel again on my next visit!

This hotel has a good location near Chaohu Lake, providing beautiful views while still close to the city. The breakfast selection is decent, though the breakfast area got crowded during peak times. The staff is friendly and always willing to assist. However, the rooms can be a bit noisy, and some of the outdoor facilities are in need of maintenance, which slightly detracts from the overall experience. Ideal for a short stay, but a few improvements would enhance comfort. Taller travelers will feel the beds are too short.

Hilton Hefei, review: The location is excellent, very close to the train station, with a subway station right next door. The environment is quite good, and the high-ceilinged lobby feels grand. The front desk service was decent; my room was upgraded before arrival. The executive room wasn't particularly large, but the facilities were well-maintained. The elevator requires a key card to operate, which adds to the safety. Guests also receive complimentary fruit upon check-in, which is a nice touch. The executive lounge's light meals offer a decent variety, though the only made-to-order items are noodles and wontons, which were just so-so. Breakfast had a good selection, including special local dishes like Huainan beef soup and freshly stewed chicken soup with small wontons. There was also a cart service offering a unique 'sa tang' (thick soup) which tasted good. The made-to-order egg rolls were also delicious. The chef at the noodle station was particularly enthusiastic, explaining everything and even helping to prepare an Anqing-style wonton soup base. The service was exceptional. Overall, a very good hotel. Highly recommended.