Top Business Hotels in Surabaya

very comfy, i booked for deluxe but there were no room available so my room was upgraded, thanks to the staff for being professional and helpful. breakfast was good and quite lots of choices (western and indonesian) from pancakes, indonesian traditional food, and chinese food like fried rice etc. room was clean but can be cleaner (i found few little insects but that was actually fine for me. overall very recommended and the hotel is located in the center of the city so this one is a plus! 🤩

I was made to feel special as soon as I walked in. Courteous & helpful staff. General layout almost luxurious, at a reasonable price. Large bedroom with adjoining lounge. In the middle of bustling Surabaya without the noise & distractions. Beautiful pool. First class breakfast. Even let me do a late checkout No criticisms.

Vasa Hotel Surabaya is one of the best hotels in Surabaya, I can easily include Vasa Hotel in the list of top 5 hotels in Surabaya Breakfast needs to be improved, in order to fulfill 5 star standards, the rooms are modern and comfortable, cleanliness is also good The car park is inconvenient, because the elevator is not connected to the hotel's main building, so you have to walk quite far

rated excellent location service amenities cleanliness but housekeeping to watch on quantity of toiletry like shampoo conditioner and lotion - to has 2 set instead 1 for couple and full content rather portion . Instruction to be display where light panel is hidden .

Acceptable standard as a HIExpress. Room is average size, bathroom a little small and towels looking a little tired. Got a lousy view though, looking out to a roof with ladder for workers to climb to the water tank. Had to draw the curtain most of the time. Breakfast was better than the usual grab-and-go, which they also provide beside the buffet spread. Customer service from the staff was good. All very polite. Laundry facilities was pay per use. Some meeting rooms available. Easy to call ride hailing.

Ascott waterpalace hotel lobby is located in front of PTC west lobby. I entered the wrong lobby, apartment lobby so need to turn around. After taking the parking ticket, I parked my car near lobby and started started the check-in process. The check-in process takes about 30 minutes because it explains many rules that must be obeyed and the procedure for replacing the parking ticket with a parking card after check-in and replacing the parking card with a parking ticket at check out. Fortunately, the check-in process was carried out in a sitting position with a comfortable and soft chair. The hotel lobby is on the left while the apartments are on the right. The interior and furniture are still very well maintained and good even though the corridor leading to the room feels stuffy and hot. Executive rooms have kitchen facilities, living room, dining table, bedroom and bathroom. Cooking utensils and cutlery are very complete. Microwaves, electric stoves, sinks, dispensers, kettles, pans, plates, glasses, spoons, forks, soup bowls, and washing machines are all complete and functioning properly. The room is really suitable for gatherings event and cooking together. There are 2 TV's in the living room and bedroom. Wifi and TV service is also very good. Amazingly, I paid close attention to the cleanliness in my room, with a large room size, I didn't find any dirty or stained parts at all. The bathroom is equipped with a bath and shower. Amenities are produced by Budi Jaya Amenities which contain 100 ml (normally only 30-40 ml). the sachet uses brand twinnings. The public facilities are top-notch and very complete, starting from a clean kids club, a special hotel pool complete with a gazebo even though the pool size is not too big, a business center, a gym with a life fitness brand and complete equipment (although a bit dark), and there are 4 pools available integrated with apartment facilities (1 pool is being renovated, rotating pool, kids pool, and standard pool). I think they should improve the breakfast quality, taste are pretty below the standard and the food variants are also very minimalist. Even though coffee uses a coffee machine, there is only black coffee. Others are pudding, cake, cereal, juice (orange and kiwi). Sausage, vegetables, noodles, fried rice, chicken, fruit slices, soup, porridge, omelette. I've only tried a bit of everything and have no interest in adding more. On the other hand, the lack of breakfast is very reasonable because the price difference between breakfast and room only is only Rp. 40.000,00

Was lucky enough to be upgraded to Executive Club for my 14 night stay and must admit we made the most of it. Breakfast cooked to order, afternoon tea, 6pm wine and great choice of cooked eats, cheese, cakes/puddings etc which meant we didn't need to go for dinner. Room was good with modern tv with lots of channels and enabling smartview from mobile/tablet (internet was strong throughout hotel). Bathroom was great with fantastic showers and a bathtub which filled quickly. Bed was huge and comfortable, blackout curtains and subtle lighting to enable sleep at any time and aircon worked perfectly and quietly. 3 restaurants on site for the odd night we fancied straying from the executive lounge. Restaurants were a little expensive perhaps but it's a 5 star hotel so to be expected. Pros: Good rooms, strong internet, great showers, Executive Club - OUTSTANDING staff/customer service in all areas of hotel and unbelievably charming staff. Cons: Desperados bar in the basement had good live music but was very disappointing (best avoided unless you are in a group).

Staycation with my family for 5 nights. Cozy rooms with very good view and free minibars. Semi indoor swimming pool so we can swim anytime without worry about hot sunshine. Sauna room next to swimming pool makes more pleasant experiences. Good breakfast with many variations. There are some branded restaurants, coffee shops and minimarkets near from hotel and only 10 minutes go to center of city. Health protocol applied in this hotel but the crews shouldn't hesitate to remind the quest who doesn't follow the protocol well for example: not use plastic glove and face mask is lowered in restaurant. So... I recommend this hotel very much especially for staycation with family.

This new hotel is located on heart of Surabaya city. The hotel is clean, comfort and the hotel staffs is really friendly and helpful. There's a lot of 24hours fastfood chain restaurants, street food vendors and convinience stores around the hotel. It takes only 5 minutes walk to TUNJUNGAN PLAZA (one of the biggest mall in Surabaya) The room is not so spacious but it clean and comfort. Luckily, I got room on 16th floor, so it has a beautiful cityscape of Surabaya too. The food was okey, breakfast buffet has a several choices of local food. And the restaurant looks modern and cozy enough. You will get a lot of smiles from the hotel staffs while you stay. And they very helpful too. And sure, I will be back to this hotel.

I am back again to Ibis Style Jemursari, Surabaya... Its time for me to check how this hotel perform... Check in: 05 Dec 2021 Check out: 11 Dec 2021 Room: 602 (upgraded ALL Platinum Status) Check in 10/10 Pros: Very Efficient and welcoming Cons: none Room 602 Cleanliness: 9/10 Bed : 7/10 (theres small spot on linen and bed cover) Bathroom Cleanliness: 9/10 Hot water : 10/10 Water pressure: 10/10 (strongest pressure among accor hotels i have visited) Laundry 10/10 Laundry staff very polite and attentive to our needs Valet Parking Very polite and fast response Streat Resto (breakfast) Cleanliness: 6/10 (dirty table, chairs and some floors) Food Variety: 9/10 Service: 7/10 Best Food TERONG BALADO: 10/10 (MUST TRY!!) Nasi Goreng: 8/10 Mie Goreng: 8/10 Worst Food (need improvement) Soto Ayam : 5/10 Pecel : 5/10 Please pay attention to level of cleanliness in the resto area especially chairs and table where some left over still there.. Special mention to Mr. Kiky (Duty Manager) and Front Office Staff thank you for looking after us during the duration of our stay! I will definitely be back to this hotel just because of the location, bed quality and excellent service demonstrated by some Staff department i mentioned exclude resto which definitely need much improvement. Thank you for making our stay memorable!