GYA Hotel

GYA Hotel Reviews

GYA Hotel

Shihui neighborhood center, No.169 Xinghai Street, Suzhou Industrial Park, Suzhou, Jiangsu, 215021, ChinaView Hotel Details
GYA Hotel
GYA HotelGYA HotelGYA Hotel
Check available rooms for your travel dates
We Price Match
1 night

Guest Reviews of GYA Hotel

9.4/10
Outstanding
1701 review
Verified reviews
Location9.4
Amenities9.3
Service9.4
Cleanliness9.4
Filter by:
Sort by:
All reviews(1701)
Positive reviews(1660)
Reviews with photos/video(193)
Convenient location(177)
Easy to get around(125)
Friendly front desk staff(122)
Delicious breakfast(89)
Perfect for business trips(66)
Convenient parking(59)
Close to metro(43)
Awesome gym(8)
Negative reviews(41)
Guest User
Featured Queen Room
Stayed in Sep 2025
Family
3 review
7.5/10
Posted on Oct 24, 2025
The location is close to Jinji lake area. Breakfast is decent. Service is ok. Hotel building is old. I had a smelly hotel and had to change one.
Response from Property: 尊敬的客人，您好！非常感謝您選擇我們酒店並分享入住感受。很高興聽到您對我們酒店位置靠近金雞湖、早餐以及服務方面比較認可，這也是我們一直努力做好的地方。對於酒店建築較為老舊以及您之前住的其他酒店有異味的情況，我們深感抱歉。酒店也在逐步規劃對硬件設施進行升級改造，希望能為客人提供更優質的住宿環境。同時，若您下次入住我們酒店，有任何需求或問題，都可以隨時聯繫我們，我們會全力為您解決，期待能再次為您服務，給您帶來更舒適的體驗。
Guest User
Featured Queen Room
Stayed in Aug 2025
Solo traveller
39 review
10/10
Outstanding
Posted on Sep 21, 2025
Excellent hotel! Great location, close to main amenities, staff super friendly, highly recommended
Response from Property: 感謝您對我們的支持與信賴，您簡短的幾句肯定勝過無數的讚美，我們簡直感激涕零。格雅酒店希望能有更多的機會為您和您身邊的人提供服務。我們誠摯期待您的再次光臨！可以繼續為您提供專業的服務以及完美的入住體驗！我們也需要您的繼續支持！讓我們攜手，不斷地前進！
Guest User
Featured Queen Room
Stayed in Aug 2025
Solo traveller
1 review
10/10
Outstanding
Posted on Sep 3, 2025
Fantastic room in a perfect condition, polite stuff and especially nice is a free self-service laundry. The location is also very advantageous, everything is in close proximity.
Response from Property: 尊敬的賓客，非常感謝您對我們酒店的好評，我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定，有個舒心的體驗是我們每一個服務人員的初衷。您選擇我們給予的信任，我們自然用全酒店人員的努力換您一個笑臉，您住的舒適滿意則是我們最大的心願和期許。期待您的下次光臨~！
Thomas TJ88
Featured Queen Room
Stayed in May 2025
Solo traveller
4 review
8.0/10
Very Good
Posted on Jul 4, 2025
I recently stayed at this hotel and found it to be a decent option for travelers on a budget. The location was very convenient, close to main attractions and public transportation. While the amenities were basic, the price was affordable, making it a good choice for those looking to save. Overall, a decent stay for the price and location.
Response from Property: 十分感謝您選擇格雅酒店陪伴您度過美好的時光，也感謝您在百忙中給我們最真誠的評價，給予我們的肯定。酒店前台24小時員工都是在崗的，下次您入住有什麼問題可以第一時間詢問前台，我們會竭誠為您服務，希您下次來蘇州遊玩依然願意選擇格雅酒店，祝您生活愉快！
Sumudu D. Herath
Business Room (2 Beds)
Stayed in Apr 2025
Business traveller
19 review
10/10
Outstanding
Posted on May 28, 2025
Very nice location and alot going on in the surroundings. Many bars and restaurants and open theater right infront of. Mostly japanese stuffs.
Response from Property: 親愛的賓客您好！非常感謝您選擇入住我們酒店，同時感謝您對我們酒店在評分上的全面肯定。我們非常需要您的入住反饋，這對於我們來説是至關重要的，因為得到更多詳細的細節點評，才能使我們不斷的提高服務水準，為每一位來賓提供親切周到的入住體驗，以及讓您心滿意足的享受商務旅程。再次感謝您的高分激勵，我們全體員工期待着為您的下次入住提供更好的服務，祝您生活愉快
Guest User
Featured Queen Room
Stayed in Apr 2025
Solo traveller
58 review
10/10
Outstanding
Posted on May 6, 2025
Nice hotel placed in an alive neighborhood center Japanese oriented. The room was clean and the breakfast included honest. Nice welcome gift with some snacks.
Response from Property: 尊敬的賓客，非常感謝您對我們酒店的好評，我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定，有個舒心的體驗是我們每一個服務人員的初衷。您選擇我們給予的信任，我們自然用全酒店人員的努力換您一個笑臉，您住的舒適滿意則是我們最大的心願和期許。期待您的下次光臨~！
R.P.T.S
Business Queen Room
Stayed in Jun 2025
Couple
41 review
10/10
Outstanding
Posted on Jul 31, 2025
Great location, great service. Lots to do right downstairs.
Response from Property: 尊敬的賓客，非常感謝您對我們酒店的好評，我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定，有個舒心的體驗是我們每一個服務人員的初衷。您選擇我們給予的信任，我們自然用全酒店人員的努力換您一個笑臉，您住的舒適滿意則是我們最大的心願和期許。期待您的下次光臨~！
Ozziek
Featured Queen Room
Stayed in Jan 2025
Solo traveller
20 review
10/10
Outstanding
Posted on Apr 20, 2025
Really fancy has all the things you need great location with many great restaurants around it
Response from Property: 感謝您對我們的支持與信賴，您簡短的幾句肯定勝過無數的讚美，我們簡直感激涕零。格雅酒店希望能有更多的機會為您和您身邊的人提供服務。我們誠摯期待您的再次光臨！可以繼續為您提供專業的服務以及完美的入住體驗！我們也需要您的繼續支持！讓我們攜手，不斷地前進！
Guest User
Deluxe Queen Room
Stayed in Jun 2024
Business traveller
6 review
9.5/10
Amazing
Posted on Aug 17, 2024
Very convenient, with lots restaurant available nearby, and the supermarket just next to it. As per all hotels rooms located at industrial area. All room with smokes smell even though the hotel management named it Non-smoking room but you can find an ashtray place in the room
Response from Property: Hello, distinguished guests! Thank you very much for choosing to stay at the Oriental Gate Hotel in Jinji Lake, Suzhou and share your experience. Some guests will forget that smoking is prohibited in the room, and it is impossible for the hotel to supervise guests 24 hours a day. Ashtrays are provided to prevent guests from throwing cigarette butts into the dustbin or linen and other locations to start a fire. Thank you again for your high score encouragement. All our staff are looking forward to providing better service for your next stay. I wish you a happy life.
Jellyfishu
Business Queen Room
Stayed in May 2025
Travelling with friends
28 review
10/10
Outstanding
Posted on Aug 21, 2025
Goood location. Easily walk to the center! Love it
Response from Property: 尊敬的賓客，非常感謝您對我們酒店的好評，我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定，有個舒心的體驗是我們每一個服務人員的初衷。您選擇我們給予的信任，我們自然用全酒店人員的努力換您一個笑臉，您住的舒適滿意則是我們最大的心願和期許。期待您的下次光臨~！
Guest User
Featured Queen Room
Stayed in Feb 2025
Family
8 review
10/10
Outstanding
Posted on Mar 12, 2025
Nice hotel, we stayed for one night. Convenient, close to the center.
Response from Property: 十分感謝您選擇格雅酒店陪伴您度過美好的時光，也感謝您在百忙中給我們最真誠的評價，給予我們的肯定。酒店前台24小時員工都是在崗的，下次您入住有什麼問題可以第一時間詢問前台，我們會竭誠為您服務，希您下次來蘇州遊玩依然願意選擇格雅酒店，祝您生活愉快！
Guest User
Featured Queen Room
Stayed in Apr 2025
Couple
2 review
8.0/10
Very Good
Posted on Jul 23, 2025
Just kind of mid, food wasn’t terrific either
Response from Property: 十分感謝您選擇格雅酒店陪伴您度過美好的時光，也感謝您在百忙中給我們最真誠的評價，給予我們的肯定。酒店前台24小時員工都是在崗的，下次您入住有什麼問題可以第一時間詢問前台，我們會竭誠為您服務，希您下次來蘇州遊玩依然願意選擇格雅酒店，祝您生活愉快！
Macca0303
Business Queen Room
Stayed in Nov 2024
Couple
25 review
10/10
Outstanding
Posted on Jan 22, 2025
Pleasant stay again in the heart ❤️ of SIP SUZHOU. Highly recommend 👌
Response from Property: 十分感謝您選擇格雅酒店陪伴您度過美好的時光，也感謝您在百忙中給我們最真誠的評價，給予我們的肯定。酒店前台24小時員工都是在崗的，下次您入住有什麼問題可以第一時間詢問前台，我們會竭誠為您服務，希您下次來蘇州遊玩依然願意選擇格雅酒店，祝您生活愉快！
Guest User
Deluxe Queen Room
Stayed in Nov 2024
Solo traveller
1 review
10/10
Outstanding
Posted on Dec 29, 2024
Excellent all round. Friendly staff, nice room. Great location.
Response from Property: Thank you for your support and trust in us. Your few words are definitely worth countless compliments. We are so grateful. Geya Hotel hopes to have more opportunities to provide services to you and the people around you. We sincerely look forward to your visit again! We can continue to provide you with professional services and a perfect stay experience! We also need your continued support! Let us join hands and keep moving forward!
Anonymous User
Featured Queen Room
Stayed in Oct 2024
Travelling with friends
26 review
10/10
Outstanding
Posted on Nov 12, 2024
Stuff were friendly. Nicely located with a shopping mall right outside.
Response from Property: Perhaps a gentle smile, a satisfactory comment, like the warm sun in winter and the spring breeze in summer, gives us hope and motivation. Every positive comment carries the recognition of our work. Thank you for your praise and support, and grateful for your company along the way!