Vienna International Hotel (Suzhou University Town Yuexi subway station store)

There are plenty of parking spaces, so it’s more convenient to drive there. 1. When you go out, you can ask the front desk to scan the code. They will not take the initiative to ask. You need to take the initiative yourself; 2. I made a last-minute reservation and checked in. When I entered the room I was given for the first time, an uncle was repairing it. When I called to change rooms, the staff showed no apologies throughout the process; 3. There was no shampoo in the room. When I called the staff, the first reaction was to question it. They clearly informed me that the shampoo position was empty before asking the robot to deliver it; 4. I wanted to ask for two more bottles of mineral water but was told that there are only two bottles in a room and any more would be charged? This is really my first time seeing this, maybe I am ignorant; 5. The rest is that the cleanliness of the room is really hard to describe. You can look at the photos for yourself; Finally, linens, etc. are okay, and it is okay for simple overnight needs, but if you are more particular, you should choose carefully.

The worst hotel experience in Vienna. They treat customers as if they are careless. If they want something, they will tell the service staff that they are off duty. When issuing invoices in the morning, they are actually off duty. No one comes, so there is no way to issue invoices.

It took two room changes before I found a room with no peculiar smell. The room facilities were old and the soundproofing was not good. I wouldn't have stayed here if it wasn't close to where I wanted to go. Anyway, don’t come here again next time

The toilet was not wiped at all and the urine stains were still on it. I asked the cleaning lady to come over and wipe it again. I bought a disposable quilt cover and toilet mat.

It’s hard to put it into words. The original impact on this brand was very good, but this time it really made me get to know it again! 1. The toilet🚽 is a very basic facility in the hotel. If there is a problem with the toilet, all the customers’ perceptions will be subverted. 2. The sound insulation effect is not good, which is a bit unexpected. The facilities look quite new... 3. I don’t know how to replenish mineral water. It may be because of the National Day. I understand... 4. Although it is the National Day, everyone can understand, but we can still clearly distinguish between good and bad. This is the difference...

This is the first time I have stayed in such a bad Vienna. It is not even as convenient as the city. There is no staff to deliver water at night. The toilet is not working well and there is no shower gel. The hotel facilities are old and the service is not good. I do not recommend staying here.

Not satisfied at all, even though the compulsory consumption was not allowed, money was deducted

The garbage can no longer be garbage! Serious noise in room 702! The hotel claims that the outdoor unit of the air conditioner is noisy, but the hotel clearly stated that this kind of noise is very normal! And every room has air conditioning outdoor unit sound! There is no air conditioning in my room, and I have to pay for the noise from the outdoor unit in the next room! I couldn't sleep early in the morning and negotiated with the hotel! Was told there would be no full refund! You need to pay the hourly room fee! You really can’t stay in a rubbish hotel! *** Still talking about running trains! ! !