Munich Hotels with Pools

Everything was great. The hotel is beautiful and conveniently located near the Christmas market. One small issue was that the breakfast restaurant seemed understaffed, which caused the service to be a bit slow and the staff to appear slightly stressed. This is understandable, but better staffing or management could make the service feel warmer and more pleasant.

The hotel's location is excellent, and the facilities are modern. The breakfast restaurant has a great view and the food is delicious.

The hotel is great. The lobby is very clean, and the front desk staff speak English and are very patient. They even specifically noted our request for twin beds. The lady at the front desk also helped us with our transportation questions. The room is spacious, and the breakfast offers a good variety.

The room facilities themselves weren't really an issue, but the soundproofing was terrible. I could hear everything from the next room, especially doors opening and closing. To make matters worse, the guests next door were incredibly noisy at night. They'd come back at 3 or 4 AM every day, talking loudly, singing, and banging on the door. I barely got any sleep.

Mandarin Oriental will never disappoint, this service is particularly excellent, from the front desk to the restaurant to the housekeeping to the concierge, without exception, home away from home is a body. There is a bakery opened in 1703 downstairs, and the prezel with butter is so delicious! The Barn coffee on the corner is good, and it's very hot in Berlin.

This is a good hotel, about a 10-minute walk from one station and 15 minutes from another. It was quiet and green, even though it's near an area with strip clubs and such, which didn't affect our stay. The bed linen was excellent, and the shower temperature ranged from super cold to boiling hot, which we appreciated. However, the floor was dirty; housekeeping didn't clean because we had the 'do not disturb' sign on. You could only get tea for an extra 5 euros, and they'd bring a kettle and a few tea bags. The coffee machine at reception broke on the first day and was paid anyway, but cold still or sparkling water was free, and you could add syrup. We never used the sauna because it was crowded with many naked men and the changing room was communal. When we went in, there was a small naked girl among the men, which made us uncomfortable, so we left. That was a huge disappointment, especially since there are many rooms in the hotel, and everyone wants to use the sauna in the evening. The lobby is large and pleasant; I read a book there, and the staff at the front desk were super professional.

The hotel’s location is excellent, especially for travelers planning day trips, as it is conveniently located near the train station. The staff were warm, friendly, and helpful throughout our stay. Unfortunately, the air conditioning did not work properly during the first two days of our stay. We were given a fan and informed that the hotel was already aware of the issue because other guests had reported it as well. Although we were told the problem would be fixed, we did not notice much improvement. Initially, we assumed the unusually hot weather in Europe was the cause. However, after staying in hotels in two other countries, we realized the problem was specific to this property. The hotel appears to be showing its age, and some facilities could benefit from refurbishment. Overall, the convenient location and excellent staff were definite highlights, but the malfunctioning air conditioning had a significant impact on our experience. Since we usually returned to the hotel exhausted after long days of sightseeing, we were looking forward to resting comfortably. Unfortunately, the temperature in the room remained uncomfortably warm, which made it difficult to relax and get a good night’s sleep.

Service at Bayerischer Hof starts outside, when arriving by car: They take care of your luggage and take the keys to park your car. Reception is very friendly, helpful and effectively under the Corona-Regulations, to provide a good room for you. Breakfast is still good, but before Corona-Times it was definitely better. I only managed a Dinner at Trader Vic's, which is quite nice for tourists, but not the original food I know from Asia myself. The four days at the Bayerischer Hof were the most comfortable time I had this year. And now I plan to be back there in December - same hotel.

The reception was indifferent and unfriendly. When booking, I specified the need for latex pillows and an extra luggage rack in the special requests section, but neither was provided upon check-in. The concierge's service was better. At check-out, I requested the frontdesk to help with my luggage, but no one came to assist. Dinner at the hotel restaurant was also poorly attended to; the service was lukewarm and indifferent, perhaps due to the restaurant's high demand. The food quality was mediocre and did not live up to the website's claim of being the top restaurant in Munich. The Deluxe Room we booked online was advertised as 35-38 square meters, but the actual room was much smaller than expected. In short, aside from the location, everything else fell short of expectations, earning only a mediocre rating. I would likely not stay there again or recommend it to friends; perhaps my expectations were too high, leading to greater disappointment.

I really need to give a bad review. The hotel had soldiers staying because of a football match. They changed my original twin bed to a king-size bed without notifying me, and they didn't tell the agent. Most importantly, when the customer checked in, they gave the customer's room card to open the door and someone was already in the room. This kind of service in a five-star hotel is simply too much.