The Tarbet Hotel

The hotel is facinating, wonderful views, decor a little dated. Outside is a little untidy. Inside it is amazing, a gothic intrigue! All the Reception Staff were brilliant & couldn't do enough for us! Unfotunately the gentleman in charge of the restaurant & bar was not polite or accommodating. We had a ferry to catch & a 3 hour drive and had discussed with the lovely receptionist, plans to have an early breakfast. The gentleman would not acknowledge her request & physically leant over her, grabbed the telephone, continued to make a call, ignoring both us and his colleague. This is an experience I have had where some members of a team cannot cope with current inclusive, working, practices The Receptioninst and her colleagues were very apologetic & kind. Her requests were unacknowledged and so were we. The dinner was average, the breakfast better, later than agreed & the receptionist tried hard to sort things out for us. The other staff in the restaurant were very nice and friendly and couldn't do enough for us. It can be seen that this person is a factor who is affecting the whole experience, not just for us but for the coach load of visitors there at the same time. Going forward I would return to the hotel of course, the bedrooms were clean & wonderful. But if the coalition between the present Restaurant/Bar manager & staff working along side him, doesn't improve, it would be a regretable experience, an obvious disrespectful, discontect, such a shame.

Very friendly staff, we had our 4 legged fur ball with us - every member of staff gave him a great lots of fuss (and treats) its not often you stay somewhere that all the satff are friendly. Room was clean and modern, showers hot. Only negative and its a peronal one was the pillows dispite having 2 theh were on the thin soft side

Hotel has shut down for the winter but still letting rooms. It's very clean and nice but they've turned the heating off in the rooms and there is no hot water. Never been so cold, fortunately we were only only passing through. Staff very helpful with our late arrival.

Floor in the room was incredibly creaky, I’m all for old buildings but you couldn’t move without a creak. Walls are paper thin so you can hear what next doors watching on tv and when they turn it on at 5am wasn’t what I needed! The breakfast was just…. Disappointing to put it politely! It’s a self serve breakfast, greasy, Luke warm food. No toast unless you ask even then it comes black. I would avoid and won’t be back again

The hotel is very conveniently situated at a road junction. Check in was easy, room was clean and tidy. Dinner was good, barman was very helpful and knowledgeable about his beers and whiskies. Unfortunately my room was right next to a busy road, which did interrupt sleep a bit. All staff were helpful and friendly. Parking good.

The hotel was in transition from Bespoke to another owner and lots of work will be needed to bring the hotel up to standard, requests on booking were not applied, though the computer booking system was down as a result of the changeover. Staff friendly, location good. Hotel cleanliness poor carpets in need of thorough cleaning, bedding and bathroom good.

Great location. Had noted previous reviews but have to say the hotel was lovely. Staff were very helpful and friendly. Apart from one older short haired waiter/barman who clearly loves pointing out the bar staff non existent errors. However my husband and myself found his superiority complex amusing. Looking forward to visiting again.