Art Deluxe Hotel

We loved the proximity of this hotel to the airport and to restaurants within walking distance.....the artwork was a bonus! We were kindly upgraded to a larger room, even though we were passing through for an early morning flight which meant departing the hotel @ 1am, so we were only using the hotel for part of our nightly rate, appreciated the breakfast box for the airport :) The bed was very comfortable, shame we didn't have the time to sleep longer in it and the shower excellent. We requested our registration documents as required by Uzbek authorities.....but unfortunately didn't receive them in the drama to get to the airport in the middle of the night! Could have been a disaster, as authorities checked our pile of docs and luckily we had already stayed in Tashkent but in another hotel, who provided our documentation. The really disappointing experience was with the front desk staff, who I'm guessing are carrying out a side business of their own....be warned, it goes like this.... they will see your luggage and say "you need to write a note when ordering your Yandex to the airport notifying the driver of the amount of luggage you have". Little did we know that this then means that we couldn't order Yandex on our phone that we had used successfully 10 or more times throughout Uzbekistan....so the staff member volunteers to order on their phone on your behalf.....and guess what.....a driver appeared out of nowhere instantly and the price originally quoted when we placed our order with Yandex soared from 28000som to 50000som!!! Even more interesting is that our Yandex fare to the airport a week earlier from our lovely ATECA Suites Hotel in Tashkent only charged us 28000som with the same amount of luggage, and kindly helped us with our luggage too…..make your own assumptions from that! Not a pleasant way to end our wonderful time in Uzbekistan....not the money, so much as the principle of what happened. Also be careful exchanging your soms for other currencies @ the front desk.....can't prove it, as the transaction was done in a hurry as we ran out the door....BUT just check the exchange rate on the day and check the US dollars you are given in return!

I really loved my stay at the Art Deluxe Hotel. It's a modern hotel with clean rooms. The staff is amazing. They are friendly and helpful. They went out of their way to help me with my delayed luggage situation. I loved the place so much that I booked a night towards the end of my travel. But, I was a bit disappointed with the allotted room. The room was so congested that the bathroom door didn't open fully. I bumped into the TV a few times. Also, there was a constant sound of water dripping.

The staff bent over backwards to help us, even when late-night delays and chaotic arrivals tripped them up. The rooms are fantastic - very modern, many amenities - and the breakfast was luxurious. A great mid city location (walking distance to Tashkent metro, if that's helpful). Good restaurants and shopping nearby. Oh, and Tashkent, like all Uzbek cities (in my experience) is spotlessly clean and never anything less than kind and friendly.

I choose this place because it was near the airport Look like it s a new hotel or fully renovated not long ago It s simple but clean with great team Food , room service for me , was so good and fresh Room is clean , spacious enough Environment is quiet Bed comfortable , bathroom modern