Brook Red Lion Hotel

On the plus side the breakfast was great, the staff were friendly and the hotel is in a superb central position. However, the room was very dated and didn't appear to have been refurbished since the 1980s. It was absolutely filthy with thick dust and dubious stains, the ancient mattress didn't fit the bed properly and had springs coming through it. The shower was the polar opposite of a power shower and only produced a lukewarm dribble. The tea and coffee was never replenished and the single tiny teacup in the room wasn't replaced with a clean one for the entire stay. The walls are paper thin so it was possible to hear everything going on in the other rooms. I wouldn't stay here again.

Super friendly and warming staff. Breakfast was great Comfy beds

Great hotel with a lot of history to it, and as such a very nice place to stay at. Friendly and approachable staff. Unfortunately, I had booked two rooms without adequate facilities; one room did not have hot water and the other had a malfunctioning shower. Could have been bad luck, and I suspect the hotel management to be able to fix this issue.

NO LIFT and plenty of stairs - Certainly not for people with limited mobility quite a few stairs to get to your room. PARKING across the road at the George Hotel £10 for 24hrs Breakfast not the best could be slightly larger. K

Great place to stay if you are without kids.

I wouldn’t recommend this hotel. Whilst the building is beautiful and full of character, it is long overdue a good clean and some basic maintenance. On arrival, the first thing we done was go back out for some anti bacterial wipes and ear plugs. The bed was lumpy, the sheets too small and ripped, the curtains were in shreds, the room was cramped and grimy, the radiators had no way of turning off so it was sweltering (February), had to ask for use of iron and hair dryer. The bathroom was basic, bad lighting, towel rail disconnected, bit smelly, useless shower, small towels, everything very shabby and long long overdue for replacement. Back to the earplug - our main problem was we were in room 2, which is at the front of the hotel on the high street, right opposite a very noisy bar and a night club. NO SLEEP, literally no sleep until the grand finale of a fight outside our room at 0430 am then eventually it quietened down in time for our 0700 alarm. The worst of it was it ruined what should have been a wonderful next day for us as we were just so tired, we left our event early and forfeited the second night we had already paid for as we couldn’t bare to spend a second night. I’m disappointed there was no warning about the noise we would encounter, the building is old so the windows do little to block anything out and we were booked for Friday and Saturday nights. If we had known we would have booked elsewhere for what should have been a very special weekend.

It's a very old property and a bit run down in places but has lots of character. The staff were very helpful and considerate allocating me a quieter room. It was a cold night but the hotel was heated well. The bathroom and bed was ok, but there was only a small TV in the room. The breakfast options were a bit limited but the cooked breakfast was reasonably good. Overall a good stay and at a reasonable price.

Nice old building. The bathroom could do with being upgraded , black grouting and broken tiles . Shower wasn’t very good . Slow and took ages to get to the right temperature. No heater in the bathroom. Bed was too hard and too many stairs to climb for us as we are elderly. The staff were ok and willing but we thought they had parking facilities as on the web site is says discounted parking but you have to park in a car park owned by another company not on site .