Guest Reviews of Wyndham Grand Plaza Royale Ningbo
9.5/10
Outstanding
2809 reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.6
Amenities9.3
Service9.6
Cleanliness9.6
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All reviews(2809)
Positive reviews(2772)
Reviews with photos/video(622)
Delicious breakfast(215)
Friendly front desk staff(110)
Close to train station(92)
Offers pick-up/drop-offs(50)
Clean pool(43)
Great swimming pool(43)
Delicious buffet(25)
Has facilities for children(24)
Negative reviews(37)
Guest User
Supreme Twin Size Room (Building A)
Stayed in Sep 2026
Family
18 reviews
9.7/10
Amazing
Posted on Oct 9, 2026
Great location in the historic Haishu District of Ningbo. It's within walking distance to Ningbo Railway Station (about 10 minutes). Metro Line 4 is also right here, offering direct access to Dongqian Lake. Yuehu Park is just outside the door, and Tianyi Pavilion, Drum Tower, City God Temple, and other attractions are all in this neighborhood, making it very convenient for strolling around. There are plenty of dining options nearby, ranging from internet-famous eateries and time-honored brands to local neighborhood hole-in-the-wall spots.
Cleanliness: Clean.
Room View: A faint view of Yuehu Park.
Service: Staff nodded and greeted us, and evening turndown service included scented incense and milk delivered to the room.
Room Facilities: A bit old, but otherwise flawless.
Original textTranslated by Google
Response from Property: 尊敬的顧客,感謝您入住寧波華僑温德姆至尊豪廷大酒店並分享如此細緻的體驗。很高興您認可我們的地理位置:步行可達寧波站,地鐵4號線也便捷前往東錢湖;出門便是月湖公園,天一閣、鼓樓、城隍廟等景點就在一圈,便於您盡情週末漫遊。我們也特別感謝您對衞生的肯定,以及您提到的服務細節——點薰香與晚間送牛奶讓旅途更温暖。關於房間設施略顯老舊的反饋,我們已認真重視,期待在您下次到訪時為您帶來更舒適、更完善的體驗。
Yanchifaqing
Building B Deluxe Twin Room
Stayed in Sep 2026
Family
26 reviews
10/10
Outstanding
Posted on Oct 6, 2026
The room was very spacious, clean, and tidy. The hotel facilities were complete, and the service was excellent. The location is also great, with convenient transportation. I will definitely stay here again next time.
Original textTranslated by Google
Response from Property: 您好,特別感謝您選擇寧波華僑温德姆至尊豪廷大酒店並分享本次入住體驗!很高興得知您覺得房間寬敞、衞生乾淨整潔,同時對酒店設施齊全與服務質量給予了肯定。我們也很開心您認可酒店的地理位置與交通便利,讓您的出行更省心順暢。期待您再次光臨,繼續感受我們為您帶來的舒適與用心!
Leoㄌㄧㄠ
Supreme Twin Size Room (Building A)
Stayed in Sep 2026
Family
30 reviews
9.5/10
Amazing
Posted on Oct 5, 2026
The room was a little old, but all the facilities worked. The service was absolutely superb, from the front desk to housekeeping, everyone was great. However, while the breakfast looked luxurious, the contents were a bit disappointing. It wasn't very refined, even though it had a bit of everything. It just lacked a certain something. There were too many people at breakfast; if you left your seat to get something, someone would immediately sit down, thinking you had finished and left. Ms. Shi, one of the service staff, provided excellent service. She even gave us some small gifts before we left. I will definitely look for her again next time.
Original textTranslated by Google
Response from Property: 親愛的客人,您好!非常感謝您抽空分享入住體驗,對您在寧波華僑温德姆至尊豪廷大酒店感受到的貼心服務我們也特別開心。從前台到客房服務都讓您覺得“超級好”,並且還由石小姐為您送上臨行小禮物,您的認可我們會認真傳達給相關團隊。同時也真心感謝您對客房與早餐細節提出的想法。您提到房間略顯舊、早餐雖看起來豐富但精緻度和風味還有提升空間,以及高峯時段取餐動線帶來的不適,我們已記錄並會與相關團隊覆盤優化,努力讓每一位賓客都能獲得更舒適、更加到位的用餐體驗。期待您下次再來找石小姐,也期待用更精心的細節回到您的期待。
Guest User
Building B Deluxe Double Bed Room
Stayed in Sep 2026
Family
1 reviews
10/10
Outstanding
Posted on Oct 4, 2026
The high-speed rail pickup service was very thoughtful, and they even upgraded us to a suite. There's complimentary coffee at the front desk. The hotel's pool is also excellent, with a comfortable water temperature of 28 degrees, perfect for kids. The gym equipment is disinfected promptly, and Ms. Tian Yuxin, who works at the pool and gym, was also very attentive and provided great service.
Original textTranslated by Google
Response from Property: 親愛的客人,感謝您選擇寧波華僑温德姆至尊豪廷大酒店並分享這次温馨的入住體驗。很高興您感受到我們在高鐵接站上的貼心安排,也為您準備了升級套房,能讓旅途更從容。聽到前台咖啡自取、泳池水温28度適合小朋友,以及健身器械消毒及時、泳池健身的田豫欣小姐姐服務細緻,您每一句肯定我們都格外珍惜。期待您與家人再次回到酒店,繼續享受舒適與安心。
Yejia…
Executive Suite - with View (Building A)
Stayed in Aug 2026
Couple
2 reviews
10/10
Outstanding
Posted on Sep 10, 2026
The hotel's location is a huge plus, right near Tianyi Pavilion and Moon Lake, both within a 10-minute walk. Although the hotel has been open for a while, it's generally well-maintained. The suite I stayed in wasn't huge, and it was a bit disappointing that there was no TV in the living room. The buffet dinner included in the package was a pleasant surprise; it was crab season, so there were plenty of swimming crabs. I had originally planned to find food elsewhere, but ended up having the buffet dinner at the hotel for both nights. The staff were very attentive and always greeted us warmly. The two little parrots by the front desk were particularly cute, and I always stopped to interact with them when passing by.
Original textTranslated by Google
6/9
Response from Property: Dear Guest, Thank you for choosing the Wyndham Grand Ningbo and sharing your stay experience. We are delighted that you appreciate the hotel's convenient location, within walking distance of nearby attractions such as Tianyi Pavilion and Moon Lake; we also appreciate your positive feedback on the room maintenance and staff service. Regarding your complaint about the suite's living room TV, we have carefully noted it. We are truly pleased to learn that the swimming crab buffet dinner during the fishing season delighted you and led you to choose to dine at the hotel multiple times. Thank you again for your detailed feedback, and we look forward to your next visit. We will continue to provide you with even more comprehensive and thoughtful service.
Mick85
Supreme Suite (Building A)
Stayed in Jul 2026
Business traveller
3 reviews
10/10
Outstanding
Posted on Sep 6, 2026
Room was very nice, clean and with powerful air conditioning to keep it cool. Comfortable bed and pillows. For some reason the signs on the hallway said ladies' floor, but I only saw guys there including myself. 🤔
Service was good and polite. Was shown to the elevator from the reception. Not everyone spoke English very well, but some of the staff did. Business center with good service once I needed to print and scan some documents.
Good breakfast with plenty of options. On one morning the coffee was served to the table, another morning it wasn't.
Location is very central in Ningbo, close to the railway station and center. Not too far from the airport either.
Response from Property: Dear Guest, thank you for choosing Wyndham Grand Ningbo and sharing your stay experience. We are pleased to learn that you were satisfied with the cleanliness and comfort of your room, the effectiveness of the air conditioning, and the quality of your bed and pillows. We also appreciate your recognition of the courteous service and helpful directions at the front desk, and the support you received from the business center regarding printing and scanning. We sincerely apologize for the discrepancy between the hallway signage and the actual floor information, and for the differences in coffee delivery arrangements during breakfast, and we have recorded your feedback. We look forward to your next visit and continuing to provide you with an even better stay experience.
Anonymous User
City View King Size Room(Building A)
Stayed in Jul 2026
Family
3 reviews
10/10
Outstanding
Posted on Sep 4, 2026
This is a 5 star hotel with very good customer service, bell ladies, butler, front desk and driver were very helpful, polite with smile and kind, they were always willing to help. Also provide,fruits basket daily and free transport service to Ningbo train station. Will definitely come again.
Response from Property: 尊敬的客人,您好!非常感謝您對寧波華僑温德姆至尊豪廷大酒店的高度評價與認可。得知行李員、管家、前台及司機為您提供了熱情周到、全程面帶微笑的服務,我們深感欣慰;同時,您對酒店每日水果籃及來回寧波火車站免費接送服務的肯定也讓我們倍感鼓舞。我們將繼續以更細緻的服務為您帶來安心與舒適的入住體驗。期待您再次光臨,歡迎您下次再來。
Guest User
Building B Deluxe Double Bed Room
Stayed in Jun 2026
Other
2 reviews
10/10
Outstanding
Posted on Jul 24, 2026
The Executive Lounge snacks are delicious, and the fruit is very fresh. The coffee and tea are excellent, especially with the great service from Lois.
Original textTranslated by Google
Response from Property: Dear Guest, Thank you for choosing Wyndham Grand Ningbo and sharing your stay experience. We are delighted to learn of your positive feedback on the snacks, fruits, coffee, and tea in the Executive Lounge. We especially appreciate your recognition of Lois's service; your praise is a great encouragement to our team. We will continue to maintain our meticulous and attentive service standards and sincerely look forward to your next visit.
Anonymous User
TianYiPavilion King Size Room(Building A)
Stayed in May 2026
Family
7 reviews
10/10
Outstanding
Posted on Jun 11, 2026
My parents were very satisfied. The location is super convenient, just a short walk to Tianyi Pavilion. From the window, you get a panoramic view of the city, and Yuewu Lake Park is right downstairs. The staff at the entrance were very responsible, thumbs up!
Original textTranslated by Google
Response from Property: Dear Valued Customer, Thank you for choosing Wyndham Ningbo Chinatown Hotel. Our hotel is located in the city center, very close to scenic spots and plazas. Furthermore, the balcony of our 19th-floor Executive Lounge offers panoramic views of Ningbo's most bustling downtown commercial district. We look forward to your next visit!
Guest User
Supreme Twin Size Room (Building A)
Stayed in Apr 2026
Travelling with friends
2 reviews
9.0/10
Great
Posted on Jun 8, 2026
My friend and I enjoyed our stay here. We stayed here for 3 nights. After 8.30pm, the hotel provides complimentary 热牛奶 and 黑米粥.
Besides this, they also provide complimentary essential oil for relaxation. In addition, there is milk and 艾草(Artemisia argyi) where you can place it in your bath.
It was very heartwarming to receive a greeting message from the 管家 when we were back to the hotel after a long tiring day.
Overall, my friend and I are very satisfied with the hotel and the good service of their staff.
Response from Property: Thank you so much for your lovely review! We’re delighted that you and your friend had a wonderful 3-night stay. We greatly appreciate you taking the time to share your experience. Glad our night snacks, aromatherapy and bath supplies brought you comfort after your busy days. Your kind words about our butler and staff mean a lot to us. Hope to see you and your friend again in the future!
Mandy GAO 324
Building B Deluxe Double Bed Room
Stayed in Apr 2026
Business traveller
6 reviews
10/10
Outstanding
Posted on Jun 3, 2026
Our conference was held at the Ningbo Park Hyatt Wyndham Grand Hotel, so for convenience, I booked this hotel. And wow, the experience was fantastic! 🥳(≧∇≦)ノ
✨ **Conference Refreshments | Abundant & Delicious** (๑˃̵ᴗ˂̵)و
The conference refreshments were incredibly varied and satisfying 🍪🍓, with both sweet and savory options. It was perfect for recharging during breaks, and the conference hospitality was very thoughtful 👍. My only minor complaint is the poor soundproofing. We were having a serious academic conference, but the noisy wedding banquet next door was incessant [facepalm].
💖 **All-Staff Service | The Warmest Welcome** ヽ(✿゚▽゚)ノ
As soon as we arrived, our dedicated butler, Coke Shi, was there to greet us 🛎. From the lobby manager to the cleaning staff, everyone was all smiles 😊. They'd proactively say hello in the hallways, respond super fast to requests, and went above and beyond to help. The service was as meticulous as Haidilao! Plus, the airport shuttle was very comfortable 🚗, and on the first day, we even received a special souvenir gift with Ningbo characteristics 🎁.
🧹 **Environment & Hygiene | Clean & Comfortable** ✨
The entire room was impeccably clean, with no stains in the corners; everything was meticulously maintained, making for a worry-free stay. While the hardware showed a bit of its age 🏨, the daily maintenance and upkeep were quite good, and the facilities were in working order!
🛏 **Room Details | Pros and Cons** (´・ω・`)
✅ The room was super spacious, open, and bright; for bathing, they thoughtfully provided disposable bath liners 🛁, milk bath & bubble bath ingredients 🥛, and even proactively delivered aromatherapy essential oils 🕯. In the evening, we received complimentary warm black rice porridge 🍲, which was a lovely, stomach-warming touch before bed!
❌ **Minor drawbacks:** The giant mirror in the room created a slightly spooky ambiance 😱; the decor style could be improved. The older wiring layout resulted in an odd bathroom design, with the toilet hidden behind the door, making the flow a bit awkward.
📍 **Location | Absolutely Superb for Travel** ₍˄·͈༝·͈˄₍♡
Located in a prime downtown area 🥇, you can easily walk to famous attractions like Tianyi Pavilion 📖, Moon Lake, and Drum Tower. Shared bicycles and electric scooters are readily available right outside 🛵🚲. The hotel is a short drive to the train station and airport, making transportation incredibly convenient and accessible in all directions!
🍜 **Surrounding Food | Never Go Hungry** (≧∇≦)ノ
The area around the hotel is brimming with snack stalls 🥟, offering yellow croaker noodles 🍜, steamed buns 🥣, wontons 🥢, and a vast array of local Ningbo breakfast items. Booking a room without breakfast is definitely not a loss; you can simply search for food and step out to eat. 🍳🥓🍟🍖🍝🫕 The local vibe is absolutely fantastic!
**Summary** 📝: This is a classic five-star hotel with minor flaws that don't overshadow its brilliance 🌟. It's suitable for both conferences and leisure travel, with service and location being its strong suits. The small imperfections don't detract from the overall stay experience, making it a top choice for conferences or vacations in Ningbo!
Original textTranslated by Google
6/8
Response from Property: Dear Guest, thank you so much for your perfect and detailed review! It was an honor to host your academic conference. We were delighted that you appreciated the details, such as the conference refreshments, butler service (Coke Shi), concierge service, Ningbo souvenirs, and the evening black rice porridge. We sincerely apologize for the noise from the wedding banquet next door that disturbed our conference. We have adjusted the venue layout to better separate the banquet and conference floors. As the hotel has been open for some time, the facilities are slightly dated. Our maintenance team will continue to optimize aspects such as the room mirrors and bathroom layout. Located in the city center, it's within walking distance of Tianyi Pavilion, Yuehu Lake, and the Drum Tower, and surrounded by a plethora of Ningbo's distinctive cuisine. These minor flaws do not detract from the overall experience. We will continue to improve and look forward to your next stay for your conference or leisure trip!
Zhaomushangedaye
Supreme King Size Room(Building A)
Stayed in Apr 2026
Business traveller
24 reviews
10/10
Outstanding
Posted on Aug 3, 2026
This is a well-established hotel with a rich history and excellent service. Its location is unbeatable; you can step right out and explore Tianyi Pavilion, and the surrounding old streets offer a complete range of amenities, making it even more convenient. It's also within easy walking distance of the high-speed train station.
Original textTranslated by Google
Response from Property: 尊敬的客人,您好!感謝您選擇寧波華僑温德姆至尊豪廷大酒店並分享此次入住體驗。得知您對酒店深厚底藴、周到服務以及優越區位給予認可,我們深感榮幸。酒店毗鄰天一閣月湖景區,周邊古街與商業配套日益完善,同時臨近交通樞紐,能夠為賓客的休閑出行與商務往來帶來便利,我們倍感欣慰。您的肯定是對我們莫大的鼓勵,誠摯期待您再次光臨。
carrisa
TianYiPavilion King Size Room(Building A)
Stayed in Mar 2026
Other
6 reviews
9.5/10
Amazing
Posted on Apr 19, 2026
The A block's decor definitely shows its age, but it's impeccably clean, and the service is absolutely fantastic. The butler was always attentive, and in the evenings, they provided essential oils for aromatherapy, disposable bath liners, and herbal bath sachets. Every staff member greeted us politely. The location is perfect, right next to Tianyi Pavilion and Moon Lake, making it super convenient to walk to both.
Original textTranslated by Google
Response from Property: Thank you for your thoughtful review! We are delighted that you appreciate our service and location so much. While Building A does have a classic, vintage feel, we always prioritize cleanliness and strive to compensate for any minor shortcomings in our facilities with attentive service. We look forward to your next visit and will continue to refine our services to provide you with an even better stay!
Guest User
Building B Deluxe Double Bed Room
Stayed in Mar 2026
Travelling with friends
3 reviews
10/10
Outstanding
Posted on Apr 19, 2026
First time staying at this hotel, and it didn't disappoint – truly a five-star experience with five-star service! From the round-trip high-speed train station shuttle service to the check-in, everything was warm and attentive. The environment is clean and elegant, and the breakfast is rich and delicious. It was a truly excellent experience, highly recommended! ^_^
Original textTranslated by Google
Response from Property: Thank you so much for your recognition and thoughtful review! We are delighted that your first stay did not disappoint you, and we truly appreciate your five-star service. Your strong recommendation is the best encouragement for us, and we look forward to seeing you again soon to continue providing you with a safe and comfortable stay!
LB70
TianYiPavilion King Size Room(Building A)
Stayed in Mar 2026
Business traveller
1 reviews
10/10
Outstanding
Posted on Apr 16, 2026
Great hotel very near the train station (it takes less than 10min by walk).
Big room, very modern and the price was quite reasonable for this quality of features. Too bad I could not enjoy the pool (no time).
The western restaurant was a bit under the level of the hotel.
Strongly recommended !
Response from Property: Dear Guest,Thank you so much for taking the time to share your wonderful review! We are delighted that you enjoyed our convenient location close to the train station, spacious modern rooms, and great value for money.We’re sorry to hear you didn’t have time to experience our pool and that the Western restaurant did not fully meet your expectations. Your feedback is very valuable to us and will help us improve our dining service.We truly appreciate your strong recommendation and look forward to welcoming you back soon for a more complete experience.