Tianjin Heping District Hotels

My recent stay at Four Seasons Tianjin was nothing short of exceptional. What truly sets this property apart is the remarkable staff who consistently went above and beyond to create a memorable experience. Even before arrival, Duty Manager Qiqi was preparing for my stay despite being on leave. Learning it was my first visit to Tianjin, she thoughtfully arranged a stunning room with panoramic skyline views that made for a perfect introduction to the city. The moment I arrived at the driveway, David from concierge greeted me personally. His Golden Key designation was evident in his impeccable professionalism and knowledge throughout my stay. Check-in with Olivia at the front desk was seamless. She had clearly familiarized herself with my preferences beforehand, making the process efficient while still providing a warm, personalized welcome and comprehensive overview of the property's facilities. Though working behind the scenes, Communications Coco and her team functioned like personal butlers, anticipating needs wherever I went. When I needed a garment bag for my suit to simplify air travel, a simple text through their live chat service was all it took - Coco went the extra mile to ensure it was delivered promptly. Breakfast service was where Alice truly shined. After noticing me select a passion fruit, she immediately appeared with a spoon without being asked and offered to prepare fresh-squeezed juice to complement my meal. This level of attentiveness and personalization defines the Four Seasons experience. While I never encountered the housekeeping team directly, their impeccable work spoke volumes. The turndown service particularly impressed me - the consistently prepared ice in the room during evening turndown demonstrated the brand's commitment to maintaining standards across all properties. What's remarkable is how each staff member made such an impression that I've remembered their names - a rarity in my hotel experiences. Every team member embodied the golden rule of treating others as they would wish to be treated themselves. I'm genuinely grateful for the exceptional care and will absolutely return when next in Tianjin. This property represents the Four Seasons brand at its finest.

Title:** An Unforgettable Stay – Highly Recommend! **Rating:** ⭐⭐⭐⭐⭐ (5/5) From the moment I walked in, I was greeted with warm smiles and exceptional hospitality. The staff went above and beyond to make sure my stay was comfortable and memorable. **The Room:** I stayed in a deluxe room and it was absolutely stunning. The room was spacious, impeccably clean, and beautifully designed with modern amenities. The bed was incredibly comfortable, and I slept like a baby every night. The view from the balcony was breathtaking, especially during sunrise. **Amenities:** The hotel offers a wide range of amenities that cater to every need. The pool area was serene and well-maintained, perfect for relaxing after a long day of exploring. The gym had state-of-the-art equipment, and the spa services were top-notch – The complimentary breakfast was delicious, with a variety of options to suit all tastes. **Location:** The location couldn’t have been better. It’s conveniently located near trains and shopping making it easy to explore the area. Despite being in the heart of the city, the hotel was surprisingly quiet and peaceful. **Service:** What truly sets this hotel apart is the exceptional service. Every staff member I encountered was friendly, professional, and attentive. Special shoutout to [staff name, if applicable] for going the extra mile to ensure I had everything I needed. Their attention to detail and genuine care for guests made all the difference. **Final Thoughts:** this hotel offers everything you need for a perfect stay. I will definitely be returning on my next trip !Thank you for such a wonderful experience!

Second time staying here. Have pasted my previous review below and it still stands. Great hotel and would definitely book again! Location is perfect - a 15 minute walk from Tianjin Railway Station and right in the centre of town. It's in the middle of the pedestrian shopping area so fantastic eating, drinking and shopping options on your doorstep. Rooms are slightly small but very clean, very well equipped and comfortable. Staff at the front desk are very helpful and friendly

Hotel is very comfortable and clean and located in a nice quiet neighborhood place. Easy access to metro and shopping areas by taxi or a short walk. Customer service was okay, day staff had someone who spoke English . Night staff had only Chinese speaking staff but when we got an issue she sorted our issue using the translate app and made sure we were comfortable. We got complimentary breakfast which was ok,a blend of western and Chinese. Make sure to close your windows at night or noise out on the street will distract your sleep. Highly recommended.

Staff can't speak English. Difficult to understand. I requested shower cap. They said don't have it. But I saw Chinese people got it. I think they should have take care foreigner customers as same Chinese customers.

The staff had been very friendly and helpful. The shop and restaurant is downstairs which is convenient. Subway is across the strew so it’s easy to travel . Overall great hotel and will be back here in the future

For some reason the staff at the front desk kept insisting our original tatami room we booked was very small so we got upgraded to a bigger room for free even though we said it was fine. The photos uploaded are not the tatami room! Everything was great, room was clean and spacious. We had a comfortable stay. Location was fantastic, 1min walk to Jinwan Square station and ＜10mins to Tianjin station. Many food options nearby.

great and convenient location, except slightly far from the metro station. the place and environment is perfect. clean units. might be difficult to find this place for the first time as local map and GPS might bring you to the other entrance. but once you know how to go to the hotel, it is easy to travel and move around in tianjin

Came to Tianjin for tourism and booked this hotel on Ctrip, 50 meters from Binjiang Avenue Pedestrian Street. Close to major shopping malls, the pedestrian street is dotted with all kinds of Tianjin specialty food and snack shops, and the night scene is as prosperous as during the day. The hotel is well-equipped, comfortable, clean and tidy. The front desk staff is very attentive and meticulous in their service. The breakfast is rich in variety and is worth recommending to everyone. I will continue to stay in this hotel next time I come to Tianjin.

excellent service .enjoy my three nights stay.Ms Bai is a.very helpful n approachable staff an asset to the hotel industry. keep up the good work