Tianjin Heping District Hotels

My recent stay at Four Seasons Tianjin was nothing short of exceptional. What truly sets this property apart is the remarkable staff who consistently went above and beyond to create a memorable experience. Even before arrival, Duty Manager Qiqi was preparing for my stay despite being on leave. Learning it was my first visit to Tianjin, she thoughtfully arranged a stunning room with panoramic skyline views that made for a perfect introduction to the city. The moment I arrived at the driveway, David from concierge greeted me personally. His Golden Key designation was evident in his impeccable professionalism and knowledge throughout my stay. Check-in with Olivia at the front desk was seamless. She had clearly familiarized herself with my preferences beforehand, making the process efficient while still providing a warm, personalized welcome and comprehensive overview of the property's facilities. Though working behind the scenes, Communications Coco and her team functioned like personal butlers, anticipating needs wherever I went. When I needed a garment bag for my suit to simplify air travel, a simple text through their live chat service was all it took - Coco went the extra mile to ensure it was delivered promptly. Breakfast service was where Alice truly shined. After noticing me select a passion fruit, she immediately appeared with a spoon without being asked and offered to prepare fresh-squeezed juice to complement my meal. This level of attentiveness and personalization defines the Four Seasons experience. While I never encountered the housekeeping team directly, their impeccable work spoke volumes. The turndown service particularly impressed me - the consistently prepared ice in the room during evening turndown demonstrated the brand's commitment to maintaining standards across all properties. What's remarkable is how each staff member made such an impression that I've remembered their names - a rarity in my hotel experiences. Every team member embodied the golden rule of treating others as they would wish to be treated themselves. I'm genuinely grateful for the exceptional care and will absolutely return when next in Tianjin. This property represents the Four Seasons brand at its finest.

The staff had been very friendly and helpful. The shop and restaurant is downstairs which is convenient. Subway is across the strew so it’s easy to travel . Overall great hotel and will be back here in the future

It's a good place if you want an apartment. It's abt a 10 min walk to the subway from where you can quickly get to Tianjin railway station and the riverfront. Having a washing machine was nice and everything worked well. There's not really any restaurants or shops in the building but on the main street there's a McD, two 7-11s and some local restos.

Title:** An Unforgettable Stay – Highly Recommend! **Rating:** ⭐⭐⭐⭐⭐ (5/5) From the moment I walked in, I was greeted with warm smiles and exceptional hospitality. The staff went above and beyond to make sure my stay was comfortable and memorable. **The Room:** I stayed in a deluxe room and it was absolutely stunning. The room was spacious, impeccably clean, and beautifully designed with modern amenities. The bed was incredibly comfortable, and I slept like a baby every night. The view from the balcony was breathtaking, especially during sunrise. **Amenities:** The hotel offers a wide range of amenities that cater to every need. The pool area was serene and well-maintained, perfect for relaxing after a long day of exploring. The gym had state-of-the-art equipment, and the spa services were top-notch – The complimentary breakfast was delicious, with a variety of options to suit all tastes. **Location:** The location couldn’t have been better. It’s conveniently located near trains and shopping making it easy to explore the area. Despite being in the heart of the city, the hotel was surprisingly quiet and peaceful. **Service:** What truly sets this hotel apart is the exceptional service. Every staff member I encountered was friendly, professional, and attentive. Special shoutout to [staff name, if applicable] for going the extra mile to ensure I had everything I needed. Their attention to detail and genuine care for guests made all the difference. **Final Thoughts:** this hotel offers everything you need for a perfect stay. I will definitely be returning on my next trip !Thank you for such a wonderful experience!

Perfect hotel! The bed is sloop comfortable and the room is spotlessly clean. Food delivered by robot was so cool. Staff are polite and professional and there is a great coffee place at the lobby. Close to Heping Road shopping Street and the old concessions area. Thanks for a great stay. Just 2 issues - plug shapes didn't work for devices from NZ/AU, which is different to most other hotels in China where they do fit. The AC unit is right next to the bed and it got a bit chilly lying in bed.

The location of the hotel is very good, it is convenient to go anywhere, the front desk service is professional and enthusiastic, the room is clean and spacious, and the soundproofing is very good. The smart housekeeper is very convenient. The overall experience is very good. I will stay here again next time I come to the nearby area

Staff can't speak English. Difficult to understand. I requested shower cap. They said don't have it. But I saw Chinese people got it. I think they should have take care foreigner customers as same Chinese customers.

For some reason the staff at the front desk kept insisting our original tatami room we booked was very small so we got upgraded to a bigger room for free even though we said it was fine. The photos uploaded are not the tatami room! Everything was great, room was clean and spacious. We had a comfortable stay. Location was fantastic, 1min walk to Jinwan Square station and ＜10mins to Tianjin station. Many food options nearby.

excellent service .enjoy my three nights stay.Ms Bai is a.very helpful n approachable staff an asset to the hotel industry. keep up the good work

Service rendered by 小雨 during check in was very pleasant and professional. She attended to all my special requests, and the allocation of the room was perfect as I prefer quiet room. The hotel itself is a Inn but it was very comfortable and clean. I like the fact that there window in the room which can be open slightly to allow fresh air into the room. Loved the bed it was very comfortable which really allowed me to have a good rest. Will definitely come back again as the location is very convenient.