3 Chome-26-21 Shibuya, Shibuya Ward, Tokyo, 150-0002, JapanView hotel details
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Guest Reviews of Tokyu Stay Shibuya Shin-Minamiguchi
9.0/10
Great
229 reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.1
Amenities8.9
Service9.0
Cleanliness9.0
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All reviews(229)
Positive reviews(220)
Reviews with photos/video(47)
Great location(98)
Awesome amenities(51)
Convenient location(29)
Quiet & comfortable(20)
Easy to get around(20)
Great value for money(18)
Many amenities(13)
Good sound insulation(6)
Negative reviews(9)
Guest User
ANNEX Standard Double with a table Non-smoking
Stayed in Jun 2026
Couple
12 reviews
9.5/10
Amazing
Posted on Jul 16, 2026
The room is quite tiny , you cant really open two suitcases at the same time, but surprisingly it’s so well equipped, even with a washer! And finally i get to try the ReFa products! Familymart is just downstairs very convenient
Guest User
ANNEX Standard Double with a table Non-smoking
Stayed in May 2026
Family
3 reviews
10/10
Outstanding
Posted on Jun 25, 2026
Great location close to train station. Within walking distance of shibuya crossing and surrounding shopping malls. Single bed is tiny. Room is small.
Franky SH Wong
Standard Double with a work desk non-smoking
Stayed in Mar 2026
Couple
7 reviews
10/10
Outstanding
Posted on May 26, 2026
The location of the hotel is not far away from Subaya station. The room is clean and tidy. The hotel staffs are able to speak English and Japanese, providing excellent service and kindly assistance.
6/12
Guest User
Standard Double with a work desk non-smoking
Stayed in Dec 2025
Travelling with friends
26 reviews
10/10
Outstanding
Posted on Feb 14, 2026
The hotel isn't too far from Shibuya JR station, about an 8-minute walk.
Facilities: The room has a washing machine, microwave, and refrigerator, which is great for longer stays. Downstairs on the 2nd floor, the lobby offers coffee and tea. There's also a huge FamilyMart convenience store right next to the hotel, making it easy to grab snacks and supplies.
The room itself was very comfortable. There was plenty of space to open up and organize my luggage, and lots of power outlets and USB ports for convenient charging from multiple angles.
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HesterChan_ws
Superior Queen non-smoking
Stayed in Dec 2025
Family
5 reviews
10/10
Outstanding
Posted on Mar 12, 2026
Walking distance to Shibuya station. Overall, a great stay – the hotel environment is comfortable and the room is clean and tidy. The location is also very convenient, with plenty of amenities nearby. For the price, it's really a bargain, making it a high value-for-money hotel.
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Anonymous User
Superior Twin non-smoking
Stayed in Jun 2026
Travelling with friends
3 reviews
10/10
Outstanding
Posted on Jul 15, 2026
The location is excellent, making it very convenient to get around. The staff are all very friendly. Although the hotel doesn't offer breakfast, there's a 24-hour FamilyMart downstairs, and it's also very close to the station, so finding food is never an issue.
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Guest User
ANNEX Standard Double with a table Non-smoking
Stayed in May 2026
Couple
4 reviews
8.5/10
Very good
Posted on Jun 28, 2026
The staff were friendly and good and the place had your basic needs. It’s relatively close to the station. The annex building is a few mins walk from the main building/reception which was a bit of a hassle for checkin and check out especially when you have a late flight and you want to leave your luggage’s at the front desk. Otherwise the hotel was ok.
Guest User
ANNEX Standard Double with a table Non-smoking
Stayed in May 2026
Couple
3 reviews
8.0/10
Very good
Posted on Jun 21, 2026
Good location. Annex is a few minutes walk from the main hotel and we were expected to take all our luggage which would normally be fine but it was pouring with rain and we had 5 suitcases. Luckily the receptionist seen the frustration and offered to help.
Rooms are very small with a lot of stuff crammed in, but clean.
DeeeLo
ANNEX Standard Double with a table Non-smoking
Stayed in Nov 2025
Solo traveller
12 reviews
7.0/10
Posted on Dec 17, 2025
The hotel is very clean and the staff are nice. We ended up staying in the annex building which isn’t in the main building and can be a bit confusing. If you get lost, good luck because it’s not listed on Google Maps. Other than the room is very standard - limited space with all the necessities. The hotel is good value for the location, but it’s a bit of a walk to the train station and there are many stairs. Overall it was a good stay but I may choose somewhere else next time.
Guest User
Superior Queen non-smoking
Stayed in May 2026
Family
14 reviews
10/10
Outstanding
Posted on Jun 22, 2026
good location, just 500 meters away from shibuya transportation hub, shopping and dinning at shibuya or harajuku are just in walking distance, will definitely come back
Txng09
ANNEX Standard Double with a table Non-smoking
Stayed in Nov 2025
Couple
1 reviews
9.0/10
Great
Posted on Mar 7, 2026
The hotel facilities are clean and the staff are friendly. However, the hotel is split into a main and annex building. After check-in, it takes about 3-5 minutes to walk to the annex. Also, the disposable amenities provided in the main and annex buildings are different, so guests should be aware of this. There's also a large FamilyMart right next to the hotel.
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Celebrity World Traveler
Superior Queen non-smoking
Stayed in May 2026
Family
5 reviews
10/10
Outstanding
Posted on Jun 15, 2026
A Comfortable Stay in Shibuya, Tokyo
My stay at Tokyu Stay Shibuya Shin-Minamiguchi was a wonderful experience. The hotel's location is one of its biggest strengths—just a short walk from Shibuya Station, yet tucked away from the busiest crowds, offering a quieter and more relaxing atmosphere. Guests consistently praise its convenience for shopping, dining, and exploring Tokyo.
The room was clean, comfortable, and thoughtfully equipped. One feature I especially appreciated was the in-room washer/dryer, which made traveling much easier. The staff were friendly and helpful, and the hotel felt safe and well-maintained throughout my stay. The overall value, comfort, and convenience make this hotel an excellent choice for travelers visiting Tokyo.
🇯🇵 Thank you Tokyu Stay Shibuya Shin-Minamiguchi.It was a great home base for exploring amazing Tokyo city.
Anonymous User
ANNEX Standard Double with a table Non-smoking
Stayed in May 2026
Solo traveller
4 reviews
8.5/10
Very good
Posted on Jun 13, 2026
The check in wasn’t really clear, but Giang was really helpful.
Cleanliness is okay because it’s limited housekeeping, you can also see that the rooms were renovated and that it used to be a bit old but for a solo Traveller it’s fine.
Location is great though close to Shibuya station
Good WiFi in room
Guest User
Superior Twin non-smoking
Stayed in May 2026
Family
24 reviews
8.5/10
Very good
Posted on Jun 10, 2026
Great location. Room cleaning only for a minimum stay of 7 days. Free Coffee that‘s actually good. Very friendly and helpful staff.
Anonymous User
ANNEX Standard Double with a table Non-smoking
Stayed in Nov 2025
Solo traveller
1 reviews
10/10
Outstanding
Posted on Dec 9, 2025
Washing machine n microwave inside the room. Airport limousine bus 10mins away, connected with lifts for rolling the luggages all the way. Surroundings are office buildings, not the tourist noisy crowd. Always got pple walking on the streets.