To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.5
Amenities4.5
Service4.5
Cleanliness4.7
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All reviews(131)
Positive reviews(129)
Reviews with photos/video(38)
Awesome rooms(33)
Loved the view(29)
Convenient location(15)
Great location(11)
Large rooms(9)
Easy to get around(9)
Quiet & comfortable(8)
Friendly front desk staff(6)
Negative reviews(2)
Guest User
Moderate Double Room-Non-Smoking
Stayed in Dec 2024
Family
3 review
4.5/5
Great
Posted on Jan 31, 2025
The room was spacious. The staff were friendly. The view from the hotel was amazing.
Response from Property: Thank you very much for your kind words about the spacious rooms, friendly staff, and beautiful surroundings. We are delighted that you enjoyed your time at Hotel Ginza Crestton. We look forward to hearing from you again.
Guest User
Standard Twin Room Smorking
Stayed in Oct 2024
Family
1 review
4.5/5
Great
Posted on Nov 10, 2024
Excellent view and services
Response from Property: Dear guest, thank you for your kind words about the excellent view and services. We are delighted to hear that you enjoyed your stay with us. Looking forward to welcoming you back soon. Warm regards, Ginza Creston Hotel
Seigun
Moderate Double Room-Non-Smoking
Stayed in Dec 2024
Solo travellers
2 review
5.0/5
Outstanding
Posted on Jan 11, 2025
Though i think this hotel need a little bigger table(movable) in room, Location,view,hospitality,service,facility of hotel is very good and satisfying.
Response from Property: Thank you for your feedback. We are very pleased to hear that you enjoyed the location, view, hospitality, and overall service of our hotel. We will consider your suggestions regarding the table as we strive to enhance the experience for future guests.
Guest User
Superior Twin Room-Smoking
Stayed in Jan 2025
Couples
3 review
5.0/5
Outstanding
Posted on Feb 8, 2025
Good good good great great
Response from Property: Thank you immensely for your enthusiastic feedback! We are thrilled to hear that you enjoyed your stay with us at Ginza Creston Hotel. Your satisfaction is our utmost priority, and we look forward to welcoming you back in the future.
Guest User
Superior Twin Room-Non-Smoking
Stayed in Jul 2023
Family
6 review
5.0/5
Outstanding
Posted on Aug 28, 2023
I felt transfixed in time; My room door opened with an actual key. The furnishings and decor, ostentatious but tasteful. I felt like I could have met Humphrey Bogart in the hallway. The hotel had an air of privacy and was peaceful and calm. I also liked the location. I know it was a bit of a nuisance to find, but once you realized exactly where you were in terms of the metro exits, when you walk out of the hotel, you could easily think you’re in the suburbs with your family; away from the hustle & bustle of city life.
Kishimoto Hiromichi
Superior Double Room-Non-Smoking
Stayed in Feb 2023
Solo travellers
4 review
3.7/5
Posted on May 30, 2023
++++
Historical great location, scenic magnific night view!
My room was up-grated to 36th floor (so very higher than original room-rate!), so I enjoyed Sunday night panorama (partial harbour view!) of central Tokyo. If you have interest in modern TOKYO (around MEIJI- era),you can take a good walking nearby along SUMIDA river.
feelgoodhk
Standard Twin Room Smorking
Stayed in Dec 2022
Couples
4 review
3.7/5
Posted on Jan 16, 2023
front desk very good service, house keeping not so good , cos we want four bottle of water for tea, they only give us 2 bottle, and said no more.
Anonymous User
Superior Double Room-Non-Smoking
Stayed in Dec 2022
Solo travellers
11 review
1.0/5
Posted on Jan 13, 2023
WORSTEST HOTEL
Guest User
Moderate Twin Room-Smoking
Stayed in Jan 2025
Business travellers
10 review
5.0/5
Outstanding
Posted on Feb 20, 2025
This is an old hotel, close to the subway entrance. The hotel is large, the environment and sanitation are OK, and it is cleaned frequently. The room is fully equipped with coffee and mineral water
Original TextTranslated by Google
Response from Property: 感謝您對我們酒店的積極評價。我們很高興您對酒店環境和房間設施感到滿意,您的反饋對我們非常重要。期待您再次光臨。
Fengzhongzhuifeng8888
Moderate Twin Room-Non-Smoking
Stayed in Jan 2025
Couples
9 review
5.0/5
Outstanding
Posted on Feb 13, 2025
The hotel has an unbeatable view.
It is about 600 meters away from Tsukiji subway station, so it is quite convenient to walk there.
It is only 15 minutes to walk from Ginza
Original TextTranslated by Google
Response from Property: 我們衷心感謝您對我們酒店的積極評價。得知您享受到了美麗的景色和便利的地理位置,我們感到非常高興。我們期待着您下次的光臨,並希望您能享受到更加美好的時光。
Wuxiaoha
Standard Twin Room Smorking
Stayed in Jan 2025
Family
13 review
5.0/5
Outstanding
Posted on Feb 12, 2025
The hotel is very close to the subway station and is surrounded by residential areas. It takes 15 minutes to walk to Ginza, which is very prosperous. The hotel has a retro style. Although it is a bit old, it is clean and sanitary. The scenery is invincible. I will stay there next time!
Original TextTranslated by Google
Response from Property: 感謝您對我們酒店的積極評價。我們很高興您喜歡我們的地理位置和復古風格。 期待再次為您提供優質的服務。
pipifatw
Moderate Twin Room-Non-Smoking
Stayed in Jan 2025
Family
18 review
5.0/5
Outstanding
Posted on Feb 15, 2025
The room facilities are complete, the transportation is convenient, the room is clean, the room size is OK, and overall it is worth staying.
Original TextTranslated by Google
Response from Property: 感謝您對我們酒店的評價。我們非常高興您對房間設施、交通便利性以及清潔程度感到滿意。我們期待您的再次光臨。
Guest User
Moderate Twin Room-Non-Smoking
Stayed in Jan 2025
Family
13 review
5.0/5
Outstanding
Posted on Feb 11, 2025
Service: The front desk guy provided good service
Environment: The scenery is very good, the location is excellent, and the Tsukiji Market is very close.
Facilities: The facilities are complete
Sanitation: Clean and tidy.
Suitable for families and children.
Original TextTranslated by Google
Response from Property: 感謝您對我們的服務、環境和設施給予的高度評價。我們非常高興您和您的家人在這裏度過了愉快的時光。我們衷心期待您的再次光臨。
Anonymous User
Superior Twin Room-Non-Smoking
Stayed in Dec 2024
Family
3 review
4.7/5
Amazing
Posted on Feb 3, 2025
Environment: It is two kilometers away from Tokyo Station, and the nearest Tsukiji Station is about ten minutes away on foot. It is separated from Tsukishima by a river. The hotel is on the top of the St. Luke's Building, with an office area below, a convenience store on the first floor of the side building, and a hospital next to it. It is a very quiet neighborhood.
Facilities: The hotel is in an old-school luxury style, which is related to the year it was built. The room facilities look retro and old, but they are clean and tidy, the area is large enough, and there is no problem using them, except for the old-fashioned faucet in the shower room, which takes time to adjust. Choose a Tokyo Bay View Room, open the curtains, and it feels worth it to look out.
Service: Breakfast is a choice of Japanese and Western set meals, both are delicious and large. The view from the window is excellent. Luggage deposit will be placed in the room in advance.
Original TextTranslated by Google
Response from Property: 感謝您對我們酒店的讚美以及對環境、設施和服務的詳細描述。我們很高興您享受了東京灣的美景和早餐的美味。您的反饋對我們非常重要,我們期待着您再次光臨。
Guest User
Moderate Double Room-Non-Smoking
Stayed in Jan 2025
Solo travellers
9 review
4.3/5
Very Good
Posted on Feb 13, 2025
The scenery is great, but the hotel facilities are old. The hotel itself has a retro feel.
Original TextTranslated by Google
6/7
Response from Property: Thank you for your positive review of our hotel. We are glad that you like our location and vintage style.
We look forward to serving you again.