To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.1
Amenities8.7
Service9.0
Cleanliness9.2
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All reviews(187)
Positive reviews(180)
Reviews with photos/video(62)
Awesome rooms(50)
Convenient location(24)
Great location(18)
Large rooms(16)
Loved the night views(13)
Great value for money(13)
Quiet & comfortable(12)
Friendly front desk staff(8)
Negative reviews(7)
Eric Yong Chuan
Run Of House Non Smoking
Stayed in Feb 2025
Couple
9 review
9.5/10
Amazing
Posted on Mar 8, 2025
Amazing location and high view for a great price. Will definitely come back again.
Response from Property: Thank you for your wonderful feedback! We are delighted to hear that you enjoyed our prime location and breathtaking views. We eagerly look forward to welcoming you back for another memorable stay.
Guest User
Moderate Double Room-Non-Smoking
Stayed in Dec 2024
Family
3 review
9.0/10
Great
Posted on Jan 31, 2025
The room was spacious. The staff were friendly. The view from the hotel was amazing.
Response from Property: Thank you very much for your kind words about the spacious rooms, friendly staff, and beautiful surroundings. We are delighted that you enjoyed your time at Hotel Ginza Crestton. We look forward to hearing from you again.
Ning
Moderate Double Room-Non-Smoking
Stayed in Mar 2025
Family
2 review
8.5/10
Very Good
Posted on Apr 20, 2025
Great location, clean, nice breakfast, kids love it.
The facility is not modern, room is small compared 4 star hotel in other country. Guess it is in Japan, small room is normal. Overall, good experience and no bad comments.
Response from Property: 感謝您入住銀座克雷斯頓酒店。感謝您對我們的讚譽。我們期待您再次光臨。
Guest User
Standard Twin Room Smorking
Stayed in Oct 2024
Family
1 review
9.0/10
Great
Posted on Nov 10, 2024
Excellent view and services
Response from Property: Dear guest, thank you for your kind words about the excellent view and services. We are delighted to hear that you enjoyed your stay with us. Looking forward to welcoming you back soon. Warm regards, Ginza Creston Hotel
Seigun
Moderate Double Room-Non-Smoking
Stayed in Dec 2024
Solo travellers
2 review
10/10
Outstanding
Posted on Jan 11, 2025
Though i think this hotel need a little bigger table(movable) in room, Location,view,hospitality,service,facility of hotel is very good and satisfying.
Response from Property: Thank you for your feedback. We are very pleased to hear that you enjoyed the location, view, hospitality, and overall service of our hotel. We will consider your suggestions regarding the table as we strive to enhance the experience for future guests.
Guest User
【Tokyo Tower And Bayside Views】Superior Twin Room-Smoking
Stayed in Jan 2025
Couple
4 review
10/10
Outstanding
Posted on Feb 8, 2025
Good good good great great
Response from Property: Thank you immensely for your enthusiastic feedback! We are thrilled to hear that you enjoyed your stay with us at Ginza Creston Hotel. Your satisfaction is our utmost priority, and we look forward to welcoming you back in the future.
Guest User
【Tokyo Tower And Bayside Views】Superior Twin Room-Non-Smoking
Stayed in Jul 2023
Family
6 review
10/10
Outstanding
Posted on Aug 28, 2023
I felt transfixed in time; My room door opened with an actual key. The furnishings and decor, ostentatious but tasteful. I felt like I could have met Humphrey Bogart in the hallway. The hotel had an air of privacy and was peaceful and calm. I also liked the location. I know it was a bit of a nuisance to find, but once you realized exactly where you were in terms of the metro exits, when you walk out of the hotel, you could easily think you’re in the suburbs with your family; away from the hustle & bustle of city life.
Kishimoto Hiromichi
【Tokyo Tower And Bayside Views】Superior Double Room-Non-Smoking
Stayed in Feb 2023
Solo travellers
4 review
7.5/10
Posted on May 30, 2023
++++
Historical great location, scenic magnific night view!
My room was up-grated to 36th floor (so very higher than original room-rate!), so I enjoyed Sunday night panorama (partial harbour view!) of central Tokyo. If you have interest in modern TOKYO (around MEIJI- era),you can take a good walking nearby along SUMIDA river.
feelgoodhk
Standard Twin Room Smorking
Stayed in Dec 2022
Couple
4 review
7.5/10
Posted on Jan 16, 2023
front desk very good service, house keeping not so good , cos we want four bottle of water for tea, they only give us 2 bottle, and said no more.
Response from Property: Thank you for your feedback. We are pleased to hear that you appreciated the service at the front desk. We apologize for any inconvenience caused by the limitations regarding housekeeping and water supply. Your comments will be recorded for future improvements.
Anonymous User
【Tokyo Tower And Bayside Views】Superior Double Room-Non-Smoking
Stayed in Dec 2022
Solo travellers
11 review
2.0/10
Posted on Jan 13, 2023
WORSTEST HOTEL
Response from Property: この度はご宿泊いただきましてありがとうございます。お客様のご意見を真摯に受け止め改善して参りますよう努めて参ります。
knyazhe
Deluxe Twin Room Smorking
Stayed in Mar 2025
Family
15 review
9.5/10
Amazing
Posted on Apr 30, 2025
A wonderful quiet hotel in the Ginza area. It is located away from the noisy streets. Breakfast is American or Japanese. The view from the rooms on the city is very beautiful.
Original TextTranslated by Google
Response from Property: Благодарим вас за положительный отзыв о нашем отеле в Гинзе. Мы рады, что вам понравились спокойствие, выбор завтраков и великолепный вид из номера. Искренне надеемся увидеть вас снова в будущем.
Guest User
【Tokyo Tower And Bayside Views】Superior Double Room-Smoking
Stayed in Mar 2025
Traveling with friends
2 review
9.2/10
Great
Posted on May 3, 2025
The most cost-effective hotel you can find near Ginza, Tokyo.
I booked a king-size bed room with river view. The room is not big, but it is more than enough to spread out two large suitcases. There is also a round table and chairs in front of the window, where you can drink coffee while watching the Sumida River outside the window. The Tokyo Tower in the distance changes colors every night.
The bath water is very hot, toiletries are available, and it is cleaned every day.
It is 1.5 kilometers to the left of Ginza, you can walk or take two subway stops. It is very quiet at night without the noise of Ginza.
It was a very comfortable experience, and I will stay here next time.
The only drawback is that the breakfast variety is a little less, and there is no Chinese food. I hope it will be improved.
Original TextTranslated by Google
Response from Property: Thank you very much for your high evaluation of our hotel! We are glad that you enjoyed your stay. We will seriously consider and evaluate your feedback on breakfast variety. Looking forward to seeing you again!
Anonymous User
Standard Twin Room Smorking
Stayed in Mar 2025
Traveling with friends
63 review
8.5/10
Very Good
Posted on May 3, 2025
If you stay at Prince, you can go to Manza Plateau to soak in hot springs. There is plenty of sulfur. I highly recommend it. But I suggest you bring your own food. There are no convenience stores around. The room is quite big but it is very old. It is basically very good.
Original TextTranslated by Google
Response from Property: This is the review section for Ginza Creston Hotel. Sorry, you can leave your comments in the comment box below for “Manza Prince Hotel”.
johooo
Moderate Twin Room-Non-Smoking
Stayed in Mar 2025
Family
30 review
8.5/10
Very Good
Posted on Apr 18, 2025
This was my first time staying with my family, and I was fascinated by the beauty of the scenery! The river looked wide and the bridge and buildings were beautiful! I'd like to come and stay again. My parents were also very happy.
Original TextTranslated by Google
Response from Property: Thank you very much for staying at Ginza Creston. We are very happy that you and your family had a good time. We look forward to seeing you again.
Radahn🌠
【Tokyo Tower And Bayside Views】Superior Twin Room-Non-Smoking
Stayed in Mar 2025
Traveling with friends
9 review
10/10
Outstanding
Posted on Apr 14, 2025
This view is so worth it! It's rare to find a hotel in Ginza that has a great view and is cheap, it's unbeatable!
Original TextTranslated by Google
Response from Property: Thank you for your feedback.We look forward to seeing you again.GINZA CRESTON