Oakwood Premier Tonglu

Facing the Fuchun River, this two-bedroom, two-bathroom hotel-style apartment offers one room with twin beds and another with a king-sized bed. The living area features an induction hob, oven, refrigerator, and a capsule coffee machine. There's also a large round table perfect for playing cards and chatting, making it ideal for two families traveling together.

This hotel is amazing! All rooms offer river views with stunning scenery, and the sunset is absolutely breathtaking. The facilities are brand new, and it's rare to find a hotel with both a swimming pool and a laundry room; the pool is also very clean. Breakfast is incredibly rich and varied. The best part was that due to time constraints, I couldn't check out on time, but the hotel kindly agreed to let me check out at 3 PM and said it was no problem. What a fantastic stay! Trust me, you can book this one with your eyes closed! 👍👍

Check-in was a complete disaster [cracked face emoji] Incident 1: The hotel receptionist initially said all rooms were full today, no twin rooms, only king beds. What was she trying to tell me? Didn't the hotel send me a confirmation through Ctrip two days ago? Was that just sent randomly? Should we, guests who traveled a long way to stay here, bear the brunt of the hotel's misjudgment of occupancy rates? How can that be [sweat emoji]? After waiting at the front desk for about 5 or 6 minutes, she then asked if a room on the 6th floor could be arranged and if that was okay with us. Me: That's fine, as long as it's a standard room. Incident 2: I thought the check-in was complete and we could head to the room. But the room card I received was for the 16th floor. Due to the hotel's privacy system, elevator access to a floor is determined by your assigned room. So, I thought I misheard, went straight to the 16th floor, and tried to swipe into room 1616, but it wouldn't open no matter what. I had to go back to the front desk, only to be told it was room 616 [strong emoji][strong emoji][strong emoji] Wow, the receptionist made another mistake. This sequence of events is just unbelievable. Incident 3: We finally got into the room, and it smelled of smoke. There were small bugs in the bathroom, tiny black spots on the bedsheets, and the sofa was covered in lint balls. What kind of standard is this? Looking at online reviews, the positive feedback rate is quite high, but I feel like this place is a real landmine ⚡️ The room fee was paid in advance. Thanks, Oakwood, for making these 48 hours feel exceptionally long. #Constant AC temperature Even set to 10 degrees, the room still showed 25.5 degrees. I had to ask housekeeping for a thin duvet, and I still woke up drenched in sweat.

The room facilities and services were pretty average. The staff I encountered didn't meet the standards for a five-star hotel, but the breakfast was plentiful.

The hotel overall is good, and the river view room offers a beautiful view. Downstairs, there are a few good restaurants worth trying. The breakfast is quite rich, but they could add more variety to the dishes. The overall service is decent, though a few staff members could improve their service awareness and attitude. I hope the hotel continues to improve.

The room was incredibly spacious and clean, with no strange odors. It offered fantastic value for money, and the window view was simply stunning. Choosing this hotel was an excellent decision, full marks! It's definitely my top choice when visiting Tonglu.

The room was spacious, and the two-meter bed was very comfortable. We had a great view of the Fuchun River directly from our room. The front desk service was also excellent; they thoughtfully provided toiletries and slippers for our child. Overall, it was a fantastic experience.

The hotel service was excellent! They proactively upgraded us to a two-bedroom suite, which was incredibly comfortable and fully equipped with a living room, dining area, kitchen, and laundry facilities. The view of the Fuchun River from the window was unobstructed, and it was super convenient being close to a commercial area with plenty of dining options. It would be even better if the facilities were smarter. Overall, I'm very satisfied.

Overall, it was good. The hotel environment is very nice, offering a beautiful view of the Fuchun River, and the breakfast and service were also satisfactory. The only downside was that the changing area in the swimming pool section was a bit small, which wasn't ideal.