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Verified reviews
Location4.9
Amenities4.9
Service4.9
Cleanliness4.9
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All reviews(460)
Positive reviews(460)
Reviews with photos/video(231)
Delicious breakfast(119)
Convenient parking(32)
Excellent afternoon tea(23)
Loved the view(22)
Perfect for kids(18)
Close to scenic area(11)
Luxurious(8)
Tasty restaurant(7)
Guest User
Suite - 1-Room (Balcony)
Stayed in Mar 2025
Family
1 review
5.0/5
Outstanding
Posted on Apr 18, 2025
We had excellent stay at Hengyitang Health Centre. Love the holistic approach to wellness and health care, their attentive to all the details, healthy and sumptuous breakfast. Special mentioned to our personal butler 景天 who took excellent care of us during our stay, proactively provided us with all the essential travel information inside Wuzhen and answered to all our questions instantaneously.
Response from Property: Dear guest, thank you for choosing Hengyitang Health Centre and taking the time to share your wonderful experience! We're truly honored that you appreciate our holistic approach to wellness, meticulous attention to detail, and the healthy, sumptuous breakfast. We're especially delighted to hear that our butler Jingtian made your stay exceptional. His dedication to ensuring your comfort and providing helpful travel insights reflects our commitment to personalized service. We look forward to welcoming you back to our serene haven in Wuzhen for another memorable retreat!
QX Tan
Suite - 1-Room (Balcony)
Stayed in Feb 2025
Couples
1 review
5.0/5
Outstanding
Posted on Apr 2, 2025
Our stay at this hotel was, without a doubt, one of the best hotel experiences we've ever had. From the moment we arrived until our departure, the service was impeccable. The personalised service from 半夏was nothing short of amazing, exceeding all expectations and ensuring our every need was met. The location was also a major highlight, placing us right in the heart of Wuzhen, allowing for easy exploration and immersion into the local culture. This trip was truly refreshing and rejuvenating, leaving us with cherished memories that will last a lifetime. Breakfast menu was extensive and delicious
Response from Property: Hello, dear guests! Thank you for your love and your praise, everyone in Hengyi Hall is honoured. We will definitely convey your recognition to the housekeeper 半夏to her. Thank you for your love for our breakfast. All employees of Hengyitang are looking forward to your next visit!
Guest User
Family Room
Stayed in Jan 2025
Family
11 review
5.0/5
Outstanding
Posted on Feb 25, 2025
Exceptional location, accomodation, food and service. The breakfast was sensational. The service was impressive, warm and sincere. Highly recommended.
Response from Property: Dear Guest:Thank you very much for your kind words about our hotel. We are delighted to hear that you enjoyed your stay with us and we will be sure to pass on your compliments to the entire team. Please know that we strive every day to provide an exceptional experience for all of our guests, so it means a lot to receive feedback like yours. Welcome to visit again .Thank you again.!
Dhamma Asoka
Family Room
Stayed in Nov 2024
Family
4 review
5.0/5
Outstanding
Posted on Dec 4, 2024
Luxurious stay at 恒益堂 with butler service, thoughtful and detailed services provided by the staff, fine dining style breakfast, afternoon tea and super comfy bed. Definitely worth it fof the high quality stay here!
Response from Property: Hello, thank you very much for your recognition of us! The hotel is located on the main street of No. 606 Xizha Street. There are only 11 suites in 3670 square meters, and each guest room is more than 80 square meters. Staying in the hotel, you can enjoy the private cruise experience, foot bath and other special services, there are pure handmade autumn pear paste, and a private butler will serve you throughout the whole process, so that you can better understand Wuzhen...Learn about Hengyitang Health Resort. Looking forward to your stay again! I wish you a happy life!
Xiao Yu
Suite - 1-Room (Balcony)
Stayed in Oct 2024
Couples
1 review
5.0/5
Outstanding
Posted on Dec 2, 2024
The Service was AMAZING! Everything was great, hotel room was clean, new and comfortable/cozy. The breakfast was delicious, fruit was delicious. The vibe fits the theme park perfectly. Had one of the best service/experience here.
Response from Property: Hello, thank you very much for your recognition of us! The hotel is located on the main street of No. 606 Xizha Street. There are only 11 suites in 3670 square meters, and each guest room is more than 80 square meters. Staying in the hotel, you can enjoy the private cruise experience, foot bath and other special services, there are pure handmade autumn pear paste, and a private butler will serve you throughout the whole process, so that you can better understand Wuzhen...Learn about Hengyitang Health Resort. Looking forward to your stay again! I wish you a happy life!
913Q
Guestroom - 2-Room
Stayed in Nov 2024
Family
1 review
5.0/5
Outstanding
Posted on Jan 26, 2025
Great hotel. Staff are friendly & helpful. Breakfast is special
Response from Property: Dear guest,Thank you so much for your kind words! We're delighted to hear that you had a great stay with us. Our team takes pride in providing friendly and helpful service, and we're thrilled that it made a positive impression on you.We're also glad you enjoyed our special breakfast. It's one of the ways we aim to start your day off right.We look forward to welcoming you back for another wonderful experience.
Guest User
Family Room
Stayed in Mar 2025
Family
1 review
5.0/5
Outstanding
Posted on Apr 14, 2025
Amazing location and wonderful service! Breakfast on boat was such a fun way to wake up.
Response from Property: Dear Guest:Thank you very much for your kind words about our hotel. We are delighted to hear that you enjoyed your stay with us and we will be sure to pass on your compliments to the entire team. Please know that we strive every day to provide an exceptional experience for all of our guests, so it means a lot to receive feedback like yours. Welcome to visit again .Thank you again.!
Andy
Family Room
Stayed in Nov 2024
Family
10 review
5.0/5
Outstanding
Posted on Dec 28, 2024
Excellent services. Great and very unique hotel. Huge room. Great breakfast. The pond view has tree blockage and i don't think it's worth it.
Response from Property: Dear guest, Thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed our excellent services, the uniqueness of our hotel, and the spacious room, as well as the great breakfast. However, we apologize for the inconvenience caused by the tree blockage in the pond view. Your feedback is invaluable to us, and we will look into this matter to see if there are any possible solutions for improvement. We strive to ensure that every aspect of our guests' stay meets their expectations, and we appreciate your honesty in pointing out areas where we can do better. We hope to have the opportunity to welcome you back in the future and provide you with an even more enjoyable and flawless stay.
Samkok
Suite - 1-Room (Balcony)
Stayed in Nov 2024
Family
3 review
5.0/5
Outstanding
Posted on Dec 24, 2024
This hotel is wonderful. Service is excellent. The butler name 格桑is very responsive and helpful. We highly recommend this hotel for the travelers.
Response from Property: Dear guest, Thank you so much for your high praise! We are delighted to hear that you had a wonderful stay and that Gesang provided you with excellent service. Your recommendation means a lot to us, and we look forward to welcoming you back in the future.
Calyste Ho
2-bedroom Suite
Stayed in Nov 2024
Family
6 review
4.5/5
Great
Posted on Dec 21, 2024
We had a positively delightful experience at Hengyi in 乌镇 thanks to our butler, 格桑. He was attentive and meticulous in service both in anticipating our needs and in responding to our requests. More significantly, after he helped us to take a family portrait, he surprised us with a framed photo of the photo taken in under an hour. I was however disappointed to find a soiled towel in the bathroom but our butler quickly had them replaced by the service crew. Ask for 格桑when in your stay at Hengyi. We’d definitely be back to Hengyi at 乌镇!Highly recommend!!!
Response from Property: Dear guest, your words are as poetic and picturesque, making us seem to revisit Wuzhen along with your footsteps. Thank you for choosing Hengyi. We are also very glad that 格桑 could provide you with appropriate arrangements. We are deeply sorry for the small flaw in the cleaning aspect and will immediately strengthen the management. Whether it's the liveliness on a sunny day or the ink-washed Jiangnan in the rain, Wuzhen has a unique charm. Whenever you come, there are different kinds of beauty waiting for you! We are looking forward to meeting you again and continuing to bring you a home-like service. ❤️
Anonymous User
Family Room
Stayed in Oct 2024
Travel with friends
3 review
5.0/5
Outstanding
Posted on Nov 19, 2024
Feel in love with this charming place 🥰
Our butler is very friendly. Love the whole experience offered!
Response from Property: 您好,非常感謝您對我們的認可!酒店坐落於西柵大街606號主街位置。3670平米衹有11間套房,每間客人面積均在80平米以上。入住酒店尊享私享遊船入住體驗、足浴等專項服務,有純手工製作的秋梨膏,全程有私人管家為您服務,讓您更加了解烏鎮...瞭解恆益堂養生行館。期待您在再次入住!祝您生活愉快!
Scott tang
Family Room
Stayed in Nov 2023
Family
6 review
5.0/5
Outstanding
Posted on Jan 1, 2024
Hotels offer an unforgettable experience that perfectly blends the ancient charm of China with modern luxury.
From the moment we enter the doors of the hotel, our Butler Mrs.竹君 brings us a warm welcome and personalized service that is second to none. The staff is exceptionally friendly and attentive, going above and beyond to ensure me and my family every need is met. They go out of their way to provide genuine hospitality, making us feel like a VIP during out stay.
It is highly recommended one of the best hotel in wu zheng.
6/12
Response from Property: Dear guest: Hello, thank you very much for your recognition of us! The hotel is located on the main street of No. 606 Xizha Street. There are only 11 suites in 3,670 square meters, and each guest area is more than 80 square meters. The two-bedroom suite not only gives you an independent private space, but also meets the needs of traveling with family and friends. It is also the only private pier in the scenic area. Enjoy the only breakfast cruise in the scenic area + stay in the hotel to enjoy the private cruise stay experience, foot bath and other special services. In autumn, there are hand-made peach gum snow pears and autumn pear paste made from nearly 100 kilograms of snow pears and other health products. There are private butlers to serve you throughout the whole process, so that you can better understand Wuzhen...Learn about Hengyitang Health Resort. Looking forward to your stay again! I wish you a happy life!
Guest User
Suite - 1-Room (Balcony)
Stayed in Oct 2023
Couples
1 review
5.0/5
Outstanding
Posted on Nov 27, 2023
Had a fabulous stay at this hotel. Booked for a night to celebrate an anniversary and the hotel was very sweet to upgrade us to a gorgeous huge unit. The personal butler Xiaochen made contact via wechat two days before my arrival and sorted everything for us - restaurant recommendations and reservations, and tours and boat trips and driving instructions and maps - and answered all my questions. During our stay, she and hotel manager Kevin were very attentive and most thoughtful, nothing was too much trouble at all. Breakfast was delicious and plentiful with lots of choice. I particularly enjoyed their herbal sachet making activity. The evening turndown included a herbal foot bath which was very much appreciated after a long day of walking. All in all, a most enjoyable stay. Will return.
Response from Property: 尊敬的賓客:您好,非常感謝您對我們的認可!酒店坐落於西柵大街606號主街位置。3670平米衹有11間套房,每間客人面積均在80平米以上。入住酒店尊享私享遊船入住體驗、足浴等專項服務,秋季有手作桃膠雪梨以及近百斤雪梨熬製的秋梨膏等養生產品。全程有私人管家為您服務,讓您在短暫的旅途中收穫不同的驚喜!同時更加了解烏鎮...瞭解恆益堂養生行館。期待您在再次入住!祝您生活愉快!
Jidedemama
Suite - 1-Room (Balcony)
Stayed in Mar 2025
Family
34 review
5.0/5
Outstanding
Posted on Apr 3, 2025
We transferred from the Tishang Hotel, and we really regretted not booking the three nights at Hengyitang Health Resort. The price is really worth the price. There are a few points to share with you. First of all, the location is the ceiling. Then the area and facilities of the room are the ceiling of the hotels and homestays in the whole town, and the service is the ceiling. The standard breakfast of Jiangnan, high quality, fine and delicious, is another ceiling. The housekeeper is Gesang, a handsome and high EQ ******* guy (from Lhasa). There are two photos. The handsome young man is Gesang. When he sent us from the hotel to the parking lot outside the scenic area and sent the luggage to our private car, I was really surprised and surprised. This group of energetic, enthusiastic and friendly young people, I wish them peace and success in the future, all the best, and good luck!
Original TextTranslated by Google
6/16
Response from Property: 尊敬的客人:您好!衷心感謝您分享這次愉快的入住體驗。我們始終致力於將顧客至上的理念融入每一個服務細節,酒店的服務、良好的環境與設施,都是為了讓您的出行更加愜意。希望未來還有機會,能再次為您竭誠服務。管家格桑能得到您的認可,我們深感榮幸,您對管家格桑的讚美我們定會轉達。祝您安好!!
Guest User
Family Room
Stayed in Feb 2025
Family
14 review
5.0/5
Outstanding
Posted on Mar 30, 2025
I brought my parents to Wuzhen for the weekend and booked a two-bedroom suite. It was very good. The whole hotel was antique, the room was spacious, and there was a special Chinese medicine foot bath at night. It was very suitable to bring my parents together as a family. Our housekeeper Xiao Rao was very considerate throughout the whole process. This Wuzhen vacation trip was perfect
Original TextTranslated by Google
6/16
Response from Property: Dear guest, thank you for your recognition of the hotel and Xiaorao's service. When designing the hotel, we integrated the local architectural features of Wuzhen, carefully arranged the rooms, and introduced Chinese medicine foot bathing services, aiming to allow every guest to relax and feel the cultural charm. Your praise is an affirmation of our service team. We will continue to optimize service details and improve quality. We look forward to your visit again.