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This hotel was absolutely fantastic and, believe it or not, actually came with a robe, which I gladly wore in the hours leading up to my friend's 40th birthday party. Everything was great except for one thing -- the interior of this hotel was ugly as sin. See the purple pool table below. Who greenlit this, exactly? Super ugly. When I was in undergrad this place was a dive and I saw the best noise show of my life in the lower area. Is this an improvement?

This is a beautiful hotel, situated at a great part of the city with a great vibe throughout. Loved the bath products. Hotel staff very friendly. Great places to eat nearby. They make the best coffee at Hotel Lobby.

A retro industrial style hotel. Young artists should like it. It feels like a new building, clean and comfortable.. There is a restaurant downstairs, it feels great, but it's a pity that I didn't eat it.

This place has it all. The service and valet parking was very easy to deal with. The rooms are big and clean. The lounge is very nice and comfortable. The gym, pool and hot tub are also great features. I recommend staying here.

Highly recommended! Great location, easy parking, and fantastic service. Staff are caring, kind, and are edger to assist and ensure you have a memorable experience. Looking forward to my next visit.

The check in was quick and came with two complementary waters. The design of the lobby was nice and the room was very spacious and well furnished, especially for its location in the busier areas of the city. I liked how there was a full body mirror in the room and in many places other in the hotel. There are a good amount of restaurants and transportation options nearby so it was very easy to navigate as a tourist. Unfortunately the door/walls had bad noise insulation so I kept mistaking the sound of doors/keys for people trying to enter my room which made me feel quite uneasy and paranoid. This is the only reason took a star off each category of this rating.

We stayed at Sheraton for 3 nights, we came at 2:20pm and were able to check in. We had a room with the view to the square. Everything was clean, we had all necessary amenities in the room. Room was cleaned every day, as well as towels were changed, the bed was made and bottled water was provided. We've booked the room with breakfasts, that was a good decision, they were big and delicious! The swimming pool and gym area is also nice, they provide towels. At the time of check in they take a deposit ($100 per night) and return once the room is checked by them at check out. Location is amazing, walking distance to all downtown attractions, 5 minutes to subway. There are two options of parking: 1) valet parking ~ $70/day and they can charge your car (if it's an electric one), no additional fee for charging or 2) public parking which is located right under the hotel for ~$30/day + additional fee to charge a car. To sum up - it's a nice place to stay!

Very good hotel, trendy and stylish, with sophisticated facilities, very comfortable bedding, the whole hotel is filled with the smell of perfume, I don't want to leave here, it's very close to Chinatown, it's convenient to travel, the Japanese food next door is highly recommended!

It felt like a hotel with a nice historical atmosphere. The room was nice and the hotel was comfortable without any complaints. Coffee is available in the lobby in the morning, a la carte breakfast (for a fee) is available at the hotel restaurant, and there is a nice cafe nearby, making it a convenient location. Looking at the reviews of nearby hotels, I thought they might not have toothbrushes and slippers, so I brought them, but they weren't. Also, in this room, although there is a shelf for storing clothes, it was not uncommon for there to be space for hanging clothes and hangers. We only brought casual clothes for our 2-night stay, so there was no problem, but if you need a suit, it might be better to check with the hotel. Even though it was my first time in Canada, I didn't have enough time to find a hotel this time, so I was hesitant to compare it with other major hotels in the same price range the day before. I'm glad I ended up staying here, and I'd definitely like to use it again next time.

The facilities in this hotel are very old. I stayed in an executive suite. When I entered the hall, it was very dark. There were no ceiling lamps, mineral water, or toothbrushes or toothpaste. The air conditioner in the bedroom was on the floor and there was a sound when you turned it on. It made me hit the jet for breakfast. It's too shabby, except for bread and jam. The most important thing is that I booked online and paid for it. When I checked in, I was charged 200 Canadian dollars. I swiped my card. I stayed one night first to see if the environment was not good, so I changed places again. When I checked out, I asked about the deposit. The front desk told me that it would take one working day for the deposit to be refunded. I had to go back to my country and wait.