Melia Valencia Reviews

Response from Property: Dear Guest, Thank you for choosing to stay at our hotel! We are delighted to hear that you were impressed by our convenient location and magnificent lobby design, which are a testament to our proud service culture. Regarding your question about room ventilation, we have arranged for our engineering team to enhance the maintenance of our fresh air system and will add an air purification process to our daily cleaning. 75% of the hotel's renovated rooms are equipped with double-glazed windows, ensuring both a quiet environment and compliance with modern environmental standards. We are also very pleased with your positive feedback on our international buffet breakfast. Our culinary team selects carefully chosen local Valencia ingredients each morning to start your day with energy. We look forward to your next visit! Daniela Bitorage, Guest Experience Department - Meliá Valencia

Response from Property: Dear Sir/Madam, Thank you so much for your kind review of our hotel! We are delighted to hear about your appreciation for our signature lobby design and modern guest room layouts, which are part of our commitment to creating immersive spatial experiences. The separate wet and dry bathroom features and panoramic view rooms you mentioned demonstrate our meticulous attention to detail in our accommodations. The hotel's banquet venues regularly host celebratory ceremonies, showcasing the dedication of our professional event planning team to bringing every important moment to life. We look forward to welcoming you back to our hotel and wish you a pleasant stay! Ray García, Guest Experience Manager - Meliá Valencia

Response from Property: Dear Madam, Thank you for sharing your pleasant experience at our hotel. We are delighted to hear that you were impressed by our spaciousness and elegant lobby, which reflect our proud service culture. The hotel's convenient location near the highway provides guests with easy access to transportation, and we are always committed to translating geographical advantages into travel convenience for our guests. We look forward to your next visit, where you can experience more of our signature services such as the YHI SPA and customized room experiences. We look forward to your next visit and wish you a pleasant stay! Kei Yoshimura, Guest Experience Department - Meliá Valencia

Response from Property: Dear Guest,Thank you very much for this kind review.It is wonderful to hear that you found your stay to be clean and luxurious, and that our commitment to service culture shined through, enhancing your room experience. We're truly glad that the elegance of our hotel contributed to a very good experience for you. Our team takes great pride in offering an environment where the cleanliness and comfort of our guests are a top priority.We look forward to seeing you again soon.Best regards,Ray García, Guest Experience Manager - Meliá Valencia

Response from Property: Dear Mr Guest User, Thank you for sharing your experience with us.We're delighted to hear that you appreciated the modern design of our hotel and found the room size and value to be commendable. Our aim is to deliver a superior room experience, and it's encouraging to know that this stood out to you.However, we regret that the distance to the city center and the transportation costs did not meet your expectations. While our location boasts proximity to vibrant dining venues and supermarkets, as well as excellent views as the tallest building in Valencia, we understand the importance of convenient access to the central areas. For future visits, we suggest exploring the nearby public transportation options such as Beniferri and Empalme metro stations, which can provide a cost-effective way to traverse the city.We also take note of your comments on parking rates. Our private on-site car park and electric car charging station aim to provide convenience, though we apologize if the charges were a concern. Rest assured, we are committed to a service culture that ensures guest satisfaction in all aspects.We hope we will have the opportunity to see you again in the future. Best regards,Ray García, Guest Experience Manager - Meliá Valencia

Response from Property: Dear Guest, Thank you for taking the time to share your stay. We are delighted that you had a pleasant stay at Meliá Valencia. Your praise of the room is very encouraging, as we are always committed to providing our guests with a comfortable and elegant stay. The convenient location of the metro station near the hotel not only makes it easy to explore the various attractions of Valencia but also allows for easy access to the city center. We look forward to serving you again. Best regards, Ray García, Guest Experience Manager - Meliá Valencia

Response from Property: Dear Guest, We are very grateful for your trust in choosing our hotel! We are delighted to know that you were satisfied with your overall experience. We are committed to incorporating the warm Spanish hospitality into every detail of our service, striving to create a memorable stay for every guest. We sincerely look forward to your next visit and wish you all the best! Kei Yoshimura, Guest Experience Department - Meliá Valencia

Response from Property: Dear Mr Guest User, Thank you for sharing your experience with us.We are sorry to hear about your dissatisfaction with the upgrade process. Our intention is always to provide transparent information regarding the added value of our The Level services, which include a private check-in area, exclusive buffet breakfast, and personalized service to enhance your room experience. We take pride in offering a service culture focused on the wellbeing of our guests, and we regret if this was not made clear to you during your stay.We hope we will have the opportunity to see you again in the future. Best regards,Ray García, Guest Experience Manager - Meliá Valencia

Response from Property: Dear Mr User, Many thanks for having taken the time to review your stay.We are delighted to hear you enjoyed our renowned breakfast offerings and the stunning city views from your room.Regarding your experience with the room's carpet and distance from the city center, we appreciate your insights as we continue enhancing our guest experience across both renovated and classic accommodations. Our location near the Congress Centre provides convenient access to Valencia's vibrant business and leisure hubs.Our team takes pride in delivering warm Spanish hospitality, and we hope to welcome you back for a more memorable stay.We look forward to welcoming you back again for an improved experience. With kindest regards,Kei Yoshimura, Guest Experience Department - Meliá Valencia

Response from Property: Dear guest,Thank you very much for this kind review.We are thrilled to hear that everything during your stay was perfect, reflecting our commitment to a superior service culture and ensuring an outstanding room experience for each of our guests.We look forward to seeing you again soon.Best regards,Agustina Regés, Guest Experience Department

Response from Property: Dear Guest,Thank you for this great review.We're delighted to hear that you found our hotel to be both good and new. Our team strives to maintain a high standard of service culture, ensuring that each room experience is fresh and welcoming for our guests. It's heartening to know that these efforts resonate with our visitors.We look forward to welcoming you back soon. Kind regards,Ray García, Guest Experience Manager - Meliá Valencia

Response from Property: Dear guest, thank you for taking the time to share your stay experience. We are delighted to know that you were satisfied with our spacious rooms, new facilities, and warm atmosphere, especially for solo travelers. We also appreciate your positive comments about our dining options and the convenience of having an on-site restaurant. We have also noted your feedback regarding the hotel's location and hope that despite being a little further from the city center, you will still enjoy the tranquility of the surrounding area and its excellent transportation links. We look forward to seeing you again and will continue to provide you with excellent service. We wish you all the best! Agustina Regés, Guest Experience Coordinator - Meliá Valencia

Response from Property: 尊敬的何先生，感謝您選擇梅利亞瓦倫西亞酒店，並抽出時間通過我們的質量調查向我們反饋您的意見。我很高興得知您總體上享受了我們的服務和設施。對我們來説，確保我們達到了客人的期望是至關重要的。每天，整個團隊都在努力實現這一目標，這是我們的最高宗旨。感謝您對我們體驗的精彩評價。這是我們團隊能收到的最好的獎勵。我們期待在不久的將來再次成為您的家。敬上，Agustina Regés, Guest Experience Coordinator