Melia Valencia

Melia Valencia Reviews

Melia Valencia

Av. de les Corts Valencianes, 52, Benicalap, Valencia, Valencia Community, 46015, SpainView Hotel Details
Melia Valencia
Melia ValenciaMelia ValenciaMelia Valencia
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Guest Reviews of Melia Valencia

8.9/10
Very Good
64 review
Verified reviews
Location8.6
Amenities9.0
Service8.9
Cleanliness9.3
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All reviews(64)
Positive reviews(63)
Reviews with photos/video(17)
Awesome rooms(14)
Large rooms(8)
Awesome stay(6)
Great location(6)
Negative reviews(1)
Anonymous User
Melia King
Stayed in Feb 2025
Business traveller
2 review
10/10
Outstanding
Posted on Apr 8, 2025
Very good experience great wonderful clean and luxurious love it
Response from Property: Dear Guest,Thank you very much for this kind review.It is wonderful to hear that you found your stay to be clean and luxurious, and that our commitment to service culture shined through, enhancing your room experience. We're truly glad that the elegance of our hotel contributed to a very good experience for you. Our team takes great pride in offering an environment where the cleanliness and comfort of our guests are a top priority.We look forward to seeing you again soon.Best regards,Ray García, Guest Experience Manager - Meliá Valencia
Guest User
Stayed in Feb 2025
Family
24 review
8.5/10
Very Good
Posted on Mar 16, 2025
The hotel is very modern, room is relatively less modern. Overall is good size and good value. No subway to Central, Uber or taxi is about 14euros one way Parking is 23eur. Restaurants and supermarkets is within few hundred metres away.
Response from Property: Dear Mr Guest User, Thank you for sharing your experience with us.We're delighted to hear that you appreciated the modern design of our hotel and found the room size and value to be commendable. Our aim is to deliver a superior room experience, and it's encouraging to know that this stood out to you.However, we regret that the distance to the city center and the transportation costs did not meet your expectations. While our location boasts proximity to vibrant dining venues and supermarkets, as well as excellent views as the tallest building in Valencia, we understand the importance of convenient access to the central areas. For future visits, we suggest exploring the nearby public transportation options such as Beniferri and Empalme metro stations, which can provide a cost-effective way to traverse the city.We also take note of your comments on parking rates. Our private on-site car park and electric car charging station aim to provide convenience, though we apologize if the charges were a concern. Rest assured, we are committed to a service culture that ensures guest satisfaction in all aspects.We hope we will have the opportunity to see you again in the future. Best regards,Ray García, Guest Experience Manager - Meliá Valencia
Guest User
Melia Double Room
Stayed in Jun 2024
Couple
2 review
6.5/10
Posted on Aug 1, 2024
Watch out because they are trying to get extra money out of youre pocket to get an upgrade. Once they have there money the information about the extra’s are not so important to them. Afterwards the hotel wants to get out by saying sorry for youre unconveniats.. the level upgrade??
Response from Property: Dear Mr Guest User, Thank you for sharing your experience with us.We are sorry to hear about your dissatisfaction with the upgrade process. Our intention is always to provide transparent information regarding the added value of our The Level services, which include a private check-in area, exclusive buffet breakfast, and personalized service to enhance your room experience. We take pride in offering a service culture focused on the wellbeing of our guests, and we regret if this was not made clear to you during your stay.We hope we will have the opportunity to see you again in the future. Best regards,Ray García, Guest Experience Manager - Meliá Valencia
Guest User
Melia Double Room
Stayed in Oct 2024
Couple
8 review
10/10
Outstanding
Posted on Jan 16, 2025
Everything perfect
Response from Property: Dear guest,Thank you very much for this kind review.We are thrilled to hear that everything during your stay was perfect, reflecting our commitment to a superior service culture and ensuring an outstanding room experience for each of our guests.We look forward to seeing you again soon.Best regards,Agustina Regés, Guest Experience Department
Ferass
Stayed in Jan 2024
Business traveller
33 review
10/10
Outstanding
Posted on Feb 25, 2024
Good and new
Response from Property: Dear Guest,Thank you for this great review.We're delighted to hear that you found our hotel to be both good and new. Our team strives to maintain a high standard of service culture, ensuring that each room experience is fresh and welcoming for our guests. It's heartening to know that these efforts resonate with our visitors.We look forward to welcoming you back soon. Kind regards,Ray García, Guest Experience Manager - Meliá Valencia
z121567
Supreme Room
Stayed in Jan 2023
Business traveller
7 review
8.5/10
Very Good
Posted on Feb 24, 2023
goooooo
1300314****
Melia Room Communicated
Stayed in May 2025
Family
38 review
10/10
Outstanding
Posted on Jul 2, 2025
The room is large and the facilities are new. It is very suitable for those who drive themselves. It is a bit far from the main city. The hotel and dining are also good. If you don't want to go out, you can eat directly in the hotel.
Original textTranslated by Google
Response from Property: Dear guest, thank you for taking the time to share your stay experience. We are delighted to know that you were satisfied with our spacious rooms, new facilities, and warm atmosphere, especially for solo travelers. We also appreciate your positive comments about our dining options and the convenience of having an on-site restaurant. We have also noted your feedback regarding the hotel's location and hope that despite being a little further from the city center, you will still enjoy the tranquility of the surrounding area and its excellent transportation links. We look forward to seeing you again and will continue to provide you with excellent service. We wish you all the best! Agustina Regés, Guest Experience Coordinator - Meliá Valencia
Ouweizhaoming-Wayne(xiaohe)
Supreme Room
Stayed in Mar 2025
Business traveller
49 review
10/10
Outstanding
Posted on Apr 10, 2025
The hotel is relatively good in the local area, with developed transportation, very close to the city center, and many restaurants nearby. For those who drive themselves, you can park on the road outside if possible. The hotel has underground parking, which costs 25 euros per night.
Original textTranslated by Google
Response from Property: 尊敬的何先生,感謝您選擇梅利亞瓦倫西亞酒店,並抽出時間通過我們的質量調查向我們反饋您的意見。我很高興得知您總體上享受了我們的服務和設施。對我們來説,確保我們達到了客人的期望是至關重要的。每天,整個團隊都在努力實現這一目標,這是我們的最高宗旨。感謝您對我們體驗的精彩評價。這是我們團隊能收到的最好的獎勵。我們期待在不久的將來再次成為您的家。敬上,Agustina Regés, Guest Experience Coordinator
Luca9006
Melia King
Stayed in Jan 2025
Business traveller
86 review
10/10
Outstanding
Posted on Mar 1, 2025
The decoration is very tasteful and grand, and the store is easy to find. It is next to the roundabout in the city center, parking is also convenient, and transportation is very convenient, especially there are buses and subways nearby, which is worth a thumbs up!
Original textTranslated by Google
Response from Property: Dear Sir, I would like to thank you for your trust in choosing the Meliá Valencia hotel and for taking the time to send us your review through our quality survey. I am proud to know that you generally enjoy our services and facilities. It is crucial for us to verify that we meet our guests' expectations. The entire team works hard every day to achieve this goal, which is our highest goal. Thank you for such a wonderful review of our experience. This is the best reward we could have as a team. We hope to have a new opportunity to be your home in the near future. Sincerely, Agustina Regés, Guest Experience Coordinator
Guest User
Melia King
Stayed in Jan 2025
Solo traveller
11 review
10/10
Outstanding
Posted on Feb 18, 2025
Perfect stay at the hotel, highly recommended, I will definitely return.
Original textTranslated by Google
Response from Property: Estimado huésped, Su excelente reseña nos alegra el día.Nos complace enormemente saber que su estancia fue perfecta y que nuestro servicio, así como nuestras instalaciones, han cumplido con sus expectativas. Es un honor que nos considere para futuras visitas a Valencia.Sería un placer que nos honrara nuevamente con su presencia en un futuro próximo. Atentamente,Ray García, Guest Experience Manager - Meliá Valencia
Anonymous User
Melia Twin Room with Views
Stayed in Nov 2024
Business traveller
12 review
9.5/10
Amazing
Posted on Dec 19, 2024
The room has a large bathroom with a bathtub. The service is thoughtful and there are many types of restaurants. There are fitness and SPA facilities. There is a taxi station across the zebra crossing opposite the hotel, so it is convenient to take a taxi.
Original textTranslated by Google
Response from Property: Hello, dear guests! Thank you very much for choosing to stay at Melia Valencia and for providing us with your detailed review! We are glad to know that you are satisfied with the facilities. As you can experience, we offer a variety of dining options as well as a fitness center, spa and other recreational facilities for our valued guests. We are always striving to improve our service culture and ensure our guests have a great in-room experience. If you require any assistance during your future stay, our team will be happy to assist you. We sincerely look forward to seeing you again! Agustina Regés, Guest Experience Department
1380166****
Melia King
Stayed in Mar 2025
Couple
84 review
9.5/10
Amazing
Posted on May 1, 2025
The room is large and well-equipped. The bathroom has both a shower and a bathtub. There is an electric kettle. It is a little far from the city center. There is a small restaurant nearby and a supermarket about 700 to 800 meters away. The hotel has an underground parking lot. I was not informed of the charge when I checked in, but I was charged 23 euros per night when I checked out! If I had known earlier, I would have parked outside on the roadside, which would not be charged. There was no noise and it was quiet when I slept at night.
Original textTranslated by Google
Response from Property: Dear guest, hello! Thank you very much for choosing to stay at our hotel and for providing detailed feedback! We are delighted to know that you were satisfied with our spacious rooms and complete facilities. Regarding the underground parking fee you mentioned, we do provide paid private parking for all rooms to ensure the safety of your vehicle. We apologize for any possible communication errors. Our team has always been committed to providing an excellent service culture and a wonderful accommodation experience, and we will continue to work hard on clear communication. At the same time, although our hotel is not in the city center, it is still convenient for guests to explore the charm of Valencia, and there are a variety of dining and leisure options around the hotel. We look forward to having you visit again in the future to enjoy our culinary experience and the comfort and relaxation of Spa Cobre29. We sincerely look forward to seeing you again! I wish you a good day! Ray García, Guest Experience Manager - Meliá Valencia
Micheal Y
Melia King
Stayed in Sep 2024
Business traveller
34 review
10/10
Outstanding
Posted on Nov 1, 2024
This hotel is definitely in the top tier in Valencia. The rooms are large and it is close to the city center and the seaside. Facilities: Swimming pool and sauna Sanitation: Excellent Environment: The environment is of domestic quasi-five-star standard Service: English is fluent in addition to Chinese
Original textTranslated by Google
Response from Property: Dear guests, hello! Thank you for choosing our hotel, we are honored to serve you! We're delighted to hear that you enjoyed our hotel's room size and location, which is a testament to our ongoing efforts to provide a high-quality stay. At the same time, we are proud of your positive comments about our swimming pool and sauna facilities. Spa Cobre29 has always been committed to providing guests with relaxing services. However, we are sorry about the issue you mentioned about the pipe smell in the room. Please know that we can take steps to improve the situation as soon as we are informed. We remain committed to maintaining our hygiene standards to ensure a clean and comfortable environment for our guests. With your trust in mind, we will continue to make progress and are always ready to provide you with more perfect services. We look forward to your visit again! Ray García, Guest Experience Manager - Meliá Valencia
Anonymous User
Melia Twin Room with Views
Stayed in Aug 2024
Business traveller
15 review
6.0/10
Posted on Dec 5, 2024
This is my first time staying at MELIA, and it should be the last time I choose the MELIA brand. I was speechless when checking in. The front desk saw that I had a Chinese passport and asked me if it was my first time staying at MELIA. I said yes, and then inexplicably, without explaining to us, he went to handle other check-ins next door, and then someone else came to handle it. The worst thing is that the hotel sells connecting rooms separately, which are so-called supreme rooms. The two rooms are separated by a door, and the sound insulation of the room is very poor. I was woken up by the party next door to the connecting room at 3 am. I went to the front desk to negotiate a room change. The front desk lied that I booked a high-level room and could not change to a low-level room. They also said that this room type does not have non-connecting rooms, and I can only change to another connecting room. They also said that it was 3 am now, and the new neighbor next door should be asleep, not every neighbor of the connecting room has a party. I packed my luggage at 3am and moved to a new room. I found that my neighbor was coughing all the time. The next day, I went to the front desk to negotiate. The front desk refused to change the room to a non-connecting room. Finally, I complained to Melia headquarters and the front desk arranged a normal room for me. This hotel is speechless. I am very disappointed with Melia's service. If you are in a noise-sensitive area, don't choose the Supreme Room.
Original textTranslated by Google
Response from Property: Hello, dear guests! Thank you very much for choosing to stay in my hotel and for providing detailed feedback! We are glad that you appreciated the view and breakfast at our hotel. However, we note the inconvenience you mentioned regarding the soundproofing of the rooms, and although our rooms are designed with soundproofing in mind, it is clear that this did not work as expected in your experience. We apologize for this and hope you can understand that this is not in line with our usual service culture and room experience standards. We sincerely regret the inconvenience you experienced during your stay and hope that you can believe that this is an isolated incident and that we have always been committed to providing a comfortable and peaceful environment for every guest. Sincerely looking forward to seeing you again! I wish you a good mood every day! Ray García, Guest Experience Manager - Meliá Valencia
M7356****
Melia Twin Room with Views
Stayed in Feb 2025
Business traveller
7 review
6.0/10
Posted on Mar 30, 2025
The room facilities are old, the lobby should be newly renovated, but the room is not. In addition, they have their own underground garage parking fee. The minibar is full and there is no need to pay.
Original textTranslated by Google
Response from Property: 親愛的賓客,您好!非常感謝您選擇入住我的酒店並作出詳細的反饋!我們很抱歉房間設施未能達到您的期望。我們正在不斷努力改善我們的設施,您的意見對我們非常寶貴。我們很高興得知您對最近翻新的大堂感到滿意。我們理解您對停車費用的擔憂,並正在審查我們的政策,以便為客人提供更便捷的選擇。我們也很高興迷你吧完全備貨且沒有額外收費。再次感謝您的反饋,我們期待未來有機會再次接待您,併為您提供更好的體驗。Agustina Regés, Guest Experience Coordinator