Flats Friends Plaza de la Reina

Great location, though can be noisy at night. Still, the view and convenience is worth it. Room was fine: a little rough around the edges, but comfortable and standard. The staff was excellent: great communication, super helpful map/resources, and clear rules. Check-in was incredibly easy and fast, and we were allowed to check-in early for free. Very pleasant team and great for non-Spanish speakers as well!

Spectacular Excellent experience and excellent location! First of all this location is spectacular. It’s literally in the center you just walk out the front door and you have all major attractions. The hotel has great communication with their guest. They give you the check in instructions several days in advance and they send you a video on how to actually locate the hotel when you’re dropped off in the center. Make sure you watch the video, otherwise, your GPS system will have you going in circles. I forgot about the video but once I looked at it, I was able to find it. It’s quite simple in between McDonald’s and another cute restaurant. There are plenty of restaurants shops, and live music surrounded around you. With my room I was able to look out my window and see all of the major attractions like the cathedral. They do offer a breakfast service, and usually will coordinate with you. If you want a breakfast they gave you two options, as well as the option of coffee or hot tea. It’s basic, but it’s better than nothing, and it’s quite charming because they do what they can’t to go above, and beyond. Of course, if you don’t want to be disturbed to have that option as well, and they’re very good about cleaning the room and giving you fresh towels. Excellent Customer Service. Be mindful if you are noise sensitive. Not too bad for weekday, weekends can get a bit noisy up until 11pm, but worth it because of the location. The city of the arts science is 15 min drive 32 min walk.

Perfect location, reasonable price Perfect location with walking distance to most of the things to see. The room has everything you need, the bed is huge and there is enough space. The standard may be not so high when it comes to the bathroom, but it is reasonably priced. Sound isolation is lacking though, lots of sounds coming from both outside and neighbour rooms, so it is difficult to sleep in in the morning. Very nice staff and we got a complementary breakfast served to our room a couple of times. I would come back here.

Noisy apartment. Really well located. Professional staff.

The absolute best location!!! So close to many shops and good restaurants. The plaza is so cute and fun to spend time in. The room is very clean and comfortable. The staff was amazing!