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Econo Lodge Inn & Suites I-64 & US 13
1.9/598 Reviews

Econo Lodge Inn & Suites I-64 & US 13

Virginia Beach|1.78km from Diamond Springs Baptist Church
I made the reservation through the Choice Hotels phone app at their Econolodge unit on I-64 Northhampton Blvd, Virginia Beach, VA.. The rate was quoted and paid in full in advance by credit card on the app. On arrival, the desk clerk advised that a local additional charge of $6 would be applied. If I have a guaranteed rate that's prepaid, I asked, what is the extra charge? I don't know, she says, I just have to add it. And so it begins. I arrive at the room that reeks of smoke. There's multiple cigarette burn damage to the plastic frame of the a/c unit. There's also a burn hole in the bedspread. This bedspread hole causes me to look at it closer to find that the beds (both of them) have been made up without blankets -- each bed has two sheets (top and bottom), two pillows in pillowcases and one thin bedspread. As I've been on the road all day, it's time to shower. At the bath, I find two thin washcloths -- no hand towel(s), no bath towel (s). This dicrepancy prompts a call to the front desk. I use the nightstand phone that goes straight to busy. I hang up, wait several seconds and it goes straight to busy. Again and again and again. After maybe 20 cycles of this nonsense, I use my cellular phone to call the hotel. An autoanswer says press ”0” for the front desk. After 15 seconds or so, the autoanswer recycles. I press ”0” again, wait it out, it recycles and I press ”0” again. This routine went on for 54 minutes. Now it's a trip back to the front desk. First we discuss the phone. She knows the house phone doesn't work but was surprised that the outside line failed. She got it to work while she talked to me. Then we come to the missing towels. There are none, she says. How can that be, I ask. None of the rooms have towels. The check-ins I'm doing now are going to rooms with no towels. When will you get towels? Maybe in the morning!!! Aren't towels part of the hotel experience? If you don't have towels the rooms shouldn't be in inventory. Sholder shrug. With nothing more to be said, I'm back to the room again and decide to call Choice Hotels to start a complaint report. I call the toll-free number to get an auto-answer about how important I am and they'll take my call in order. Twenty-one minutes later and probably 52 auto messages about how important I am to their organization, the auto-message changes to ”it's taking longer than normal to answer your call, please hang up and try again later.” 21 minutes it takes them. If they're not going to answer, tell me after the first minute rather than the 21st one. It seem, then, that there's absolutely nobody minding the store. Local management can't manage. National customer service can't customer serve. Where do you go when there's nowhere else to go -- except vote with your feet so that it never happens again -- at least with Choice and their Econolodge units. And don't get me started on the overflowing trash and refuse on the stairs and halls. The whole plac

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Top rated hotels in Virginia Beach

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Courtyard Virginia Beach Norfolk
3.9/5101 Reviews
Visited Virginia Beach and chose this location quite honestly because they accepted our reward nights. It’s about 11 miles from Virginia Beach oceanfront. It’s located right at the exit so traveling to and from the beach was easy. This hotel is dated, but well maintained. Whoever is doing the property management for the property is doing an excellent job. Everything is freshly painted and clean. But again everything is dated. It would be a big plus if they could get rid of the popcorn ceilings and the rugs and install LVT instead (I wish all hotels would do this- it just feels cleaner). Our room had a fridge (which wasn’t really working) and a microwave. The gentleman from Colorado that checked us in upon arrival was very very friendly and welcoming. The hotel is not located in the best area, seems pretty industrial and it looked like a family had their vehicle broken into overnight. There were great places to eat though within 5-10 minutes of the property like YNot and SweetSpot.
Fairfield Inn & Suites Virginia Beach Town Center
4.5/576 Reviews
The facility is clean,amenities are good.Staff provides excellent service
The Westin Virginia Beach Town Center
4.2/5100 Reviews
I would like to say thank you to the Westin Va BeachTown Center, it’s staff and especially Norris, who worked the bar and restaurant during my birthday celebration. Norris, along with other servers attended to our large party with attentive service. The food was also very tasty and enjoyable. . Thank you for making my birthday dinner at your restaurant and bar, one of the best! A satisfied customer, E. Bynum
Fairfield Inn & Suites Virginia Beach/Norfolk Airport
4.2/599 Reviews
We needed a hotel close to the airport for a one night stay prior to going to OBX. We didn't have a car but used the hotel's shuttle service with no issues. Staff here was very friendly and very accommodating. Rooms were clean, beds comfortable and the bathroom was clean and nicely updated. My roommate did have a problem with a cold shower but we were up early so maybe she was one of the first to use it?? I had no issues shortly afterwards. Breakfast was your typical hotel breakfast, nothing special but it was fine and we were able to find things we liked. Overall a very good stay.
Magnuson Hotel Virginia Beach
2.6/5104 Reviews
I asked for privacy (Grade-5). I asked for Nonsmoking (Grade-1). Condition of furniture-rust under microwave (Grade-1). So I changed rooms..complete turnaround (Grade-5). BUT my key would not work requiring MULTIPLE trips to get replacements (grade-2). So after I settled in, it was average, BUT it took my assertiveness to get there. I should not have had to see rust under ANY circumstances. Silence in the hotel business is considered complacency. Staff should report up & make mgmt look good. Mgmt should make condition reporting a normalcy so they CAN look good.
Best Western Center Inn
3.7/5101 Reviews
Great service. Delicious breakfast. Will book again if in Norfolk.

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Virginia Beach Travel Guide

On Trip.com, it's easy to search for hotels in Virginia Beach. Book hotels in Virginia Beach via the Trip.com website or app, it's easy and hassle-free. You can stay 3-5 days at hotels in Virginia Beach without running out of things to do. While traveling to United States, Virginia Beach is one of the most popular destinations.

Though there is no civilian airport, it's still easy to take a bus or train to reach Virginia Beach.

You don't have to worry about accommodations when traveling to Virginia Beach. Here, there are more than 104 hotels for you to choose from. Virginia Beach has many well-known chain hotels which are suitable for both business trips and vacations. Ramada is the top choice of many travelers in Virginia Beach. If the comfort level of your trip is important, there are many choices in Virginia Beach, such as hotels under the Ramada brand. A popular hotel in Virginia Beach, Westin Virginia Beach is also one of the highest rated. Oceanaire Resort Hotel is also one of the most frequently chosen hotels.

There are quite a few famous attractions in downtown Virginia Beach, such as Norwegian Lady Statue, Old Coast Guard Station, Naval Aviation Monument. If you want to spend a fun vacation with your family, locals recommend visiting False Cape State Park, Hampton Roads Agricultural Research and Extension Center. The most popular attractions for tourists in Virginia Beach are VIrginia Legends Walk, TPC of Virginia Beach, Pirate Parasail. Upon departure, you can head to popular commercial areas like Farm Fresh, Virginia Beach Firefighters Store to buy souvenirs or travel accessories.

Average seasonal TemperatureNight

• Spring: 48.79°F during the day, 39.79°F at night

• Summer: 70.38°F during the day, 61.23°F at night

• Autumn: 80.19°F during the day, 72.5°F at night

• Winter: 57.63°F during the day, 48.79°F at night

Average seasonal Rainfall

• Spring: 44.409447 cm

• Summer: 39.44882 cm

• Autumn: 57.570866 cm

• Winter: 37.019684 cm

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