The experience is very poor! !
This is the first time I'm so angry. The merchant is completely deceptive! ! !
I stayed here for 3 days and they didn’t even help me clean once. I’m speechless! !
On the first day of check-in, the hotel said that the aunt had forgotten and said that she would clean it for us the next day. I didn't care. Are we too talkative?
When I came home the next day, haha, we still didn’t clean or even sweep the floor. We didn’t even pick up a single chopstick if it fell on the ground (there was no broom or mop in the guest room, so we couldn’t clean it ourselves).
I contacted the hotel and the explanation they gave me was that if we extended our stay for 3 days and cleaned it, the aunt would have to come and collect the trash! ah? Did I hear that right? It means that the extended stay fee is much cheaper? Should we extend our stay without paying the room fee?
Do you mean that if I extend my stay, I won’t have to pay the same room rate every day?
Have I never stayed in a hotel?
Haven't I stayed in other B&Bs?
Is it because I have no common sense? Does your store have no common sense? Isn't this fraud?
His attitude was also very perfunctory. He said he didn't clean because he was worried about touching the guests' valuables. Will mopping the floor touch them? It depends on whether we are perfunctory or not.
On the first day, he said he had forgotten and hurriedly brought some garbage bags for us to change! On the second day, I only changed the garbage. On the third day, I just happened to leave. I will pay you the normal room price and you won't come to clean. Isn't it a great saver?
We already talked well and didn't care about it on the first day. Even if we used the kitchen utensils, we cleaned them up ourselves. We are qualified. Is the merchant polite?
Later, another staff member passed the responsibility to the aunt, saying that the aunt forgot to bring the mop. Two people gave two explanations. Isn't this fraud?
The solution I was given was to give me a 10% discount next time my friend comes to stay. Hahaha, do you want to piss me off or not? Is this a solution? Totally unacceptable. I will die speechless.
Hygiene: poor
Service: Poor
Original TextTranslation provided by Google