Hotels Near DC Cycling Concierge in Washington D.C.

My wife and I stayed at the Salamander overnight before our flight out of Dulles to Tanzania. To preface this review, I specifically booked this hotel due to past experience with Mandarin Oriental, so I was disappointed to hear of the exchange but gave it a shot anyway. I was disappointed with check in, with the staff, and with the general atmosphere. The hotel itself was clean, the finishes were decent, and the spa area is very nice...I just don't feel they warrant the price tag when the other variables are lacking. We arrived around 11:30, I had informed months before that the arrival would be around 12. We were told it wasn't guaranteed, but they would put that one in priority to be ready. Upon our arrival, we're told it is just awaiting inspection and it should be no later than 12:30. No problem, we visited The Lounge for lunch. We wrapped up around 12:30 and the weather precluded us from exploring much outside the hotel. Long story short, our room was not ready until 2:40. I acknowledge that check in time is actually 3, but had it been presented that way, we would have gotten a taxi and went elsewhere to kill 3 hours. The staff did not seem very invested in the hotel or interested in us. In my experience, something that sets 5 star hotels apart is the staff willingness to go the extra mile, to make a note to check back in with you, and to always be present. Between the doormen not paying attention, the front desk giving no updates on the room status without prodding, and waiting at the Lounge hostess stand for several minutes before going down to the bar and asking the bartender if we should seat ourselves (he found the hostess), it was just lacking. I don't need someone to hold my door or be worried about us sitting in the chairs by the front desk for 2 hours, but I paid for that experience and did not get it. Lastly, the general atmosphere...it just did not have a 5 star vibe. In 5 stars, folks are walking around, ensuring nothing is out of place and everything is picture perfect. This was not the case, the lobby restroom was in a bit of disarray...no one ensured that folks were there to help. It was just disappointing. All that to say...the place is clean, it is nice, you won't be disappointed there. But I believe I would have gotten better service at the Hilton down the road for half the price. Or we've stayed at the Park Hyatt in DC previously and absolutely adored the staff and facilities.

From the time Brysen handled the details of our check in until the time we checked out, our party (which had nine rooms for a weekend) was handled with thoughtfulness and care. The facility is beautiful and well kept. The location is wonderful and convenient to everything. However, the team working at the hotel made our weekend. They were gracious, welcoming and extended us every courtesy to help us to navigate a very busy weekend. Taxis to get us to the event? No problem. Room service with complicated orders? Done. Brysen even ran out to pick up an order for us when we unfortunately arrived during a time when the kitchen was closed. Literally going the extra mile. We were treated as honored guests and had a lovely time. Thanks to Lindsey for the no fuss checkout with so many details handled efficiently and politely. We will return happily to Sofitel DC on our next trip to DC.

Hotel was located in a convenient location right next to the White House. The room was spacious and clean, and amenities were sufficient. The reception gives water as well, which was great. Hotel gift shop was interesting.

The hotel was clean and the workers were all friendly, above and beyond helpful and thoughtful. Included breakfast that was awesome. I definitely would go back to stay there. The hotel was located within walking distance to Washington DC Convention Center.

Truly phenomenal experience in Washington DC. We are a family of 6, our youngest is 14. This particular Ritz-Carlton is absolutely wonderful for a family staying multiple days for the 4th of July. We booked rooms with Club Access, which made it wonderfully convenient for everyone to grab fresh breakfast before we headed out for the day, as well as fun snacks at night after a long day of sightseeing. DC in July can be really hot and humid, and the Ritz made it so that our teens loved the hotel experience. I want to highlight the professionalism of the management and staff. We had a slightly odd interaction with one staff member in the Club, but the general manager of the hotel was impeccably professional and everything was smooth sailing. The hotel is well-managed and the staff are all so kind and thoughtful. We were sad to leave, it was such a wonderful experience to celebrate the 4th of July in DC at the Ritz-Carlton.

The location is really wonderful! It’s close to the most famous places like the White House and DuPont Circle. you only need to take a bus to go to Georgetown. It’s about 10 minutes. The room is clean and I really recommend the restaurant on the ground floor! Overall this is a nice place to stay at when traveling in dc!

Our experience at the Phoenix was wonderful. The hotel’s location was so convenient since it’s a block from Union Station and we came in on Amtrak - but also because the subway line runs from there as well. The staff could not have been nicer - always greeting us, welcoming us back when we came back in the evening, etc. And the room was clean and well taken care of every day. They also have a restaurant attached where you can get breakfast or food/drinks. We’ll definitely be staying here again on our next trip to D.C. The only negative portion of the visit really had nothing to do with the hotel but rather the people next door - the group was loud and boisterous late at night (between 1 and 2 am) and woke us up a couple of times. After two nights we reported the issue to the staff, who offered to try and move us, but since we only had one night left we decided to remain in our room. Other than that, the stay was perfect.

Come to DC to live in Park Hyatt for 3 days. The area where you are located should be good. If you take a taxi, you can't go anywhere, but if you take the subway, there is still a distance from the subway station. The doorman is more welcoming. The only drawback is that the three nights of staying in the hotel did not change the toiletries once.

Clean specious rooms with a coffee machine. Wanted to compliment David in security on night duty. Hotel surround has some unsavory characters but hotel has very good security to watch out for its guests Good option for DC for location. Restaurants and supermarkets nearby. Lift a bit temperamental

We chose the Hilton because of its location at DuPont Circle and proximity to the metro. It was perfect. Very clean and excellent service. We had a corner room with large windows and a nice view. We weren’t able to check in early and still have our chosen room but we left our luggage with the bell captain, parked and went off to explore on foot for awhile, taking the advice from a helpful front desk clerk for a nice place for lunch close by. Everything was close by. It worked out perfectly. The price of the hotel was excellent too which offset the cost of parking ($56/day) in the garage below where the car stayed for the whole trip. It was very easy to park and get back inside. The restaurants looked lovely but we didn’t eat there. There were just too many local choices and we were out walking most of the day. The bell captain was helpful in getting us a cab one cold evening when my Uber app was be working well. He went outside in the cold until he was able to hail one for us (comparable in price to the Uber we would’ve taken) Lovely stay. Highly recommend.