Top 5-Star Hotels in Washington D.C.

My first room was ok until the lights started flickering and wouldn't turn off. The TV n remote then malfunctioned. So i went to the front desk and De'Angelo helped us. He sent a staff up top check it out. After thr engineer came up, he left to tell De'Angelo to switch or room. So they did, but only thing they had available was a downgraded room, so he put in some notes for us and got us comped a room with a balcony for out last night's stay. He and the night staff are excellent and he's only been here a short while. Now the day staff on other hand was terrible. Went t.i grint desk at 11 to inquire about our room upgrade, and was told it's being prepared, but we didn't get switched until about 4pm. We had an itinerary that we couldnt complete due to us waiting for our room switch. Also asked room service for 2 sets of silverware, and they brought them up about an hour and a half later, and also entered our room without notice while iwas in the shower. So when u come to the Watergate, your night experience will be way more enjoyable then dealing with day staff.

This was definitely a great stay. The establishment is modern, clean with very helpful staff. It is located in the heart of things. Museums, and great places to eat are close by if you want to get out and about. If not, the food is excellent in-house.

From the time Brysen handled the details of our check in until the time we checked out, our party (which had nine rooms for a weekend) was handled with thoughtfulness and care. The facility is beautiful and well kept. The location is wonderful and convenient to everything. However, the team working at the hotel made our weekend. They were gracious, welcoming and extended us every courtesy to help us to navigate a very busy weekend. Taxis to get us to the event? No problem. Room service with complicated orders? Done. Brysen even ran out to pick up an order for us when we unfortunately arrived during a time when the kitchen was closed. Literally going the extra mile. We were treated as honored guests and had a lovely time. Thanks to Lindsey for the no fuss checkout with so many details handled efficiently and politely. We will return happily to Sofitel DC on our next trip to DC.

The design that my girlfriend particularly likes. Even though the facilities are old, the traditional decoration is very sensational. The desserts in the cafe downstairs are delicious

I've always wanted to stay at the Jefferson Hotel, and I'm glad we did. The location is excellent, not far from the White House and other sights. The building is very pretty, especially in the immaculately kept common areas. The staff are nonpareil! So helpful, all of them, from housekeeping to the concierge to the front-desk staff to the doormen, and all. The concierge (who also manned the front desk sometimes) and the lady who checked us in gave us a nice restaurant recommendation for Le Diplomate, which we really enjoyed. They gave us help at every turn, too many times to list. The room service at the hotel was very nice indeed, too. We had a breakfast and a dinner, and it was really superb. The dinner had a spectacular hamburger, a salmon tartare, and for dessert, a cranberry-cherry fruit crumble that we thought was out of this world. The truffle mac and cheese was wonderful too. We're very grateful to this hotel for our experience there, and we look forward to returning when next we come to DC!

In summary it’s a pleasant, very well-located hotel, and FOH staff work hard to keep customers happy. But poor fit and finish in rooms, chaotic housekeeping, billing issues, and slow customer support aren’t in keeping with the luxury positioning. In depth: Reception staff were superb: friendly, helpful, professional, and a surprise upgrade to a suite was most welcome. The restaurant is also very good and its staff, while occasionally overattentive, do a good job. Location couldn’t be much better for easy walks to a plethora of DC’s sights, museums, restaurants, shops, and transport. The rooms lack a luxury look and feel. They’re spacious and afford impressive views, but blandly and sp****ly furnished in a way that feels very cost conscious. Sound insulation is poor, to the extent that conversations and TVs in neighbouring rooms are clearly audible, as is street noise during peak times. Water pressure is extremely low, so the rain shower is rather more like soft drizzle . As with other Hilton hotels since the pandemic, there’s no minibar, no menus, no guest directory. It all feels rather spartan. Housekeeping is poor. Carpets and soft furnishings seemed grubby. The sofa, in particular, had several stains that looked like they could be removed if anyone cared to try. Clean glasses placed in the room had lip marks on the rim. Our coffee supplies were often not replenished. The second time we mentioned it, on returning to our room, we found two plastic bags stuffed with coffee, sugar, and cream dumped on the table — a distinct “here, stop bothering us” vibe. The breakfast, though very nice, is costly if you’re not getting the Food & Beverage Credit. There’s no end of alternatives nearby. There’s an obligatory 25% tip plus $5 delivery on room service. Laundry costs are such that I found it more cost effective to simply buy some extra clothes. Finally, our Food & Beverage Credit wasn’t applied to our bill. Hilton don’t answer replies to your receipt, so you have to fuss with corporate contact centres, chatbots and web forms. Took nearly a week to get a response, though to their credit they cleared our food bill as a goodwill gesture.

The location of the hotel is excellent, the room is small. Walk to the White House, the Washington Monument is very close, the front desk service is great, and late check-out is also given. Breakfast was mediocre with one unpleasant hiccup. The biggest advantage is the location, others lackluster.

The hotel has an excellent location, not far from the metro station and the National Mall. The room facilities are relatively simple, slightly lower than expected, but the details of the interior are well done.

It is the most luxurious hotel in the large rural area of the United States. It is estimated to be in the SAR. But a bit uncomfortable. Originally it was for breakfast. As a result, the hotel breakfast can only be ordered. No buffet. Don't tell me clearly in advance. At the end of the checkout, I received more than three hundred knives (I stayed for two days) and said that breakfast only cost 60 US dollars. (I grew up abroad, and English is absolutely clear. This is definitely not clear when I check in. I didn’t make any order.) More than three hundred dollars more than a knife. A little pit!

We so enjoyed our stay! From the beginning greeting by Aila, then throughout our stay, was exceptional. Awtash in the dining room was lovely! Ignacio, the Food and Beverage Manager was sincere and top notch also. Everyone was wonderful even though I cannot name them! We loved our suite with balcony! This was an exquisite stay!!