Echarm Hotels in Wuhan

The airport pick up service is good The customer service depends on which staff you met, there’s one girl reception very friendly The hotel sound proof is super poor, whole night interrupted by cars cause it just right beside highway, so it’s super hard to get proper rest Oh ya, the choices of breakfast also limited so don’t put too high expectations

The stay experience really exceeded expectations, and the overall feeling was particularly good. The location of the hotel is very good and it is very convenient to travel and eat. The first feeling when I walked into the room was clean and refreshing, the hygiene was in place, the bedding was soft and comfortable, and I slept very well. The room facilities are complete, the quality of toiletries is good, and the lighting and ventilation are very good. The front desk staff was gentle and polite, the check-in and check-out efficiency was very high, and the response was timely. The public areas are clean and tidy, the overall environment is quiet, and will not be disturbed by noise. Whether it is a tour or a short trip, it is very suitable and cost-effective. Stayed comfortable and at ease. This stay left a good impression. I will give priority to this next time I come here. I also highly recommend it to friends who need to travel.

The gym at this hotel I stayed at was a pleasant surprise! Upon entering, it was spacious and bright, with neatly arranged equipment, making it incredibly comfortable to work out. The aerobics area had treadmills and elliptical bikes, while the strength area also had a full range of barbells, dumbbells, and other equipment, meeting all your fitness needs.

The overall environment exceeded my expectations. The room was spacious with great natural light and ventilation, and all the facilities were in excellent condition and fully equipped. The hotel was very quiet, ensuring a peaceful night's rest, and the cleanliness was impeccable, paying attention to every detail. The service was thoughtful and attentive, making my stay feel secure and comfortable. I truly recommend it to everyone.

A hotel with a high happiness index. The front desk service is good, the hotel facilities are considerate, and the price of consumer goods in the room is cheaper than outside. Not only is there a car when leaving, but also a heart-warming breakfast is prepared. I think the boss is not opening a store to make money, but opening a store to express feelings. , big thumbs up.

A very good experience. Not far from the surrounding tourist attractions and convenient transportation. The hotel also provides breakfast and a gym. It is very comfortable to sleep at night. The room is clean and tidy

The room is clean and hygienic, there is a free shuttle service to Wuhan Station, a bowl of hot dry noodles in the morning contains characteristics, travel is very convenient, the hotel is very close to the subway station and the museum, the East Lake is also very close, the surrounding line 4 is convenient to travel, breakfast is clean, service is warm, front desk service is very good

The location is excellent, the transportation nearby is convenient, the hotel staff is very enthusiastic, the room is clean and tidy, the sleep is very comfortable, the breakfast is rich and delicious, and the cost performance is high

Our initial stay at the hotel was reasonably good. However, on the second day, when we return to the hotel, we had a rude shock. The whole hotel was plunged total darkness and half of the main entrance to the l9obby was pad locked. We were told by the staff that there was a major power failure and the situation cannot be rectified. There was no electrical supply for the lights, lifts etc. To make matter worse we were told that we have to checkout as the hotel has stopped operating. I approached and asked if he could make alternative arrangements for our accommodations as we have another 3 nights to go. He told me a flat NO to my request. Our room was on the 12th floor, and we had to climb up the stairs to our room to pack our luggage to check out and to climb down the stairs to the ground floor. I have never encountered such an event of a hotel where the management was so irresponsible to their guests. We had to find our own accommodation and transport to the new hotel. I had to frantically search for a new hotel at the lobby in the dark. NO ASSISTANCE was offered by the management of the hotel. Such a hotel should be banned from operation and a SEVERE penalty be imposed on them.

The overall experience of this hotel is quite good. First of all, the hotel has a superior geographical location, convenient transportation and complete surrounding facilities. Secondly, the room was clean, the facilities were complete and well maintained. In particular, the bed is comfortable and provides a good sleeping environment. In addition, the service staff is enthusiastic and responsive, making people feel at home. The breakfast has rich variety and authentic taste. Overall, this hotel has excellent performance in both hardware facilities and service quality, and is cost-effective. I highly recommend it to anyone who needs accommodation.