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Posted on Apr 21, 2026
Guest User
During my stay, I especially want to thank Danna, a hotel staff member, for her thoughtful service and professional demeanor. From check-in to check-out, she was consistently patient, meticulous, warm, and attentive. She promptly responded to inquiries and needs, handling them appropriately. She was diligent, responsible, and communicated with politeness and grace. She not only focused on service efficiency but also fully considered guests' feelings and privacy, making us feel incredibly secure and comfortable. The entire stay was made even smoother and more enjoyable by her dedicated service. Her professionalism and service awareness were truly outstanding. She was a wonderfully comforting presence that significantly enhanced this trip. Highly recommended, and I look forward to seeing her again next time.
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Price per night from:£35
Posted on Feb 23, 2026|Deluxe Twin Room - High Elastic Cervical Pillow - Bluetooth Subwoofer - Sofa Lounge
Guest User
There's a large shopping mall nearby, which is really convenient for shopping. They also offer free shuttle service to and from Wuhan Station. Plus, it's just a few minutes' walk to Metro Line 5, making it super easy to get around. The breakfast is pretty good too.
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Price per night from:£33
Posted on Jul 7, 2026|Deluxe City Skyline View Double
xufengyinThis hotel is absolutely fantastic! My last stay at a Ritz-Carlton was years ago at the Pudong location, and I understand this Wuhan branch is currently the newest Ritz-Carlton in China. We headed straight here after getting off the high-speed train and arrived in just half an hour. Since check-in is on the 46th floor, the concierge in the ground-floor lobby took our luggage, allowing us to go upstairs hands-free. The check-in process was incredibly smooth, and every staff member we encountered was wonderfully friendly and welcoming. Our room, over 50 square meters, felt spacious enough for our family of three. The hardware and amenities are, as expected, top-notch – the Ritz-Carlton has been a leader in Chinese luxury hotels for a long time. What truly stands out is how perfectly everything is executed. My wife particularly loved the Diptyque Fig scented toiletries, and as a soap enthusiast, I was quite taken with the small bar soaps. Our stay was for three nights and four days. Breakfast was served in the Western restaurant on the 46th floor. The restaurant boasts high ceilings and offers a stunning 180-degree view of Wuhan city, with window seats providing a distant view of the Yangtze River. The food selection was incredibly rich and exquisite; I especially enjoyed the unlimited Spanish ham – good thing we only stayed three days, or I'd have gained a ton of weight! In the evenings, my daughter enjoyed the rooftop pool. The tranquil atmosphere made even just sitting on a lounge chair by this 'cloud-top' pool an extraordinary experience. This short holiday was made truly special by the Ritz-Carlton. It certainly lives up to its reputation as the city's premier luxury hotel. On our last day, after check-out, a staff member thoughtfully gave me our room card as a small souvenir. This, along with the little lobster lion plushie my daughter received, will be important mementos of our trip to Wuhan. I hope to stay here again. A huge thank you to every staff member here – you truly embody the 'Ladies and Gentlemen' of the Ritz-Carlton!
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Price per night from:£194
Posted on Oct 20, 2025
Guest User
Great location, excellent staff, I would like to thank especially Cora Cheng and Jay Liu, as they always helped me with my orders.
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Price per night from:£55
Posted on Jul 1, 2026
Guest UserTraveling solo, I'd heard Wuhan was a bit of a 'hotel desert,' and unfortunately, that turned out to be true. First off, the front desk attendant was very friendly and upgraded my room, which was great. However, there were some issues with the room's cleanliness – I could definitely smell that damp, musty carpet odor, though it wasn't a major problem. The hotel has no exterior views, which is negligible, but it's *very* close to residential buildings, so I practically kept the curtains closed the entire stay. On the plus side, the butler service was very responsive, and the underground parking was spacious and easy to use. Breakfast was à la carte, and the Eggs Benedict was quite tasty. Overall, it was an unremarkable stay. I hope they can improve their user-friendly amenities, like providing phone stands.
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Price per night from:£94
Posted on May 10, 2026
Guest UserWe found it super convenient coming from Hankou Railway Station; the hotel is right by the metro entrance. The staff were warm and polite, and the room hygiene was excellent! We stayed for 2 nights, and the cleaning staff were incredibly thoughtful. They even tidied up our randomly placed small items perfectly! Even our reusable bags were folded neatly into squares – it left a strong impression!
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Price per night from:£47
Posted on Feb 16, 2026
Guest UserThis hotel is truly fantastic! Even though I arrived early, well before check-in time, the front desk allowed me to check in right away. The front desk staff provided excellent and swift service, and they also informed me about some of the hotel's additional services. The room was comfortable and clean, with all the facilities and amenities well-equipped. The airport transfer service was also great; perhaps because it's Chinese New Year's Eve, the boss himself drove us to the airport in a Mercedes-Benz!
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Price per night from:£30
Posted on Jul 15, 2026|Deluxe River-view Twin Room
ShanshuodeshutiaoTraveling with my family, the hotel's location was excellent. The river view room offered stunning views of several Yangtze River bridges and the Yellow Crane Tower, which my parents absolutely loved. The room service was very thoughtful; seeing that we were brewing tea, they proactively provided extra bottles of water and even placed paper covers on our teacups. My child's T-shirt, which was casually left on the sofa, was also neatly folded. Huang Rui, the lobby manager, actively inquired about our needs and offered us a late check-out, which perfectly solved the awkward situation of having nowhere to go between lunch and our high-speed train.
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Price per night from:£57
Posted on Jul 25, 2026|VR Featured Twin Room (Cinema + Gaming)
YuexigegeThe room was spacious, clean, and well-equipped. My child had a blast playing in the pool, and the changing rooms and showers by the pool were really convenient. The dinner buffet, in particular, offered excellent quality food. The hotel also had outdoor activities suitable for both kids and adults, like a mini-train and fish catching games. It was quite busy on the weekend, so checking in and getting our room took a bit longer than expected.
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Price per night from:£62
Posted on May 28, 2026
MichaelWang052660The location is super convenient, directly accessible from Exit D of Guanggu Avenue Station on Metro Line 2. The lobby retains the design of its predecessor, The Puyu, with a whole wall of bookshelves and bronze elements from Chu culture, giving it an 'ancient tomb chic' vibe that's both sophisticated and tasteful – perfect for photos.
The room itself is spacious. The dark wood paneling, while a bit dim, adds a touch of quality. The bedding is soft, and the soundproofing is good. The bathtub and double sinks are a big plus.
Breakfast is definitely a highlight! They have all the classic Wuhan breakfast dishes like Re Gan Mian (hot dry noodles), San Xian Dou Pi (three-delicacy tofu skin), and Mian Wo (fried doughnut). The freshly cooked noodle station is bustling with activity, and the Western cold cuts and freshly ground coffee are also excellent. You'll definitely be full before you head out for the day!
The overall service is attentive; the front desk even gave me a complimentary upgrade to a higher floor room with a view. I highly recommend this hotel for both business trips and leisure. I'd definitely come back for a second stay! ⭐⭐⭐⭐⭐
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Price per night from:£61