The Yun Hotel Hankou

The Yun Hotel Hankou Reviews

The Yun Hotel Hankou

177 Changqing Road (Changqing Lu), Wuhan, ChinaView Hotel Details
The Yun Hotel Hankou
The Yun Hotel HankouThe Yun Hotel HankouThe Yun Hotel Hankou
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1 night

The Yun Hotel Hankou Guest Reviews

4.8/5
Amazing
3256 review
Verified reviews
Location4.8
Amenities4.8
Service4.8
Cleanliness4.8
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All Reviews(3256)
Positive reviews(3194)
Reviews with photos/video(319)
Friendly front desk staff(273)
Delicious breakfast(209)
Perfect for business trips(79)
Close to airport(78)
Stayed multiple times(44)
Nice bathtub(30)
Large bathroom(21)
Negative reviews(62)
Aurelien
Deluxe King
Stayed in Dec 2023
Family
4 review
4.0/5
Very Good
Posted on Jan 1, 2024
My parents weren’t allowed to have access to the breakfast room despite having booked it and paid for it. They were asked to pay for it a 2nd time which doesn’t make sense It’s the first time I have seen this in a hotel and probably the last. This experience alone deserve a bad rating but the rest wasn’t bad.
Response from Property: Dear guest, first of all, we sincerely apologize for the inconvenience caused to you during your stay. The hotel management attaches great importance to the relevant issues mentioned in your comments and has requested the relevant depar**ents to check and improve them as soon as possible. Your tolerance and understanding are the encouragement and support for our work. It will be an honor for all our staff to have you stay again. We sincerely look forward to your visit again! —Vanke Zhanyun Hotel
Sugarie
Deluxe King
Stayed in Jan 2024
Solo travellers
9 review
5.0/5
Outstanding
Posted on Feb 19, 2024
Overall the hotel is a 8/10. I enjoyed staying here.
BashirWaqar
Deluxe King
Stayed in Jun 2023
Solo travellers
2 review
4.7/5
Amazing
Posted on Jun 26, 2023
I stayed for one night. rooms are neat and clean and provided with all necessary plus luxurious facilities. The people at front door service are quite welcoming and friendly. Peaceful surrounding and environment is always my first choice while selecting hotel, and I spent quite peaceful night in this hotel.
Anonymous User
Deluxe King
Stayed in Jun 2023
Friends
5 review
5.0/5
Outstanding
Posted on Jun 12, 2023
Just looking at the pictures of the hotel made me look forward to staying here (mostly for the bath), but the quick check in and the room made the stay even more enjoyable. Of course, I had a bubble bath each day and the room itself was so nice and spacious, that I could work out in there. I didn’t have to though as the gym has pretty much every machine you could need as well as a pool (I didn’t swim in it though). What I didn’t know before arriving was that there is a convenience store on the first floor. Definitely a lifesaver since it was hot when I stayed and I liked to stock up on water (that I could place in the hotel room fridge) as well as buy some snacks, iced coffee and cup noodles (just in case).
Nan Htwe
Deluxe Twin
Stayed in May 2023
Friends
10 review
5.0/5
Outstanding
Posted on Jun 4, 2023
Great location and services, staffs are very friendly and helpful. They will go above and beyond to fulfill your needs: laundry, transport, etc. The housekeeping lady is very thoughtful and willing to help. I forgot my stuff in the room after checking out, and the reception staff Vera managed to help posting my thing to my place. Very much appreciated.
Jade Honey
Deluxe King
Stayed in Jun 2023
Couples
25 review
3.5/5
Posted on Jun 11, 2023
Decent hotel in a decent location. Cheap and comfortable. Staff were helpful when needed.
Charles
Deluxe King
Stayed in Dec 2022
Business travellers
48 review
5.0/5
Outstanding
Posted on Dec 14, 2022
Big room, nice place, and i appreciated the fact they didn't throw away my tooth bursh after the first use
ttgele
Deluxe King
Stayed in May 2022
Solo travellers
13 review
5.0/5
Outstanding
Posted on Jul 22, 2022
Great hotel! Loved staying here as a staycation. Love there's a bathtub and shower in bathroom. View was great. Service could be a bit better, due to miscommunication. Probably will stay again due to location near railway station.
hanouch
Executive Standard King
Stayed in Mar 2023
Business travellers
57 review
5.0/5
Outstanding
Posted on Apr 8, 2023
good hotel and good location
Bor Jong
Executive Standard King
Stayed in Dec 2021
Business travellers
7 review
2.2/5
Posted on Dec 6, 2021
Poor front desk and poor service attitude! Simply can’t compare with any other international brand, not recommended
Response from Property: Dear guest, thank you for your sincere review. The hotel attaches great importance to the service issues you mentioned. We are very sorry for the discomfort caused to you during your stay! If you have the opportunity to invite you to the hotel lobby bar to have tea and discuss your opinions and suggestions on hotel services, we have been working hard to make the hotel a "home away from home" that customers like, and we hope to receive your continued support and guidance. Let us make the hotel's products and services better. We look forward to seeing you again in the near future and hope that our high-quality service can create more surprises for you! I wish you success in your work and a happy family! —Wuhan Vanke Narada Hotel
hycin
Deluxe Twin
Stayed in Jun 2023
Friends
10 review
5.0/5
Outstanding
Posted on Sep 3, 2023
Lily😄😄😄😄
Guest User
Deluxe King
Stayed in May 2024
Friends
9 review
5.0/5
Outstanding
Posted on May 13, 2024
The room is very clean, the dishes are unique, pet-friendly, the puppy is as happy as the owner
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for taking the time to share your living experience with us. Happiness is sometimes very simple, it is a spring rain, a summer breeze, or a word of praise from you. Thank you for your support and love for Zhanyun. We will try our best to make you remember and be happy with gratitude. We sincerely look forward to your visit again! — Vanke Zhanyun Hotel
Taiyiguangmu
Deluxe King
Stayed in May 2024
Business travellers
6 review
5.0/5
Outstanding
Posted on May 5, 2024
The hotel's design style has cultural heritage, the lobby is spacious and bright, the service is very enthusiastic, the business is handled professionally and considerately @68, the room is decorated in the style I like, the sanitation is very clean, the towels and bath towels are very soft, the facilities are complete and the hardware is luxurious.
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Response from Property: Dear guest, it is a great honor that you had such a pleasant and enjoyable time in Zhanyun. The time is quiet and good, and I am with you; the years are flowing slowly, and I am with you. We have been working hard to make the hotel a "home away from home" that customers like. The comfortable stay experience of customers is what we have always pursued. I look forward to seeing you again in the near future, and let us continue our friendship! — Vanke Zhanyun Hotel
Yuanxiaotiantian
Deluxe King
Stayed in May 2024
Couples
20 review
5.0/5
Outstanding
Posted on May 5, 2024
I traveled to Wuhan on May Day. I was not satisfied with the hotel I booked on the first day. I changed to this hotel. I arrived early and the front desk upgraded it considerately. It was a very satisfying encounter. All aspects of the hotel are good and cost-effective. The room is large, well-lit, clean and tidy, spacious and a**ospheric. In addition to the common breakfast, there are Wuhan-style hot dry noodles, eggnog and bean skin. I wanted to try the hotel's crayfish set meal in the evening, but the waiter said it was not yet available. He recommended us to go to the Jingjing steamed shrimp in Wansongyuan, a food street that locals love to go to. You can queue up on your mobile phone. It is really delicious. There is also a Zui Deyi near the hotel, which is also worth a try; in terms of service, the front desk and the cleaning aunt are very good, responsive, and the receptionist at the door is also very enthusiastic. She took the initiative to help with luggage and open the car door. I also want to praise Manager No. 68 for his good service. In terms of travel, the hotel is only a few minutes away from Line 2 by bike, and it is also convenient to take a taxi. In a word, I will stay here next time I come to Wuhan.
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6/7
Guest User
Superior Queen Room
Stayed in May 2024
Business travellers
1 review
5.0/5
Outstanding
Posted on May 3, 2024
Vanke Zhanyun Hotel This is the first time I choose this hotel. It has a five-star configuration and reasonable price. It is very cost-effective in the same grade. The environment is beautiful and the green landscape around the hotel is very beautiful! Convenient transportation, the Garden Expo Park is right next to it, and you can reach various business districts in Hankou in 20 minutes by going out of Changqing Road. The living quality is very comfortable, the service attitude of the staff is very good, especially the front desk staff with work number 516, who is meticulous and thoughtful. The whole experience is very satisfactory! ! Especially the breakfast variety is very rich, with both Chinese and Western food, which can meet all tastes. It is a very good choice for business trips~~
Original TextTranslated by Google