Xi'an Oriental Hotel (Xiaozhai Big Wild Goose Pagoda)

The service is very considerate. The application for delayed check-out was registered immediately and the attitude was good.

I knew the facilities were old when I booked, so I was prepared, so this is not a disadvantage. However, the problem is that in addition to the old facilities, the sanitary conditions are too poor. When I checked in, I found a bunch of hair, which was still there after the housekeeping cleaned the next day. There was also other small garbage everywhere.

The hotel has complete facilities and a comfortable environment. The service is thoughtful and enthusiastic. The waiter will rush to clean up early because I left early. The hotel is first-class in terms of management and service. Especially when I checked out in a hurry and left the hotel, I didn’t know that I left my belongings. It was the hotel staff who called me to remind me. They added WeChat immediately to let me confirm whether it was my belongings, and then comforted me and told me to help mail it. After mailing, they sent the express number to let me feel at ease. I am very grateful for the thoughtful service of the hotel. I will stay at the Oriental Hotel when I go to Xi'an in the future.

The hotel is in a good location, there is a special bus to the airport, the sanitation is good, and it is also close to the subway entrance

The hotel room is 25 square meters, which feels a bit small. The hotel has its own parking lot. The hotel service is good and the waiters are polite. The hotel facilities are a bit old, but they are well maintained. The transportation near the hotel is convenient. It is about a 10-minute walk from Xiaozhai subway station and about 3 bus stops from Dayan Pagoda.

Before checking in, I read the reviews and found that many people said the room facilities were old. After checking in, I found that the hotel lobby was bright, but the room facilities were indeed old. The breakfast was average. The hotel service was OK. The location of the hotel was OK, because most people took taxis to get around and there were too many people at the main attractions. During the Spring Festival holiday, the prices of hotels in Xi'an generally increased by more than double. The hotel usually costs 200 yuan a night, but now it's more than 500 yuan. There's nothing I can do because I don't have time. The overall price-performance ratio is still acceptable.

The hotel is in a very good location, with convenient shopping and transportation. It is very close to the Big Wild Goose Pagoda and Shaanxi History Museum. The hotel service is very meticulous. I stayed for 5 days and it was the New Year's Eve when I left the hotel. The lobby manager also gave the children small gifts, which was very heartwarming.

The room was very clean, the staff had a good service attitude, was very enthusiastic, and answered all my questions. The transportation was convenient, and it was only one or two stops away from Xiaozhai Big Wild Goose Pagoda. The hotel's robot delivery was also very convenient. I ordered takeout and it was delivered directly to the door of my room.

The weather has been very cold recently, but I didn't expect the room to be so warm. I booked this hotel because the previous hotel was too cold. It is clean and hygienic, with complete facilities and equipment, plenty of hot water, considerate service, and convenient parking. It is very close to the Big Wild Goose Pagoda. It is the first choice for travel accommodation and is worth recommending